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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Loved it!
April 30, 2024

Loved it! Thank you so much! It was easy and i got my package fairly quickly :)

Date of experience: April 20, 2024
West Virginia
1 review
0 helpful votes
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The product was good and my experience was good, but you have sent me an insane number of emails. Settle down with the requests for surveys and constant spammy email.

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 20, 2024
Michigan
1 review
0 helpful votes
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Shipped fast products were as described good quality. Will order again

Date of experience: April 20, 2024
Florida
1 review
0 helpful votes
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Love your products love shopping there thank you so very much

Date of experience: April 20, 2024
Australia
1 review
0 helpful votes
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Amazing quality from vampire freaks!
Absolutely love the skele-teddies we ordered and the heart vase! Really appreciated the love sleeve shirt we received as a freebie too.
Quick delivery and easy order, thankyou so much! Will definitely be ordering more thinggsss

Date of experience: April 19, 2024
Arizona
2 reviews
0 helpful votes
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It came when it was supposed to,packaged very good &everything, very happy with every item I gotthank you

Date of experience: April 19, 2024
Mississippi
1 review
0 helpful votes
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I LOVE VampireFreaks so much!
April 30, 2024

I LOVE VampireFreaks so much! The clothing quality as well as the customer service is top-notch! I always go to this site if I ever need to upgrade my wardrobe. (: I'd highly recommend this store to anyone looking for cool goth clothes or cute spooky plushies!

Date of experience: April 19, 2024
New York
1 review
0 helpful votes
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Great
April 30, 2024

Great. Order came exactly as described and well packaged.

Date of experience: April 19, 2024
California
1 review
0 helpful votes
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Its always a.pleasure doing business here very prompt with good products!

Date of experience: April 19, 2024

So far so good!
December 6, 2021
Previous review

So far so good!

Date of experience: December 5, 2021
Virginia
1 review
0 helpful votes
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Good product, quick delivery, fairly priced. Will definitely shop again.

Date of experience: April 19, 2024
Massachusetts
1 review
0 helpful votes
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...
April 29, 2024

...

Date of experience: April 19, 2024
California
1 review
0 helpful votes
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It was great except i was missing my mystery item.

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 19, 2024
Massachusetts
1 review
0 helpful votes
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Delivered in timely manner, product as described. ๐Ÿ‘๐Ÿป

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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Always great to receive from you!
April 29, 2024
Updated review

Always great to receive from you! Love the products and their quality!

Date of experience: April 19, 2024

I just got the package!
October 8, 2023
Previous review

I just got the package! Will open it in video for content

Date of experience: October 8, 2023
North Carolina
1 review
0 helpful votes
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Fast delivery, great quality, well packed ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ

Date of experience: April 19, 2024
New York
1 review
1 helpful vote
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I wheats live shipping with vampire freaks
April 29, 2024
Updated review

I wheats live shipping with vampire freaks. Great customer service as always

Date of experience: April 19, 2024

I love VF
January 4, 2024
Previous review

I love VF. Always have, always will.

Date of experience: January 3, 2024
Indiana
1 review
0 helpful votes
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I got my items delivered on time and the service was great!

Date of experience: April 18, 2024
New Jersey
1 review
0 helpful votes
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Very smooth experience and received product timely

Date of experience: April 18, 2024
Massachusetts
1 review
0 helpful votes
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It was wonderful, thank you
April 29, 2024

It was wonderful, thank you. The dress is lovely, the corset and shoes are amazing

Date of experience: April 18, 2024
Washington
1 review
0 helpful votes
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Quality is wonderful and fit is great! It's hard to find things in 5xl that fit just right, but this one does it.

Date of experience: April 18, 2024