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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Great stuff, cute stuff I would wear, great site 👍.
I didn't know that VampireFreaks had changed until I was looking for goth luggage online. I used to have a forum account back in 2010. It was cool to have some nostalgia I could wear. And omg the bracket…iconic!
I had a great experience shopping at Vampire Freak. The buying process was incredibly easy, and my package arrived right on time as promised. Overall, I'm very satisfied with my experience
I loved it! It came in two days early. The material was so comfortable, and it got many compliments!
It was great thank you :) i love everything on your site!
Took a bit to get my package but overall everything was amazing I love them a lot
Product arrived on time and in good condition! Thanks!
Fantastic experience! I was kept updated throughout the entire process and my items were perfect. I'll be ordering again.
I finally got the purse I wanted and it was worth it
Quick delivery, don't like how all the backs of the shirts is an advertisement.
Free stickers, got a pen that looks like a needle too, thing is wicked
I absolutely love this site, its my go to alternate wear and i always love the quality of what i get.
Always sing dirty words and content. When he is in the shower ok
Absolutely love my order! Everything is as expected and just like the pictures
Love the shirt. Give the artist a raise. Nicely packed.
The delivery was fast and easy and the items were just as described.
I love VampireFreaks! I ordered a makeup bag, perfume, and a sticker pack and i loved all of the items i received! The bag is very spacey and its nicely made. There was also a couple free stickers that came with it. Im very satisfied!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

