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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The two t-shirts I ordered were of durable quality and comfortable. The sleeves are slightly too long but it's not a problem to just keep them gathered. The skull mug was a nice thick glass that I can see having for a long time.
The order was great! The shirt I ordered was perfect!
I absolutely love this shop! It always has everything I need, with fast shipping! It's one of my favorite shops online & I always recommend it to everyone of my followers if they ever need any type of alternative or goth wear or house stuff
Awesome selection I'm in my late 20's and mentally am trapped in the 2000's and the selection offered plenty of exclusive shirts, designs, etc for my goth girlfriend! Swift shipping, within a few days it arrived, 10/10 recommend
Everything got here so quick and everything is great quality.
I love the size inclusiveness, everything fit like a dream.
Great shopping experience. I was able to get everything I need and want. Shipping was good too. No problems at all
Received purse quickly and it is great! Freaky fast shipping!
Fast shipping and delivered safely in good packaging!
Great products and speedy delivery. I got compliments for the shirt I bought recently and the joggers are super comfortable.
Received on time and as described. No complaints to mention
I got the Tripp NYC Maximum Skull Pant (Black Denim ones) for my boyfriend's birthday and he really loved them. It shipped pretty fast and the quality was comfy/breathable. Thank you 🖤!
Delivered quickly! Product was perfect. I love it!
Better than I expected! I will definitely order again!
Very helpful. Would highly recommend and Shop here again.
Quick and easy and fast shipping. First time ordering there
Loved the hat, the quality was great. I will definitely be ordering again soon...
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

