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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great shirts and I had absolutely no issues with them getting delivered.
Some of the most professional people I've ever worked with. Quality of the clothes are impeccable too. Def recommend
Got the mirror and it looks awesome! Came in tight foam packaging and taped up along with the four sticker packs. Absolutely 💯 happy with it all. Highly recommended
I've purchased this item as a gift. I opened it to make sure it was intact and it looks fantastic. I can send a pic once it's in use but here are a few of it from the package.
Items are really cute, loved the lil freebies too: 3
Accidentally put my order through without the faster shipping, reached out to the customer service team and not only did they take care of it within a day, my order shipped out a couple days early, and I ended up finishing the outfit I was trying to get before a show I had coming up. Awesome products and awesome team and I'll continue to rep vampirefreaks wherever I go
They are great! All items arrived quickly and just as they were advertised. I will definitely shop here again
I received my items on time with no problem. I love my new bat plush toy and back back. I do wish though they had more shirts styles in my size.
I absolutely adore my vest I got. Also, if I have questions someone always gets back to me in a timely fashion.
Good shopping and delivery experience but when I tried the boots on out of the box the right heel had a small nail bent into the leather that stabbed me aside from removing that everything was goof
Shipping was quick, designs are cool, quality seems good. No complaints.
Great timing for shipping and just great experience ordering
Wonderful experience and I absolutely love ordering from VF! More to come!
This was the first time I've order and had zero issues.
I ordered some sweatshorts for myself so I can look awesome jogging even when the sun is beaming down its evil rays, and some early Cryptmas gifts for my husband because I don't know where else I can get Gothic cooking utensils reliably. All arrived quicker than expected in great condition and I couldn't be happier.
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A favorite shop of mine love all the designs good high-quality material for the clothes
Our granddaughter has entered her goth phase, so I told her about your site and she told me she follows you on TikTok. I recently ordered her the Edgar Allan Poe hoodie and she loves it. It's a vibe.
Long wait high shipping costs but satisfied with end result and delivery
Cool tank top! Fits great, soft, and exactly what I was looking for.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members