Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Rane L.
Unfollow Rane L.
Share Review
Report Review

I got what I wanted and there were lots of good things on sale!

Date of experience: May 22, 2024
Canada
1 review
0 helpful votes
Follow Catherine J.
Unfollow Catherine J.
Share Review
Report Review

Very simple
June 1, 2024

Very simple. Navigating the website was easily. Shipped quickly. Everything was wonderful.

Date of experience: May 22, 2024
Pennsylvania
1 review
0 helpful votes
Follow Ariana F.
Unfollow Ariana F.
Share Review
Report Review

Came in super fast
June 1, 2024

Came in super fast. Came in great condition! Love how you can adjust the size around the waist! :)

Date of experience: May 22, 2024
Ohio
1 review
0 helpful votes
Follow Ziel H.
Unfollow Ziel H.
Share Review
Report Review

Very easy to find items. The store page was easy to navigate.

Date of experience: May 21, 2024
Colorado
1 review
0 helpful votes
Follow Jacob I.
Unfollow Jacob I.
Share Review
Report Review

Delivery arrived on schedule on the scheduled day.

Date of experience: May 21, 2024
Arizona
1 review
0 helpful votes
Follow TIFFANY Q.
Unfollow TIFFANY Q.
Share Review
Report Review

Love the quality of items!
June 1, 2024
Updated review

Love the quality of items! They're all well made and so cool and unique. Shipping is fast. Really happy with purchase

Date of experience: May 21, 2024

Such a cool harness!
November 14, 2023
Previous review

Such a cool harness! Runs a little big but is very adjustable so that is nice. It's so unique. I love it!

Date of experience: November 13, 2023
North Carolina
1 review
0 helpful votes
Follow Courtney P.
Unfollow Courtney P.
Share Review
Report Review

Super fast shipping
May 31, 2024
Updated review

Super fast shipping. I loved my mystery shirts they were just my style.

Date of experience: May 21, 2024

I loved my mystery box
April 23, 2024
Previous review

I loved my mystery box. The shirts I received were great.

Date of experience: April 12, 2024
Texas
1 review
0 helpful votes
Follow Norman V.
Unfollow Norman V.
Share Review
Report Review

It was good as usual
May 31, 2024

It was good as usual. I love the merchandise ya"ll offer.

Date of experience: May 21, 2024
California
1 review
0 helpful votes
Follow Jesslin H.
Unfollow Jesslin H.
Share Review
Report Review

Beautiful 10/10 (boo I'm a ghost who is too lazy to write more)

Date of experience: May 21, 2024
Arizona
1 review
0 helpful votes
Follow DeAnna E.
Unfollow DeAnna E.
Share Review
Report Review

FABULOUS!
May 30, 2024

FABULOUS! Easy and fast. Absolutely fabulous stuff. I will be coming back!

Date of experience: May 20, 2024
Colorado
1 review
0 helpful votes
Follow Omar E.
Unfollow Omar E.
Share Review
Report Review

The only negative part is how long it takes to receive the items.

Date of experience: May 20, 2024
Texas
1 review
0 helpful votes
Follow Brock W.
Unfollow Brock W.
Share Review
Report Review

Wonderful, I adore your shop so much! I always shop here for all my goth goodies. 🖤

Date of experience: May 19, 2024
Minnesota
1 review
0 helpful votes
Follow Logan T.
Unfollow Logan T.
Share Review
Report Review

Good experience!
May 29, 2024

Good experience! Like the product. Warm. I have 13 more characters--okay there you go

Date of experience: May 19, 2024
Oklahoma
1 review
0 helpful votes
Follow Jorge K.
Unfollow Jorge K.
Share Review
Report Review

Ordered extra large, these shirts are sized extremely small. Beside that the ordering experience was average.q

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 19, 2024
Louisiana
1 review
0 helpful votes
Follow Jessica P.
Unfollow Jessica P.
Share Review
Report Review

It was easy to find what I needed and some things I wanted.

Date of experience: May 19, 2024
Georgia
1 review
0 helpful votes
Follow Mary Q.
Unfollow Mary Q.
Share Review
Report Review

Great t shirt, but dang bro now im getting so many targeted ads from y'all. I just wanted one shirt!

Date of experience: May 19, 2024
California
1 review
0 helpful votes
Follow Sierra L.
Unfollow Sierra L.
Share Review
Report Review

Was very satisfied with my trip pants and all the fun extra goodies

Date of experience: May 19, 2024
Virginia
2 reviews
0 helpful votes
Follow sara L.
Unfollow sara L.
Share Review
Report Review

Love my pants
May 29, 2024

Love my pants. Wish I had ordered them smaller. Shipping was fast

Date of experience: May 18, 2024
New Mexico
1 review
0 helpful votes
Follow Nikki X.
Unfollow Nikki X.
Share Review
Report Review

Great products!
May 29, 2024

Great products! Fast delivery, and all the items were true to size. Will definitely be ordering again soon

Date of experience: May 18, 2024
Pennsylvania
3 reviews
4 helpful votes
Follow Lauren V.
Unfollow Lauren V.
Share Review
Report Review

Always great ordering from VF!
May 29, 2024
Updated review

Always great ordering from VF! Never any issues and I love the freebies

Date of experience: May 18, 2024

Always find amazing items and love the shopping experience
September 19, 2023
Previous review

Always find amazing items and love the shopping experience. Shipping is fast and since I'm in Pennsylvania as well, my orders arrive in a day! Super happy and I'll be a repeat customer

Date of experience: September 18, 2023