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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I love this store I buy from here often. Always a satisfied customer.
Always fun and easy when I shop here and I always get my money's worth! One of my favorite Goth shops
The shirt I ordered is perfect! Exactly like the pic, so soft, and true to size.
I adore ordering from VampireFreaks! The shipping is always fast and easy, and I've never once had any issues.
The freebies are always so wonderful too!
Got a hairclip and a tapestry! Tapestry was wonderful and I use it as a backdrop now! The hairclip is great quality with metal teeth but my hair Is too thick to use it which sucks cause I love it but that's the only thing!
Wonderful! Always love the shop and the merch! The cup is gonna come in handy FOREVER
Great quality and delivered in a timely manner thank you soo much! Will order again!
I LOVE this bag. I got it to use as both purse and diaper bag.
All items were exactly as described & shipped promptly.
Hoodies are different them before not as quality. Used to be nice and thick are much thinner now.
It was fast, accurate, and loved by the recipient.
It just worked. I ordered it and the item came. What more do you want?
I ordered the bat cave sweatshirt as a gift. It was definitely a big hit. I ordered it in size 2x and then worried if the sweatshirt would be true to size. It was! Thank you. I will be ordering again from you guys. The experience was hassle free with good follow up.
Good but since one of the skirt was too big I had to pay for shipping in order to get refund
They are a small business owner who work very hard for their customers satisfaction something you can support and I am one of those happy customers 😊
10/10 experience went very smoothly and the freebies made my day :)
The customer service at Vampire Freaks is excellent. I received all the support I needed. Unfortunately, for someone who lives in Brazil like me, it is not viable to make purchases from the US. The customs policy here is too demanding and, besides taking more than half a year to have my package finally delivered, I ended up paying more than double the purchase price in taxes.
I find information easily, the search button is very functional, the pictures are great, there is enough information about the products. The designs are really pretty.
Fast shipping and lovely product! Will definitely buy again!
I absolutely love the website and service. Sadly, there is inconsistencies with the sizing. I've had to send back so many clothes. The one I ordered last barely fits.
Very nice coffin good price for how big it is great for organizing things
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

