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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
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Got the items as a gift
June 22, 2024

Got the items as a gift. She loves them. Would purchase again

Date of experience: June 12, 2024
Australia
1 review
0 helpful votes
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It was amazing, very very easy and fast shipping for international. Love all the freebies that came with it.

Date of experience: June 12, 2024
Maryland
1 review
0 helpful votes
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The website is easy to navigate and has clear photos of what is expected

Date of experience: June 11, 2024
Texas
1 review
0 helpful votes
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Lightning fast shipping and excellent customer service. Thank you!

Date of experience: June 11, 2024
Ohio
1 review
0 helpful votes
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Got this water bottle as a gift for my boyfriend, quality is great and we both love it!

Date of experience: June 11, 2024
Indiana
1 review
0 helpful votes
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Easy to purchase and great delivery time. I love looking on the website.

Date of experience: June 11, 2024
South Carolina
2 reviews
0 helpful votes
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Love the T-shirts!
June 21, 2024
Updated review

Love the T-shirts! Wonderful!

Date of experience: June 11, 2024

Great site!
November 23, 2023
Previous review

Great site!

Date of experience: November 23, 2023
Pennsylvania
1 review
0 helpful votes
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Amazing
June 21, 2024

Amazing. Really cool website. Has my sizes i like to wear. I am going to be ordering more in the future for the rest of the shirts of my liking

Date of experience: June 11, 2024
Texas
1 review
0 helpful votes
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Website was easy to use and I appreciate the selection and timeliness of order processing.

Date of experience: June 11, 2024
New Mexico
1 review
0 helpful votes
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Cool to see the site still up :) Fast shipping and cool merchandise, love how I was included in each part of the shipping process.

Date of experience: June 11, 2024
California
1 review
0 helpful votes
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I always love everything I have bought from VampireFreaks! These become wardrobe staples that I wear all the time!

Date of experience: June 11, 2024
Peru
1 review
0 helpful votes
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I got it so I'm happy, though it seems like my name had been spelt wrong (name twice and last name twice) so I had to pay 40 bucks in my country to fix that and get the package, I'm pretty happy besides that. I want to buy more stuff from your page, mainly demonia shoes and some cargo pants.

Date of experience: June 11, 2024
Australia
1 review
0 helpful votes
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Good quality products as always
June 21, 2024

Good quality products as always. Good taste on the 3 random shirts too.

Date of experience: June 10, 2024
Florida
1 review
0 helpful votes
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Item arrived quickly and I was given a cool syringe pen (pen that looks like a syringe with fake blood inside) as a bonus which I appreciated

Date of experience: June 10, 2024
Canada
1 review
0 helpful votes
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I would really like to be able to choose my own specific wristbands, I was only really interested in the black/purple one. Lucky there was two in the total order. I did like in the end liking some of the other colors but an option to buy specific ones would be nice.

VampireFreaks attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: June 10, 2024
Georgia
1 review
0 helpful votes
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Fast shipping and good communication. Item was awesome! My sister will love it (if she gets it! I might keep it. LOL).

Date of experience: June 10, 2024
Texas
1 review
0 helpful votes
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Love your products and gift you always add. Excellent respond and great service.

Date of experience: June 10, 2024
Pennsylvania
1 review
0 helpful votes
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Fast shipping
June 20, 2024

Fast shipping. Order was correct. Will def order again. Style is there. Quality of clothes was on point

Date of experience: June 10, 2024
Arizona
1 review
0 helpful votes
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Wonderful experience with VampireFreaks. Great company, awesome products!

Date of experience: June 10, 2024
California
1 review
0 helpful votes
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My experience with VampireFreaks was amazing. The shipping was fast and my package was well packed. Thank you🖤

Date of experience: June 10, 2024