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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Liz Q.
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I have ordered 2 shirts and 3 hoodies from you guys. Everything has fit perfectly! Love the selections and styles on your site. Definitely will continue buying from you.

Date of experience: March 28, 2024
California
1 review
0 helpful votes
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It's a nice bag but I think it would better as a backpack style versus a handbag.

Date of experience: March 28, 2024
Colorado
1 review
0 helpful votes
Follow Jeremy Y.
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Very great place to buy all that dark stuff.
They Always go above and beyond.

Date of experience: March 28, 2024
California
1 review
0 helpful votes
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My second time buying from Vampirefreaks and certainly not my last, I've bought 2 purses from them and the quality is so good with fast shipping too

Date of experience: March 28, 2024
Ohio
1 review
0 helpful votes
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Products are beautifully amazing
April 7, 2024
Updated review

Products are beautifully amazing. Shipping was speedy and no problems to report.

Date of experience: March 28, 2024

Quick & easy to use
September 5, 2022
Previous review

Quick & easy to use.

Date of experience: September 4, 2022
New York
1 review
0 helpful votes
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Great packaging, pretty object, but I don't love the mechanism of it. Not a sale issue, just an observation.

Date of experience: March 28, 2024
Massachusetts
1 review
0 helpful votes
Follow KRISTIN L.
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This store has such cool stuff and my orders are always very quick to come. I keep finding more and more stuff I want to get. (Plus, it was fun, when I asked for something from here for Christmas to have a Vampire Freak box under the tree!)

Date of experience: March 28, 2024

I love how fast things go from ordered to shipped
October 24, 2023
Previous review

I love how fast things go from ordered to shipped. Even with the office Christmas party being early this year I should have my hat in plenty of time.

Date of experience: October 24, 2023
Virginia
1 review
0 helpful votes
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Good experience, nothing bad to remark. Great shipping speed and cute packaging

Date of experience: March 28, 2024
Illinois
1 review
0 helpful votes
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I love yalls products
April 7, 2024
Updated review

I love yalls products. I have given the syringe pens as gifts on two separate occasions. They love them.

Date of experience: March 28, 2024

I absolutely LOVE mostly everything at Vampire freaks...
November 25, 2023
Previous review

I absolutely LOVE mostly everything at Vampire freaks except the fact that y'all don't have a cute sleeveless option for plus size women. Yes, yall have the cute racerbacks tanks for women but they only go up so big. And I love a good men's tank but they aren't so flattering when you are shaped like I am.

Date of experience: November 24, 2023
Australia
1 review
0 helpful votes
Follow Maria X.
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Ordered some gloves
April 7, 2024

Ordered some gloves - they are great quality and I love them.

Date of experience: March 28, 2024
Washington
1 review
0 helpful votes
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Easy to order
April 7, 2024

Easy to order. Arrived quickly. I always love my products.

Date of experience: March 27, 2024
Alabama
1 review
0 helpful votes
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It's always easy to navigate the website
April 7, 2024
Updated review

It's always easy to navigate the website. Products ship quickly and packed well.

Date of experience: March 27, 2024

Very easy to browse and select what I want
September 7, 2023
Previous review

Very easy to browse and select what I want. Payment process is quick and easy.

Date of experience: September 7, 2023
Oregon
1 review
0 helpful votes
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VF reached out to me for a brand deal and they've been so lovely to work with!

Date of experience: March 27, 2024
Louisiana
1 review
0 helpful votes
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Everything was perfect!
April 6, 2024

Everything was perfect! The order arrived quickly as usual with no complications.

Date of experience: March 27, 2024
Texas
1 review
0 helpful votes
Follow Angie Q.
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Exactly as described
April 6, 2024

Exactly as described. It's perfect! I cant wait to hang it! Wish there were different sizes. I'd love a bigger one.

Date of experience: March 27, 2024
Ohio
1 review
0 helpful votes
Follow Maureen B.
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I ordered, the order was delivered, I love the umbrella. Thank you

Date of experience: March 27, 2024
California
2 reviews
0 helpful votes
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Wonderful!
April 6, 2024

Wonderful! Everything was packaged nice and neat; the shoes even arrived earlier than expected!

Date of experience: March 27, 2024
Illinois
1 review
0 helpful votes
Follow Dalton Q.
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The hoodie was nice and I loved the design. It was thinner than I thought but that wasn't a big deal for me.

Date of experience: March 27, 2024
Kentucky
1 review
0 helpful votes
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Surprised with how fast everything is going but alternative revivals go crazy ig. Decent items loved the vampire freaks coffin bag

Date of experience: March 27, 2024
Florida
1 review
0 helpful votes
Follow Samantha K.
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Beautiful bag, quick ship
April 6, 2024

Beautiful bag, quick ship. I love all the pockets and the lavender plaid is awesome

Date of experience: March 27, 2024