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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Poland
1 review
0 helpful votes
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Everything was fine and I I received the package in good health

Date of experience: November 6, 2024
Illinois
1 review
0 helpful votes
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Ordering was easy, delivery was quick and I was very happy with the product that I purchased. Thank you, I'm sure I'll be ordering again in the future.

Date of experience: November 6, 2024
Texas
1 review
0 helpful votes
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Quick and easy products arrived as described. Shipping was great no damages.

Date of experience: November 6, 2024
Nevada
1 review
0 helpful votes
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Love the boots, definitely will buy again. Great selection.

Date of experience: November 6, 2024
Ohio
1 review
0 helpful votes
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Fast delivery, good packaging and product. Why do I need to enter 50 characters? Seems redundant.

Date of experience: November 5, 2024
Washington
1 review
0 helpful votes
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There was an issue on the part of the carrier that caused the item to go missing but it was immediately resolved and a replacement was sent

Date of experience: November 5, 2024
Iowa
1 review
0 helpful votes
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Super cool store, there's so much cool stuff and the returns I had to do where super easy

Date of experience: November 5, 2024
Colorado
1 review
0 helpful votes
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High quality product, I get so many compliments on my bat bolo tie

Date of experience: November 5, 2024
GB
1 review
0 helpful votes
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Bought t-shirt and hoodie for my niece here in the UK. She adores them. Great service from across the pond.

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
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Very easy experience, got everything I ordered quite fast. Vampire freaks never disappoints!

Date of experience: November 5, 2024
Canada
1 review
0 helpful votes
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I think the skirt i ordered should have its sizing changed it was not a 2xl definitely runs very small.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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A pleasant experience every time I ever order! They are always so nice and great at communication! The order is always nicely packaged and the items are always of great quality :)!

Date of experience: November 5, 2024
Minnesota
1 review
0 helpful votes
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I always enjoy my experience with VF!
November 15, 2024

I always enjoy my experience with VF! I recommend them to my friends all the time~

Date of experience: November 5, 2024
Minnesota
1 review
0 helpful votes
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I got to wear a Spooky Season sweatshirt for most of spooky season and it was a good time.

Date of experience: November 5, 2024
Arizona
1 review
0 helpful votes
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Fast shipping and correct order
November 15, 2024
Updated review

Fast shipping and correct order. Great brands and products. Thanks!

Date of experience: November 5, 2024

I have nothing to add
May 29, 2024
Previous review

I have nothing to add. This is annoying. Fifty characters indeed.

Date of experience: May 19, 2024
Texas
1 review
0 helpful votes
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Product was great, though came with a small while on the foot and under the arm.

Date of experience: November 5, 2024
Maine
1 review
0 helpful votes
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Always so easy to order and I have always received my items on time

Date of experience: November 5, 2024
Wisconsin
1 review
0 helpful votes
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Packaged everything with care
November 15, 2024

Packaged everything with care. Ordered clothes for my daughter and they all came in a timely manner and everything fit!

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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Got my tripp pants delivered at a decent time, no issues at all

Date of experience: November 4, 2024
Washington
1 review
0 helpful votes
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First time using VampireFreaks and I'm very glad I did. The shipping was wicked fast and the packaging was great. Got exactly what I ordered.

Date of experience: November 4, 2024