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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Love this journal! Perfect for what I needed it for. Great design, well-made materials.
Was looking for a gift for my wife. Found it here. She loves it. Thank you.
As expected for delivery………………………………………………………………………..
My experience with vampire Freaks was amazing. I wear my shoes everyday and I absolutely love my dresses. Thank you!
I love the designs and quality of the clothes and the bag is super cute!
The ordering was super easy and the tank top looks freaking awesome! I absolutely love it!
Arrived on time and intact. My husband was super happy with his gift.
Fast as hell shipping and the item arrived as described. My gf was very happy with the "Merry Krampus" sweater. 🤘
My package came earlier than expected and the packaging came sealed and intact. Would definitely order from this company again. I ordered the rib cage glow in the dark wallet.
It was great I love them and will order again! 🧛🧛🧛🧛🧛🧛🦹
Can't complain. Great pricing and reasonable shipping without the insane guilt of feeding into mega corporations. Good source for name brands and in-house products are decently made and have gorgeous designs
It was pretty cool man the package came in the mail and everything
It was easy and I got the exact item my wife wanted. You guys are awesome. Keep it up!
The hello kitty sweat jacket was just awesome and my friend loved it!
Ordering was quick and easy. Items delivered quickly even over the holiday week. Have made multiple purchases since!
I'm rather late to typing this, but the boots are incredible! Surprisingly comfortable despite being platforms, and the quality is incomparable. I highly recommend.
I've purchased the product, it had arrived, and I can wear them.
I bought a purse for my friend and she loved it. It was honestly higher quality than I expected for the price. Awesome job 🤟🏻
Love the products and the prices! Materials are great and prices are too!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!

