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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was very quick shipping :) and loved the stickers i got, so cute!
Good but the large is too large. May I please exchange it for a medium?
Witch nose was smashed most likely from no use of packing materials
10/10 I love the hoodie and the jacket, amazing quality and fits perfectly! Definitely a new customer and look forward to my next purchase. Thank you.
Easy ordering and fast shipping! Thank you for shipping fast!
Super happy with my order and shipped super fast. My favorite pair of fishnets.
Very well experience, couldn't be more satisfied. Arrived on time with not a single problem with the order process.
Such a cool website, love the tights I bought. Pretty fast delivery too!
I got the last one of these little dangly, bat car ornaments. The bells drove me crazy, I had to take them off. But other than that it's really cool
So easy to find products i am interested in. Great selection of spooky things
Love this store! I received my order quickly and the quality is top notch. The will definitely be back soon!
We live in Colorado. Wish we were closer to the actual store. All of our orders have been spot on and on time. Great customer experience. Love Vampire Freaks!
Good experience and good delivery time with no issues thank you again
Good, no issues noted. Product as described! No customer service used for this purchase
Very nice and unique products. It's nice to help a small business flourish in times of uncertainty.
My order shipped pretty quickly and got to my house without issue. Quality is pretty good, I haven't worn it yet because it's for my Halloween costume
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Ordering and searching the site is a breeze! So many awesome items to choose! I LOVE the Death perfume! It reminds me of pez candy, smells so good and delicious 🥰
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members