Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,106
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Terrence B.
Unfollow Terrence B.
Share Review
Report Review

Arrived promptly
June 29, 2024

Arrived promptly. Really satisfied with the quality. Would recommend.

Date of experience: June 19, 2024
GB
1 review
0 helpful votes
Follow Flavia P.
Unfollow Flavia P.
Share Review
Report Review

Shipping was super fast, everything great! Will definitely order again.

Date of experience: June 19, 2024
Arizona
1 review
0 helpful votes
Follow Alex N.
Unfollow Alex N.
Share Review
Report Review

It was just the delivery service that messed up, the stuff inside was good tho

Date of experience: June 18, 2024
Louisiana
1 review
0 helpful votes
Follow Corey Z.
Unfollow Corey Z.
Share Review
Report Review

It was very easy to go through the ordering process. The order was delivered quickly.

Date of experience: June 18, 2024
California
1 review
0 helpful votes
Follow Kimora I.
Unfollow Kimora I.
Share Review
Report Review

I loved it and the little freebie's they were adorable I will bring this bag everywhere

Date of experience: June 18, 2024
California
1 review
0 helpful votes
Follow Hello P.
Unfollow Hello P.
Share Review
Report Review

I am a loyal costumer of VampireFreaks and will continue to do so! The only issue with this order is that it came a bit late, but the customer service has always been very helpful!

Date of experience: June 18, 2024
California
1 review
0 helpful votes
Follow Death R.
Unfollow Death R.
Share Review
Report Review

Love the jacket with vest
June 29, 2024

Love the jacket with vest. Overall great price and fast shipping, thanks Jet

Date of experience: June 18, 2024
Maryland
1 review
0 helpful votes
Follow Brittney K.
Unfollow Brittney K.
Share Review
Report Review

I love vampire freaks, super fast shipping and amazing products

Date of experience: June 18, 2024
Nevada
1 review
0 helpful votes
Follow Jamie Y.
Unfollow Jamie Y.
Share Review
Report Review

I had ordered the Clown blood shower gel for myself before and had to try other scents. It was the perfect birthday present for a friend, too!

Date of experience: June 18, 2024
Georgia
2 reviews
0 helpful votes
Follow Sharon D.
Unfollow Sharon D.
Share Review
Report Review

Ordered item, it arrived quickly
June 28, 2024

Ordered item, it arrived quickly. Beautiful little coffin box.

Date of experience: June 18, 2024
Massachusetts
1 review
0 helpful votes
Follow Kaylee G.
Unfollow Kaylee G.
Share Review
Report Review

Beautiful little necklace, I wear it all the time! Came in very quickly with no issues.

Date of experience: June 18, 2024
New York
1 review
0 helpful votes
Follow Matt D.
Unfollow Matt D.
Share Review
Report Review

Shipping was fast, and there were lots of cute lil freebies included with my order (:

Date of experience: June 18, 2024
Montana
1 review
0 helpful votes
Follow Ernie Q.
Unfollow Ernie Q.
Share Review
Report Review

I got what I ordered in a timely manner. The baseline you expect when ordering online.

Date of experience: June 17, 2024
Arizona
1 review
0 helpful votes
Follow Yvette L.
Unfollow Yvette L.
Share Review
Report Review

The items were great and the quality of the items are wonderful.

Date of experience: June 17, 2024
California
1 review
0 helpful votes
Follow Amber H.
Unfollow Amber H.
Share Review
Report Review

I love everything about your store and highly recommend! Even my 13 year old son loves it

Date of experience: June 17, 2024
Pennsylvania
1 review
0 helpful votes
Follow Miles S.
Unfollow Miles S.
Share Review
Report Review

Amazing packing and shipping, would definitely buy again!

Date of experience: June 17, 2024
Maryland
1 review
0 helpful votes
Follow John Y.
Unfollow John Y.
Share Review
Report Review

Shopping was easy and enjoyable
June 27, 2024
Updated review

Shopping was easy and enjoyable. Site is simple to navigate, with multiple Goth photos and categories for every possible taste. Prices are reasonable, and shipping is prompt with no long delays.

Date of experience: June 17, 2024

Shopping is always enjoyable, an adventure into the...
February 9, 2023
Previous review

Shopping is always enjoyable, an adventure into the realms of alternative Goth style. Customer service is reliable and professional.

Signed, Reverend Dark (John Messina).

Date of experience: February 8, 2023
California
1 review
0 helpful votes
Follow Odaliz I.
Unfollow Odaliz I.
Share Review
Report Review

It was perfect!
June 27, 2024

It was perfect! Came in time and no problem whatsoever. The pants are perfect and fit nicely. I would definitely buy from here again.

Date of experience: June 17, 2024
Maryland
1 review
0 helpful votes
Follow Alex R.
Unfollow Alex R.
Share Review
Report Review

I like the clothes, but all of their leggings are made from the same very thin material. It is basically see through. I almost wore them in public and had I done that everyone would've seen my bum🤦I was going to my dentist and my boyfriend thankfully stopped me on my way out the door. $36 for see through leggings is ridiculous. Their joggers are well made, but they advertise things as mens and women's sizes, but everything that isn't skin tight (like dresses or tank tops) is actually unisex and their sizing charts are misleading. I ordered mediums for everything because that's what I am in women's (and it was all advertised as women's), but it was all huge because they were actually unisex sizes. I was able to return most things and exchange for smaller sizes. Except for the see through leggings, since I tried them on I can't return them even though they're see through. I hope I can find an art project or something to cut it up and use it for. Sometimes it takes quite awhile to hear back from customer service, but they did eventually respond after about a week and a half or so.

Date of experience: June 16, 2024
Arizona
1 review
0 helpful votes
Follow Megan S.
Unfollow Megan S.
Share Review
Report Review

Absolutely love the tops from here they fit great are super cute and super cool. I'm a tiny person they don't make much cool stuff in my size. Thank you for catering to all sizes! Make more crop tops!

Date of experience: June 16, 2024