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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,114
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
Follow Cristina W.
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My order came on time before Christmas. Quality of the clothes was stellar. My daughter love it. Fit was perfect. Thanks again!

Date of experience: January 10, 2025
Ohio
1 review
0 helpful votes
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I got my order before Christmas and my mother loved her shirt 😁

Date of experience: January 10, 2025
California
1 review
0 helpful votes
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The Tea Cup came in time without any issue. It looked absolutely well put to prevent any accidents for its fragile material. Thank you!

Date of experience: January 9, 2025
California
1 review
0 helpful votes
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Came quickly and looks exactly like the picture! Nothing I could say badly about this company.

Date of experience: December 22, 2024
Pennsylvania
1 review
0 helpful votes
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Site was easy to navigate
January 20, 2025

Site was easy to navigate. Products arrived in a timely fashion. And in perfect condition! Thank you for everything!

Date of experience: December 7, 2024
Nevada
1 review
0 helpful votes
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I received my order right before Christmas. My son was so happy with his jacket and he loved the stuffed animal you sent as a bonus. Thank you very much!

Date of experience: January 9, 2025
Florida
1 review
0 helpful votes
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My girlfriend loved her gift, 10 out of 10! Best place to find what I needed to get her.

Date of experience: January 9, 2025
New York
1 review
0 helpful votes
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Awesome staff and amazing apparel!
January 19, 2025

Awesome staff and amazing apparel! I look forward to buying more merch from your business.

Date of experience: January 9, 2025
Florida
1 review
0 helpful votes
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Package arrived in great condition, love the sweatshirt, very cozy too, love it.

Date of experience: January 9, 2025
Mississippi
1 review
0 helpful votes
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Amazing!
January 19, 2025

Amazing! One of my most favorite brands! And they are so sweet and everything is such good quality <3

Date of experience: December 20, 2024
Virginia
1 review
0 helpful votes
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I absolutely love this website and their clothing. I especially shop for gifts for my stepmom through this website, and she always loves every single item we get for her from here. She mentioned wanting more shirts, sweatshirts, etc every time lol. Delivery is always on time, and the shirts/sweatshirts always look amazing! You can tell it's not a cheap quality shirt & the prints definitely last.

Date of experience: January 9, 2025
Michigan
1 review
0 helpful votes
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I love these joggers, they are perfect for work and just relaxing around the house. I started with 3 pairs because I wasn't sure about sizing (as I am very small and even XS is usually quite large on me). Now that I have them; they are the perfect amount of baggy, they look rad with my Doc Marten industrial work boots and they have pockets! Actual pockets! A nice added bonus is that the pockets are lined with a grey fabric so you can easily see where the pocket is, no more "oops, dropped my [insert item to be pocketed] again because I thought I was lined up with it".

Date of experience: January 9, 2025
Arizona
1 review
0 helpful votes
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Great service
January 19, 2025

Great service. Quick delivery. Quality products. My daughter lived her boots and her plush

Date of experience: January 9, 2025
New York
1 review
0 helpful votes
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This site is amaxing...
January 19, 2025

This site is amaxing... all the freebies i receieved made it even better. Thanx for being the coolest!

Date of experience: January 9, 2025
Colorado
1 review
0 helpful votes
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Had a overall good experience
January 19, 2025

Had a overall good experience. Items were received intact and within a reasonable time.

Date of experience: January 9, 2025
Kansas
1 review
0 helpful votes
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Fine………………………………………………………………………………………………………………………..

Date of experience: January 9, 2025
Louisiana
1 review
0 helpful votes
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Loved the quality and items received
January 19, 2025

Loved the quality and items received. Can't wait to order more.

Date of experience: January 9, 2025
Utah
1 review
0 helpful votes
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I made an order around the time I moved and I was dealing with the issue of changing addresses, I had no choice but to use PayPal for an order of shelves that I needed for my new place, but I did not realize that I did not update my address on my PayPal account, even though I updated the address on my VampireFreaks account. I would recommend verifying the correct address if there are two or more addresses on a customer's account.

Date of experience: January 9, 2025
Florida
1 review
0 helpful votes
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I'll be back
January 19, 2025

I'll be back. It was a present for Christmas and my girlfriend loved it.

Date of experience: January 9, 2025
New York
1 review
0 helpful votes
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I actually received my wallet a couple weeks ago, and I am extremely satisfied with the wallet that I received. It is exactly what I wanted and I absolutely love it 🦇

Date of experience: January 8, 2025