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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Package delivered all right but subscription canclled payment after a month due to card not working and no payment I try to enter works despite using multiple cards
It was very good as always will totally order again in the future
I love the shoes and the company alone! I go to dark force con every year so I knew this was a company worth trusting!
Awesome quality, tshirts have a few now. Sizing is perfect and delivery from America to Australia surprisingly quick
Took longer than expected but very happy with my items!
All the clothes I ordered were great and the sizes were perfect.
The orders arrive on time, receive constant updates, clothing is very comfortable and not irritating.
Everything was great, shipping and delivery was fast and came earlier than expected. I recommend them 10/10.
This experience was amazing, everything was fast, excellent and easy.
The shipping was so fast and the quality is amazing! Would buy again!
I picked the stuff, I ordered the stuff, the stuff showed up and looked like the pictures.
What else can you ask for.
I received it within 2 weeks, happy with the shipping and packaging it was really cool.
Awesome stuff, the clothes are all inclusive and plus-size friendly. Easy to navigate site, fast shipping, even the packaging was their own custom thing, which was really cool. My shirts are so comfy and fit perfectly. I love them. I'd happily shop here again.
Got here in a proper amount of time, awesome quality, would recommend to others!
Love the sweatshirt! Will be placing future orders. So nice to be able to trust a company you found through a Facebook ad.
I almost absolutely use VampireFreaks again! The service is prompt, the staff is great, well and most the clothes are the best!
Shipping took a while, customs fees were a bit more than I expected and all the items didn't fit the way I expected.
We've never received an item we didn't like. Gf and i order from here pretty frequently and whether it's masc clothes, femme clothes, or just a small item, it's always really good quality. Sizes run a *tiny* bit small compared to other brands but honestly it's barely noticeable once you put it ont.
Shipping was fast and my item was packaged very well! :) I will definitely order again.
Great experience as always. Amazing customer service, amazing products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members