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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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My order was shipped pretty quickly, the purse is absolutely gorgeous! Overall experience was excellent!
I'm freakin' amazed with my vampire kitty, long-sleeved shirt! It fits great, looks awesome, and will wear it for all eternity...or at least until I wear it out and have to buy another one. I bloody love the bats on the sleeves 🦇
The pants I ordered were in plastic, no damage, and a couple extras with my order
I love my boots, the chain under the toe is dangerous but I just strapped it behind the heel and now they click clack and I love it
Simple ordering, fast delivery, great products with good prices
Cool products for a great price and fast shipping! Will definitely be ordering from again!
Smooth sailing- I love them they are super cute.🖤🧡🖤🧡🖤🧡🖤🧡🖤🧡🖤🧡🖤🧡🖤🧡🖤🧡🖤🧡🖤🧡🖤🧡🖤🧡🧡🧡🧡🖤🧡🧡🖤🖤🧡🖤🧡🧡🧡🧡🧡🖤
No problems or issues. Thanks! (I'm adding this to reach the 50 letter minimum)
I ordered from here before on a guest account and things were fine I guess, they requested I open an account for future business. Upon opening my account with the exact same information as my guest account they accused me of using fraudulent information, I paid extra money for the fastest possible delivery and my trackable package went from the US to Canada then back to the US then back to Canada and took 3 weeks to get to me despite my first delivery taking only a few days. I will never order anything from this company again, there are a few Canadian based companies that sell all the same stuff for cheaper and no duties or multiple cross border confusion
I absolutely love it! I can't wait to wear it. I have been looking more goth clothes.
Already gave a review...I get a lot of emails about my order asking for a review when it was already done...
It was a well experience, everything was sent on time & delivered with care, Thank you!
The boots feel absolutely amazing! This is my first pair and I'm in love 💜
Delivery time could be a little bit better. But I have been extremely satisfied with all the products that I've gotten from you guys. And I will continue to order more.
Fantastic shipping received my order quickly my order is great and would order again
I love shopping here! When I go clothes shopping I never can find anything that fits me or that I like. So this is the place to shop if your like me.
Everything we ordered is of excellent quality and was shipped quickly. We are really happy with everything.
Great place to buy unusual clothing & accessories! Quality is great & quick shipping. I've enjoyed everything I've gotten!
Fast shipping, great items. They seem to be good quality and survived washing
Always an amazing experience with Vampire Freaks 🖤 I always recommend this brand to basically anyone who will listen.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Mike, thanks so much for your order! Our shopify store does have a fraud detection system that does indeed flag orders as potentially fraudulent and your order was indeed flagged, it looks like due to multiple payment attempts. We did not accuse you of using fraudulent information but when an order gets flagged as fraudulent we do ask for extra information. This is an extra measure we take to protect our customers from credit card fraud which unfortunately can be a real problem. Thank you so much for providing the extra information for us to process your order, that is very much appreciated! As for the shipping time taking 3 weeks, based on your shipping option you chose that is indeed longer than it should have taken even though it did ship to Canada. Please email us at [email protected] and we are happy to give you a partial refund on your shipping for the inconvenience.