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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,105
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I am super glad I decided to work with a small business for my Halloween costume! They were so nice and the items came in wonderful condition, and are amazing quality.

Date of experience: November 8, 2024
New York
1 review
0 helpful votes
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Received this beautiful piece of macabre glory in great time considering the distance of seas, exactly as it looked in the pictures, and of the highest quality; was a showstopper at the party i ordered this for

Date of experience: November 8, 2024
Washington
1 review
0 helpful votes
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I love these boots! Thank you so very much! I've bought other items and am looking forward to getting more!

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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As a Halloween & spooky things lover I really love...
November 18, 2024
Updated review

As a Halloween & spooky things lover I really love this store. The staff is very friendly, helpful, & accommodating. I have bought quite a few clothes items, I love the prints. So far they seem to run true to size. I have gotten a sweatshirt, a long sleeved shirt, 3 womans racer back tanks, a long sleeved for my friend's birthday, and I have 2 jogger pants on the way. All my stuff is new, or barely worn so I haven't washed anything yet. I'm going to ask them if there is a certain way to wash to keep the prints from fading off. Maybe these kind prints won't fade off, I hope not because that happened with a shirt I got off amazon. The material is decent. My racerback tanks ran a little snug in the waist line, but it was ok because I was able to stretch them out over my knees. I had to make one exchange because I originally wanted the spooky season tank men's style. It came and the armpits were very low, most men's tanks are to low for women who want that area covered up. The exchange process was very easy, and they sent me one in the womans racer back. They respond quickly to emails. It would be great if they made the option of a women's tank that looks like the men's. But has regular pits, but covers the back more.

Date of experience: November 7, 2024

I got the lover's ghost sweatshirt, with ghost sleeves
May 18, 2024
Previous review

I got the lover's ghost sweatshirt, with ghost sleeves. It was love at first sight. The quality of the sweatshirt is pretty good for today's quality in sweatshirts. It's never like buying a sweatshirt 30 years ago anywhere with the thickness/ warmth for quality, but was better than some other places I've ordered sweatshirts from over the past few years.

Date of experience: May 8, 2024
Wisconsin
1 review
0 helpful votes
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Date of experience: November 7, 2024
Massachusetts
1 review
0 helpful votes
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Was great and came quickly
November 17, 2024

Was great and came quickly. It fit perfectly. Will definitely be ordering more.

Date of experience: November 7, 2024
Spain
1 review
0 helpful votes
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Simple ordering from website, with efficient quick delivery to the UK

Date of experience: November 7, 2024
Pennsylvania
1 review
0 helpful votes
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Lovely clothing selection that is true to size. Made of quality material.

Date of experience: November 7, 2024
Florida
1 review
0 helpful votes
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Staff is very kind
November 17, 2024

Staff is very kind. I could not be happier with the service I received from the agents that took care of me and my returns.

Date of experience: November 7, 2024
Illinois
2 reviews
0 helpful votes
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The umbrellas are so cool
November 17, 2024

The umbrellas are so cool. The push button, open & close. Nice😎

Date of experience: November 7, 2024
California
1 review
0 helpful votes
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I had no issues with this purchase and my order came in just in time.

Date of experience: November 7, 2024
Illinois
1 review
0 helpful votes
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Absolutely Love the ghost hoodie!
November 17, 2024
Updated review

Absolutely Love the ghost hoodie! It is the newest favorite item in my closet and it's so comfortable and warm! The ghost sleeves are extra bonus and my kids absolutely love them, each one has their own name now 🤣🖤

Date of experience: November 7, 2024

Absolutely Love the ghost hoodie!
November 17, 2024
Previous review

Absolutely Love the ghost hoodie! It is the newest favorite item in my closet and it's so comfortable and warm! The ghost sleeves are extra bonus and my kids absolutely love them, each one has their own name now 🤣🖤

Date of experience: November 7, 2024
Pennsylvania
1 review
0 helpful votes
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Excellent merchandise and incredible customer service!
November 17, 2024
Updated review

Excellent merchandise and incredible customer service! I love shopping with VampireFreaks!

Date of experience: November 7, 2024

Excellent shirt!
April 26, 2024
Previous review

Excellent shirt! Excellent customer service!
I love shopping with VampireFreaks!

Date of experience: April 15, 2024
Oregon
1 review
0 helpful votes
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The pants are pretty cool
November 17, 2024

The pants are pretty cool. I have a few fits that are complimented by the pant design. I didn't have any delivery issues so I never contacted customer support.

Date of experience: November 7, 2024
Iowa
2 reviews
0 helpful votes
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Phenomenal company thank you I do love the shirt. The shirt is awesome

Date of experience: November 6, 2024
Missouri
1 review
0 helpful votes
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I received my order and some neat gifts thank you very much..

Date of experience: November 6, 2024
Virginia
1 review
0 helpful votes
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Got here quick and the boots are amazing quality. Plus I love the packaging

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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Very soft, loved it.was a gift for a friend. She wore it in front of me for the first time and she loves it.

Date of experience: November 6, 2024
Canada
1 review
0 helpful votes
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Two pairs of pants were much larger than advertised, so I had to return them. I haven't received confirmation that they got my order back, and the return was about $110.
Aside from the negative, the clothes that did fit were flattering and fit well.

Date of experience: November 6, 2024
Poland
1 review
0 helpful votes
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Everything was fine and I I received the package in good health

Date of experience: November 6, 2024