Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Tennessee
1 review
0 helpful votes
Follow Alissa Z.
Unfollow Alissa Z.
Share Review
Report Review

I absolutely love this clothes and accessories this company offers. I also have found that customer service goes far and beyond my expectations and they quickly and professionally take care of any issue you may have. Clothing is quality made and I highly recommend supporting this business.

Date of experience: September 24, 2024
Alabama
1 review
0 helpful votes
Follow Steven B.
Unfollow Steven B.
Share Review
Report Review

Absolutely love them and everything they have done...
October 4, 2024
Updated review

Absolutely love them and everything they have done for me.:-)

Date of experience: September 24, 2024

It has always been a wonderful shopping experience...
November 24, 2023
Previous review

It has always been a wonderful shopping experience on vampirefreaks.com

Date of experience: November 23, 2023
Poland
1 review
0 helpful votes
Follow Anna H.
Unfollow Anna H.
Share Review
Report Review

Everything was good, products arrived in good condition and delivery was on time.

Date of experience: September 24, 2024
Michigan
1 review
0 helpful votes
Follow Kirstyn G.
Unfollow Kirstyn G.
Share Review
Report Review

They let me know as soon as the bag I wanted was back in stock so I could buy it right away! It came in a reasonable amount of time and the packaging was super cute

Date of experience: September 24, 2024
Delaware
1 review
0 helpful votes
Follow Kenzie L.
Unfollow Kenzie L.
Share Review
Report Review

I loved my pants!
October 4, 2024

I loved my pants! So comfortable and wonderful, I have already gotten so many compliments on them. Plus I loved the bracelet and extra stickers included. It shows the company cares about their customers!

Date of experience: September 23, 2024
Texas
1 review
0 helpful votes
Follow Kai F.
Unfollow Kai F.
Share Review
Report Review

Fast delivery and received all my items in perfect condition!

Date of experience: September 23, 2024
Indiana
1 review
0 helpful votes
Follow Kaitlin D.
Unfollow Kaitlin D.
Share Review
Report Review

Fast delivery and I love the VF swag! Thanks for being a reliable place to get Tripp pants

Date of experience: September 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow Starscream A.
Unfollow Starscream A.
Share Review
Report Review

Y7xtutuxutc8yciyc8yf9777d8d68d68d78y8ydy8y7d7td7t7yx8ydy8

Date of experience: September 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow Shannon P.
Unfollow Shannon P.
Share Review
Report Review

Boots are amazing, love them!
October 3, 2024

Boots are amazing, love them! Packing was awesome as well. Love this place!

Date of experience: September 23, 2024
Canada
1 review
0 helpful votes
Follow GIULIA J.
Unfollow GIULIA J.
Share Review
Report Review

The staff was really helpful with quickly communication sicne the pack arrived late and I was worried.

Date of experience: September 23, 2024
Virginia
1 review
0 helpful votes
Follow Dr. Linda A.
Unfollow Dr. Linda A.
Share Review
Report Review

VampireFreaks is SUCH an amazing website and set of products! My son LOVE, love, loves his Cthulu water decanter! I cannot wait to order again through VampireFreaks!

P.S. I LOVE "Queen of the Damned" and AM a vampirefreak! Thanks for being awesome!

Dr. Linda Dunn
Psychology Professor

Date of experience: September 23, 2024
Virginia
1 review
0 helpful votes
Follow Kat W.
Unfollow Kat W.
Share Review
Report Review

Ordering was easy and took less than a week to arrive. All items were in great condition and exactly as pictured. Clothing was true to size.

Date of experience: September 23, 2024
Wisconsin
1 review
0 helpful votes
Follow Linds D.
Unfollow Linds D.
Share Review
Report Review

Fast shipping
October 3, 2024

Fast shipping. It was easy to find clothes that I was looking for. I also enjoy the cute little goodies you get with every purchase. Very simple for returns and exchanges. Looking forward to buying from VampireFreaks again soon. Would definitely recommend to your local vampires. ;)

Date of experience: September 23, 2024
Alabama
1 review
0 helpful votes
Follow Abby G.
Unfollow Abby G.
Share Review
Report Review

Products were great and I loved the pen and stickers. The shipping was somewhat long compared to other shops I ordered from around the same time

Date of experience: September 23, 2024
Kentucky
1 review
0 helpful votes
Follow Sophia B.
Unfollow Sophia B.
Share Review
Report Review

I absolutely love vampire freaks
October 3, 2024
Updated review

I absolutely love vampire freaks. They provide such a great and unique selection of some of my goth faves.

Date of experience: September 23, 2024

Amazing
August 10, 2024
Previous review

Amazing. I love this company so freaking much. You all have never failed me once!

Date of experience: July 30, 2024
Texas
1 review
0 helpful votes
Follow Jeanne Q.
Unfollow Jeanne Q.
Share Review
Report Review

I love my Tattoo Fund skull bank, I already have change in it to get started. And my free T-shirt fits great!

Date of experience: September 22, 2024
Georgia
1 review
0 helpful votes
Follow Mary V.
Unfollow Mary V.
Share Review
Report Review

The shirt was really cute but disappointed that it was a big plastic feeling iron on. For the price of the shirt I thought it would be screen printed. So if you are looking for quality for the price you pay it was not this shirt. I gave 4 stars because ordering was easy and prompt shipping.

Date of experience: September 22, 2024
Pennsylvania
2 reviews
0 helpful votes
Follow Kathryn W.
Unfollow Kathryn W.
Share Review
Report Review

Everything arrived just fine!
October 3, 2024

Everything arrived just fine! Love everything! The packaging on this makeup is great!

Date of experience: September 22, 2024
Georgia
1 review
0 helpful votes
Follow Erik W.
Unfollow Erik W.
Share Review
Report Review

I purchased two pairs of pants
October 3, 2024

I purchased two pairs of pants. One was great and the other was covered in stains which I had to return. The return process was fine so I will likely continue ordering in the future. I'm 32 waist and typically wear Medium pants. I noticed a lack of my size on the website. Stocking my size more frequently will result in me making more purchases! Thanks!

Date of experience: September 22, 2024
Illinois
1 review
0 helpful votes
Follow Diane X.
Unfollow Diane X.
Share Review
Report Review

I've had nothing but positive experiences with vampirefreaks. Will continue to shop there

Date of experience: September 22, 2024