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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,114
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
Follow Nathaniel B.
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I loved the tripp pants but i was promised a christmas hat with my purchase and did not receive it. That was a little upsetting. I didn't think much of it until i saw this email and thought maybe to mention it.

Date of experience: December 27, 2024
Delaware
1 review
0 helpful votes
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Great service, love the site
January 6, 2025

Great service, love the site. It's very easy to navigate. Love the products and great prices. Shipping was fast. I'll definitely be shopping again

Date of experience: December 27, 2024
California
1 review
0 helpful votes
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Super gay
January 6, 2025

Super gay. 50 caricatures applied in this column for review.

Date of experience: December 27, 2024
Washington
1 review
0 helpful votes
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Wrapping paper was gorgeous and great material, didn't tear easy when wrapping. It was pretty quick to arrive even with the holidays!

Date of experience: December 26, 2024
Sri Lanka
1 review
0 helpful votes
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It was great fast and amazing would definitely recommend to others.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Item arrived on time and was exactly what I expected. Thank you.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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The slippers are so cute!
January 6, 2025

The slippers are so cute! Comfy and soft, I'm obsessed with them!

Date of experience: December 26, 2024
Indiana
1 review
0 helpful votes
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Shipping came pretty quickly and packaging was great, my daughter was thoroughly happy with the gift.

Date of experience: December 26, 2024
New York
1 review
0 helpful votes
Follow Lia F.
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Bought for my BF for xmas; he actually loved the bag it was shipped in so much I had to convince him to open it (assuring him he could save it for stashing something). The little extra goodies inside were also a fun surprise and the shirt itself was probably his favorite gift.

Date of experience: December 26, 2024
California
1 review
0 helpful votes
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Amazing products, and great service
January 5, 2025

Amazing products, and great service. All these were Christmas gifts and I must say the family loved it all.

Date of experience: December 26, 2024
Georgia
1 review
0 helpful votes
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User friendly website, very prompt ahipping.

Date of experience: December 26, 2024
Maryland
1 review
0 helpful votes
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Misleading return policy
January 5, 2025

Misleading return policy. Not made aware at any point during my purchase that my item was final sale/ clearance. This was purchased during black friday so many things were marked down. Very dishonest sellers

Date of experience: December 26, 2024
Oregon
1 review
0 helpful votes
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Amazing and fast, product is amazing
January 5, 2025

Amazing and fast, product is amazing.
The fit is a little big.

Date of experience: December 26, 2024
Colorado
1 review
0 helpful votes
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I was able to find what I wanted
January 5, 2025

I was able to find what I wanted. Easy ordering process. The item was delivered as expected. The quality of the sweatshirt was great.

Date of experience: November 24, 2024
California
2 reviews
0 helpful votes
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Arrived fairly quickly.beautiful and good quality, perfect fit

Date of experience: December 26, 2024
Arkansas
1 review
0 helpful votes
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Found what I wanted, ordered the hats and received in a timely manner.

Date of experience: December 26, 2024
Pennsylvania
1 review
0 helpful votes
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It was fast
January 5, 2025

It was fast. I would order from here again. 10/10 would recommend

Date of experience: November 23, 2024
Pennsylvania
1 review
0 helpful votes
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Date of experience: December 26, 2024
Ohio
1 review
0 helpful votes
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My grandchild loved everything
January 5, 2025

My grandchild loved everything
The dress and skirt fit perfectly
We are very happy 😊

Date of experience: December 26, 2024
Texas
1 review
0 helpful votes
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Vampire freaks always give the best customer experience and really makes it feel they care about you along with excellent quality.

Date of experience: December 26, 2024