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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,109
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
Follow Jessica Z.
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Absolutely love the print and the shirt is extremely soft.

Date of experience: March 23, 2024
Minnesota
1 review
0 helpful votes
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I love this store I buy from here often
April 2, 2024
Updated review

I love this store I buy from here often. Always a satisfied customer.

Date of experience: March 23, 2024

Always fun and easy when I shop here and I always get...
February 5, 2022
Previous review

Always fun and easy when I shop here and I always get my money's worth! One of my favorite Goth shops

Date of experience: February 4, 2022
Kenya
1 review
0 helpful votes
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The shirt I ordered is perfect!
April 2, 2024

The shirt I ordered is perfect! Exactly like the pic, so soft, and true to size.

Date of experience: March 23, 2024
Kentucky
1 review
0 helpful votes
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I adore ordering from VampireFreaks! The shipping is always fast and easy, and I've never once had any issues.
The freebies are always so wonderful too!

Date of experience: March 22, 2024
Colorado
1 review
0 helpful votes
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Got a hairclip and a tapestry!
March 25, 2024
Updated review

Got a hairclip and a tapestry! Tapestry was wonderful and I use it as a backdrop now! The hairclip is great quality with metal teeth but my hair Is too thick to use it which sucks cause I love it but that's the only thing!

Date of experience: March 14, 2024

Wonderful!
September 5, 2023
Previous review

Wonderful! Always love the shop and the merch! The cup is gonna come in handy FOREVER

Date of experience: September 5, 2023
Washington
1 review
0 helpful votes
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Great quality and delivered in a timely manner thank you soo much! Will order again!

Date of experience: March 13, 2024
Ohio
1 review
0 helpful votes
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I LOVE this bag
March 23, 2024

I LOVE this bag. I got it to use as both purse and diaper bag.

Date of experience: March 13, 2024
Massachusetts
1 review
0 helpful votes
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All items were exactly as described & shipped promptly
March 22, 2024
Updated review

All items were exactly as described & shipped promptly.

Date of experience: March 12, 2024

Always a pleasant experience!
August 21, 2022
Previous review

Always a pleasant experience!

Date of experience: August 21, 2022
Texas
1 review
0 helpful votes
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Hoodies are different them before not as quality
March 21, 2024
Updated review

Hoodies are different them before not as quality. Used to be nice and thick are much thinner now.

Date of experience: March 11, 2024

Thank you always a good experience!
May 28, 2023
Previous review

Thank you always a good experience!

Date of experience: May 28, 2023
California
1 review
0 helpful votes
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It was fast, accurate, and loved by the recipient.

Date of experience: March 11, 2024
New Jersey
1 review
0 helpful votes
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It just worked
March 11, 2024

It just worked. I ordered it and the item came. What more do you want?

Date of experience: March 10, 2024
Minnesota
1 review
0 helpful votes
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I ordered the bat cave sweatshirt as a gift. It was definitely a big hit. I ordered it in size 2x and then worried if the sweatshirt would be true to size. It was! Thank you. I will be ordering again from you guys. The experience was hassle free with good follow up.

Date of experience: March 10, 2024
Canada
1 review
0 helpful votes
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Good but since one of the skirt was too big I had to pay for shipping in order to get refund

Date of experience: March 10, 2024
California
1 review
0 helpful votes
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They are a small business owner who work very hard for their customers satisfaction something you can support and I am one of those happy customers 😊

Date of experience: March 10, 2024
Maryland
1 review
0 helpful votes
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10/10 experience went very smoothly and the freebies made my day :)

Date of experience: March 9, 2024
Kentucky
1 review
0 helpful votes
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This was my first time buying from Vampire Freaks and it was a very pleasant experience. I will definitely be back.

Date of experience: March 8, 2024
Brazil
1 review
1 helpful vote
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The customer service at Vampire Freaks is excellent
March 18, 2024
Updated review

The customer service at Vampire Freaks is excellent. I received all the support I needed. Unfortunately, for someone who lives in Brazil like me, it is not viable to make purchases from the US. The customs policy here is too demanding and, besides taking more than half a year to have my package finally delivered, I ended up paying more than double the purchase price in taxes.

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: March 8, 2024

I find information easily, the search button is very...
July 19, 2023
Previous review

I find information easily, the search button is very functional, the pictures are great, there is enough information about the products. The designs are really pretty.

Date of experience: July 19, 2023
Texas
1 review
0 helpful votes
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Fast shipping and lovely product!
March 7, 2024

Fast shipping and lovely product! Will definitely buy again!

Date of experience: March 6, 2024
Oklahoma
1 review
1 helpful vote
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I absolutely love the website and service
March 7, 2024
Updated review

I absolutely love the website and service. Sadly, there is inconsistencies with the sizing. I've had to send back so many clothes. The one I ordered last barely fits.

Date of experience: March 6, 2024

Items are pricey but addicting
July 27, 2023
Previous review

Items are pricey but addicting

Date of experience: July 27, 2023
Pennsylvania
1 review
0 helpful votes
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Very nice coffin good price for how big it is great for organizing things

Date of experience: March 6, 2024