Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
Follow Jordyn S.
Unfollow Jordyn S.
Share Review
Report Review

Always an amazing experience with Vampire Freaks đź–¤ I always recommend this brand to basically anyone who will listen.

Date of experience: August 12, 2024
Canada
2 reviews
1 helpful vote
Follow V T.
Unfollow V T.
Share Review
Report Review

I do wish you had taxes calculated at purchase for Canada. We are charged extra processing fees by the border agency when we pay taxes and duties later

Date of experience: August 12, 2024
New York
1 review
0 helpful votes
Follow Cheyenne S.
Unfollow Cheyenne S.
Share Review
Report Review

Shirt came on time and looks exactly like the photo. Good quality as well!

Date of experience: August 12, 2024
Indiana
1 review
0 helpful votes
Follow Jason G.
Unfollow Jason G.
Share Review
Report Review

I had a great experience with the company. The delivery was very quick, with confirmations for the order and shipping.

Date of experience: August 12, 2024
California
1 review
0 helpful votes
Follow Jessica Q.
Unfollow Jessica Q.
Share Review
Report Review

Easy to buy
August 22, 2024

Easy to buy. Tracking was great. Receiving was great. Will buy again and recommend.

Date of experience: August 12, 2024
Michigan
1 review
0 helpful votes
Follow Dana M.
Unfollow Dana M.
Share Review
Report Review

Love it!
August 22, 2024

Love it! Bought for a Christmas gift! Quick shipping and fun stickers added!

Date of experience: August 12, 2024
New York
1 review
0 helpful votes
Follow Kenya S.
Unfollow Kenya S.
Share Review
Report Review

It was great, quick and smooth no complaints! Product was gorgeous and as described.

Date of experience: August 11, 2024
New York
1 review
0 helpful votes
Follow Vanessa U.
Unfollow Vanessa U.
Share Review
Report Review

The sweater feels amazing!
August 22, 2024

The sweater feels amazing! Definitely using it more for fall/winter!

Date of experience: August 11, 2024
Pennsylvania
1 review
0 helpful votes
Follow Lune R.
Unfollow Lune R.
Share Review
Report Review

My order came sooner than expected and is great quality. The site has a bunch of cute stuff, and I will definitely buy from here again!

Date of experience: August 11, 2024
Mississippi
2 reviews
0 helpful votes
Follow Jordan T.
Unfollow Jordan T.
Share Review
Report Review

Replacement makeup order was damaged unfortunately. I believe they may all be damaged similarly, so you may want to look into that.

Date of experience: August 10, 2024
Colorado
1 review
0 helpful votes
Follow Payne U.
Unfollow Payne U.
Share Review
Report Review

Love the after pay option
August 20, 2024

Love the after pay option. The pants were good quality too. :)

Date of experience: August 10, 2024
Wisconsin
1 review
0 helpful votes
Follow Kyrielle L.
Unfollow Kyrielle L.
Share Review
Report Review

Great experience thank u currently brushing my teeth...
August 20, 2024
Updated review

Great experience thank u currently brushing my teeth writing this

Date of experience: August 10, 2024

Quick shipping and high quality items!
May 13, 2024
Previous review

Quick shipping and high quality items! Only wish i could exchange items if unworn but the packaging was tossed but oh well lol

Date of experience: May 3, 2024
Washington
1 review
0 helpful votes
Follow Patrick S.
Unfollow Patrick S.
Share Review
Report Review

Good experience
August 20, 2024

Good experience. Product arrived as advertised. No complaints!

Date of experience: August 10, 2024
New York
1 review
0 helpful votes
Follow Alix W.
Unfollow Alix W.
Share Review
Report Review

I do k wish the search was better
August 20, 2024

I do k wish the search was better. For me I won't wear short sleeves so I often use that to search; long sleeved dresses for example and the things that show up seem completely random

Date of experience: August 10, 2024
GB
5 reviews
28 helpful votes
Follow Elloise G.
Unfollow Elloise G.
Share Review
Report Review

I am really happy with my shopping experience with Vampire Freaks. I ordered from the UK, it was a smooth and quick process.

I bought the Floriography Victorian Hand Harness, and I love it. It's so pretty and I compliments many outfits. I am very pleased with the quality.

I also liked that the order came with a couple of stickers and a little wrist band, that was a really nice touch!

Date of experience: August 10, 2024
Maryland
1 review
0 helpful votes
Follow Tiego H.
Unfollow Tiego H.
Share Review
Report Review

VampireFreaks always delivers excellence! Perfect!

Date of experience: August 9, 2024
Colorado
1 review
0 helpful votes
Follow Cruz H.
Unfollow Cruz H.
Share Review
Report Review

I love these shoes I wear them a lot and go with almost everything

Date of experience: August 9, 2024

I got exactly what I wanted some kick ass black boots to match my black metal t's and the belt I'm obsessed with. Also I reeeeeeaaaaly appointed how fast it got here. I ordered it at 300am on Tuesday and received it on freaking Monday 6 days later unbelievable! I'll definitely be shopping every packcheck!

Date of experience: July 3, 2024
Pennsylvania
1 review
0 helpful votes
Follow Nicole P.
Unfollow Nicole P.
Share Review
Report Review

Its really a good shipping!..
August 20, 2024

Its really a good shipping!. Ive been looked forward to see them shipped as i was excited so much. I love vampirefreaks stuffs. Im experiencing as second times to order a vampirefreaks… ill order more!

Date of experience: August 9, 2024
Maryland
1 review
0 helpful votes
Follow Christine Q.
Unfollow Christine Q.
Share Review
Report Review

No issue
August 20, 2024

No issue. :). Will recommend my friends check out your site have good deal as well as well

Date of experience: August 9, 2024
Tennessee
2 reviews
0 helpful votes
Follow Corey C.
Unfollow Corey C.
Share Review
Report Review

I love vampire freaks!
August 20, 2024
Updated review

I love vampire freaks! I order from them often and I'm always pleased with everything that I purchased. It always arrives in a timely manner not damaged. I highly recommend them!

Date of experience: August 9, 2024

Love shopping here!
October 12, 2023
Previous review

Love shopping here! I love the merch and so do my little mini vampires!

Date of experience: October 12, 2023