Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,108
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Victor A.
Unfollow Victor A.
Share Review
Report Review

Love the gear fast shipping and I'll probably order something every month this year

Date of experience: January 16, 2025
Illinois
1 review
0 helpful votes
Follow Bruce U.
Unfollow Bruce U.
Share Review
Report Review

Products were great
January 27, 2025

Products were great. They fit nicely as well. Received in time for Christmas.

Date of experience: January 16, 2025
Utah
1 review
0 helpful votes
Follow Chelsea S.
Unfollow Chelsea S.
Share Review
Report Review

Things were fine with our delivery and it even came a few days early.

Date of experience: January 16, 2025
Illinois
1 review
0 helpful votes
Follow Victoria P.
Unfollow Victoria P.
Share Review
Report Review

Bought a couple shirts and a hoodie for my son for Christmas. The quality and durability of these items is great! He was thrilled when he opened his gifts.

Date of experience: January 16, 2025
Michigan
1 review
0 helpful votes
Follow Tyler D.
Unfollow Tyler D.
Share Review
Report Review

Awesome
January 27, 2025

Awesome. Got my sweater right before the christmas party. Amazing service and quality.

Date of experience: January 16, 2025
Maryland
1 review
0 helpful votes
Follow Tristen W.
Unfollow Tristen W.
Share Review
Report Review

Quick and easy with no issues
January 26, 2025

Quick and easy with no issues. I enjoy my products and will be buying again :)

Date of experience: January 16, 2025
New York
1 review
0 helpful votes
Follow Matthew Q.
Unfollow Matthew Q.
Share Review
Report Review

Very good experience with your company. My daughter loves her pants from you.

Date of experience: December 25, 2024
Florida
1 review
0 helpful votes
Follow Angelique M.
Unfollow Angelique M.
Share Review
Report Review

The website is easy to navigate
January 26, 2025

The website is easy to navigate. There's a great selection of items. Most items are fairly priced. I'll definitely be shopping here again.

Date of experience: December 20, 2024
Brazil
1 review
0 helpful votes
Follow JANAINA H.
Unfollow JANAINA H.
Share Review
Report Review

Fui muito bem atendida, a equipe se demonstrou prestativa e compreensiva mesmo eu morando fora dos Estados Unidos tive todo o suporte

Date of experience: January 16, 2025
Washington
1 review
0 helpful votes
Follow Apocalyptic Hippie W.
Unfollow Apocalyptic Hippie W.
Share Review
Report Review

This was my first time ordering from the website, and I must say, I was NOT disappointed. Customer service was amazing, even when I was the one that messed up at check out. My order arrived fairly quickly too and the quality of the packaging was perfect.
I'll definitely make another purchase in the future!

Date of experience: January 16, 2025
Texas
1 review
0 helpful votes
Follow Melanie N.
Unfollow Melanie N.
Share Review
Report Review

The item was just as described
January 26, 2025

The item was just as described. It was a Christmas gift for my niece who loved it

Date of experience: January 16, 2025
Illinois
1 review
0 helpful votes
Follow Jamie N.
Unfollow Jamie N.
Share Review
Report Review

The delivery time was a little lengthy, but the product was worth the wait

Date of experience: January 15, 2025
California
1 review
0 helpful votes
Follow Casey R.
Unfollow Casey R.
Share Review
Report Review

Shipping was longer than expected and delayed. Actual items were good.

Date of experience: January 15, 2025
Ohio
1 review
0 helpful votes
Follow Joseph N.
Unfollow Joseph N.
Share Review
Report Review

My favorite shoes of all time, amazing condition, material and super rad. Thank you so much everyone at VampireFreaks! Your my new favorite store hands down <3

Loading...
Date of experience: January 15, 2025
California
1 review
0 helpful votes
Follow Sarah C.
Unfollow Sarah C.
Share Review
Report Review

Loved the dress, dress came in on time and in perfect condition!

Date of experience: January 15, 2025
Montana
1 review
0 helpful votes
Follow Sharon D.
Unfollow Sharon D.
Share Review
Report Review

Very easy, great choices!
January 25, 2025

Very easy, great choices! Ordered gifts for Christmas & they arrived right on time!

Date of experience: January 15, 2025
New York
1 review
0 helpful votes
Follow Rachel C.
Unfollow Rachel C.
Share Review
Report Review

Shipment arrived in a timely manner during the holiday rush.

Date of experience: January 15, 2025
Idaho
2 reviews
0 helpful votes
Follow Dani E.
Unfollow Dani E.
Share Review
Report Review

I love this site, everything i have gotten so far has...
January 25, 2025
Updated review

I love this site, everything i have gotten so far has been perfect. Always great quality and i get tons of compliments.

Date of experience: January 15, 2025

I love this site, its my favorite to shop on
January 3, 2024
Previous review

I love this site, its my favorite to shop on. I own tons of stuff already from them like chokers, dresses, skirts, and my favorite their tripp pants. Everything is such great quality and fits baggy like i like Thank you Vampire Freaks! You guys make my lil goth heart happy

Date of experience: January 2, 2024
Colorado
1 review
0 helpful votes
Follow Lee O.
Unfollow Lee O.
Share Review
Report Review

It was perfect exactly what I ordered and pretty decent shipping

Date of experience: January 15, 2025
New Jersey
1 review
0 helpful votes
Follow Heather B.
Unfollow Heather B.
Share Review
Report Review

Products I've ordered so far are good quality and fit great. Fast shipping

Date of experience: January 15, 2025