Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Marilyn N.
Unfollow Marilyn N.
Share Review
Report Review

I love both items I purchased
July 1, 2024

I love both items I purchased - amazing to see something in person that looks as good as it did online. And the packaging made sure I received it in perfect condition. Thanks!

Date of experience: June 21, 2024
Ohio
1 review
0 helpful votes
Follow Thomas M.
Unfollow Thomas M.
Share Review
Report Review

The quality and service were great same as my past five purchases.
Know i will be back

Date of experience: June 21, 2024

Great as always 👌 👍
April 14, 2024
Previous review

Great as always 👌 👍. Loved the design fun stuff

Date of experience: April 4, 2024
Wisconsin
1 review
0 helpful votes
Follow Sara D.
Unfollow Sara D.
Share Review
Report Review

The order arrived in a timely manner and I adore my items! I found the site easy to use and check out on and will definitely shop here again in thee future.

Date of experience: June 21, 2024
Texas
1 review
0 helpful votes
Follow Skylar G.
Unfollow Skylar G.
Share Review
Report Review

The site was easy to use and shipping was fast! I am so pleased with the products I received!

Date of experience: June 21, 2024
Arizona
1 review
0 helpful votes
Follow Emily V.
Unfollow Emily V.
Share Review
Report Review

I love everything from you guys so much Everything is really good quality too.

Date of experience: June 21, 2024
Vermont
1 review
0 helpful votes
Follow Ivory T.
Unfollow Ivory T.
Share Review
Report Review

Honestly I can't tell you how much I appreciated the package that was sent it was a little late but once opened for our 1st anniversary I was shocked they even included a congrats note which I thought was perfect and my partner enjoyed all of his gifts especially the tote bag and stickers! We will definitely be ordering again soon!

Date of experience: June 21, 2024
Oregon
1 review
0 helpful votes
Follow Mikaela E.
Unfollow Mikaela E.
Share Review
Report Review

Fast shipping, great items!
June 30, 2024

Fast shipping, great items! Everything was packaged so well.

Date of experience: June 20, 2024
California
1 review
0 helpful votes
Follow JoAnna V.
Unfollow JoAnna V.
Share Review
Report Review

I absolutely love the shirt
June 30, 2024

I absolutely love the shirt. Looks great! It arrived quickly.

Date of experience: June 20, 2024
Ohio
1 review
0 helpful votes
Follow John P.
Unfollow John P.
Share Review
Report Review

My wife loves your products, high quality.
Shopping and ordering is so easy.

Date of experience: June 20, 2024
Florida
1 review
0 helpful votes
Follow Bryan I.
Unfollow Bryan I.
Share Review
Report Review

Everything was perfect
June 30, 2024

Everything was perfect. Fast delivery. Love your site and products.

Date of experience: June 20, 2024
New York
1 review
0 helpful votes
Follow Embry Q.
Unfollow Embry Q.
Share Review
Report Review

Amazing, as always
June 30, 2024
Updated review

Amazing, as always. I love the jacket I got, it looks great <3

Date of experience: June 20, 2024

Shirt graphic was warped, pants were fine but they...
October 13, 2023
Previous review

Shirt graphic was warped, pants were fine but they began to pill immediately upon wearing. I don't see them lasting long.

Date of experience: October 12, 2023
California
1 review
0 helpful votes
Follow Pep W.
Unfollow Pep W.
Share Review
Report Review

Easy ordering process and fast shipping
June 30, 2024
Updated review

Easy ordering process and fast shipping. No issues with shipping. Items were neatly arranged and organized in the package

Date of experience: June 20, 2024

Thank you so much!
June 23, 2021
Previous review

Thank you so much! Love my purchase! Super fast shipping! Great customer service!

Date of experience: June 22, 2021
North Carolina
1 review
0 helpful votes
Follow Krystan W.
Unfollow Krystan W.
Share Review
Report Review

Lovely
June 29, 2024

Lovely. Thad no issues and was shipped fast. The products are good quality and the designs are cool.

Date of experience: June 19, 2024
California
1 review
0 helpful votes
Follow Jasmine Q.
Unfollow Jasmine Q.
Share Review
Report Review

I had a great experience!
June 29, 2024

I had a great experience! The quality of items were amazing.

Date of experience: June 19, 2024
Indiana
1 review
0 helpful votes
Follow Michael A.
Unfollow Michael A.
Share Review
Report Review

Easy and very happy
June 29, 2024

Easy and very happy. Would definitely shop again and recommend to a friend

Date of experience: June 19, 2024
Indiana
1 review
0 helpful votes
Follow Haley Q.
Unfollow Haley Q.
Share Review
Report Review

Order arrived very fast!
June 29, 2024

Order arrived very fast! And in amazing condition! The company kept in great communication with me as well!

Date of experience: June 19, 2024
Texas
1 review
0 helpful votes
Follow Deanna N.
Unfollow Deanna N.
Share Review
Report Review

I ordered a Wendigo cup from them, for fathers day. It was certainly worth the price i paid, the quality of the item was great and the shipping was great as well, came packaged well so it didnt have any dings in it. Was a well received gift as well, so im glad the store listed this cup before fathers day(even if it was technically a couple months before 😅).

Date of experience: June 19, 2024
Arizona
1 review
0 helpful votes
Follow Terrence B.
Unfollow Terrence B.
Share Review
Report Review

Arrived promptly
June 29, 2024

Arrived promptly. Really satisfied with the quality. Would recommend.

Date of experience: June 19, 2024
GB
1 review
0 helpful votes
Follow Flavia P.
Unfollow Flavia P.
Share Review
Report Review

Shipping was super fast, everything great! Will definitely order again.

Date of experience: June 19, 2024
Arizona
1 review
0 helpful votes
Follow Alex N.
Unfollow Alex N.
Share Review
Report Review

It was just the delivery service that messed up, the stuff inside was good tho

Date of experience: June 18, 2024