Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey stargrey stargrey stargrey stargrey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,112
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
Follow Baylor P.
Unfollow Baylor P.
Share Review
Report Review

Very pleasant and professional experience. Will definitely continue to support them.

Date of experience: January 25, 2025
Pennsylvania
1 review
0 helpful votes
Follow Kendall R.
Unfollow Kendall R.
Share Review
Report Review

Everything I ordered came and was of high quality. There's always good deals on the website and they handle items eith care. I love the umbrellas, plushies, and clothes

Date of experience: January 3, 2025
Texas
1 review
0 helpful votes
Follow Roberto O.
Unfollow Roberto O.
Share Review
Report Review

Fast delivery got there on time, will definitely be shopping here again.

Date of experience: January 25, 2025
Indiana
1 review
0 helpful votes
Follow Sky K.
Unfollow Sky K.
Share Review
Report Review

I sent this to a friend and he loved everything he wears the sweaters to school and loved the plush

Date of experience: January 25, 2025
Georgia
1 review
0 helpful votes
Follow Dyzan U.
Unfollow Dyzan U.
Share Review
Report Review

I love the boots they are awesome and I am planning...
February 4, 2025
Updated review

I love the boots they are awesome and I am planning on ordering more from Vampire Freaks

Date of experience: January 25, 2025

The shirts were awesome and I plan to order more things...
December 16, 2024
Previous review

The shirts were awesome and I plan to order more things from vampire freaks :)

Date of experience: December 5, 2024
Ohio
1 review
0 helpful votes
Follow Carmen K.
Unfollow Carmen K.
Share Review
Report Review

Great!
February 4, 2025

Great! Shipping was kinda slow but it was the holidays so I'm not surprised. Quality and size are really good though!

Date of experience: January 25, 2025
California
1 review
0 helpful votes
Follow Andres M.
Unfollow Andres M.
Share Review
Report Review

Very cool item exactly the one I wanted thanks they the coolest design of all kind of dark ages

Date of experience: January 25, 2025
Connecticut
1 review
0 helpful votes
Follow Rebecca H.
Unfollow Rebecca H.
Share Review
Report Review

This website is awesome
February 4, 2025

This website is awesome. Perfect for getting gifts for yourself and your loved ones.

Date of experience: January 25, 2025
Florida
1 review
0 helpful votes
Follow Krista N.
Unfollow Krista N.
Share Review
Report Review

Product well made a n d exactly as shown. Super fast shipping.

Date of experience: January 25, 2025
California
1 review
0 helpful votes
Follow Kayley K.
Unfollow Kayley K.
Share Review
Report Review

They were so beautiful and true to size. I love them!

Date of experience: January 25, 2025
New York
1 review
0 helpful votes
Follow Steven D.
Unfollow Steven D.
Share Review
Report Review

Thr websites layout of products was massive and so many things interested me. Ordering was even easier and I recommend new shoppers to make an account with VF as it will it will only be easier next time. The quality and physicality of the item exceeded my expectations as well.

Date of experience: December 23, 2024
Australia
1 review
0 helpful votes
Follow Sienna M.
Unfollow Sienna M.
Share Review
Report Review

Came quick with exactly what I ordered in good condition, secure packaging and even some extra little goodies

Date of experience: January 25, 2025
Massachusetts
1 review
0 helpful votes
Follow Sam J.
Unfollow Sam J.
Share Review
Report Review

I absolutely love everything on this site, and everything I've gotten so far is great quality. <3

Date of experience: January 24, 2025
Puerto Rico
1 review
0 helpful votes
Follow sarah W.
Unfollow sarah W.
Share Review
Report Review

Shipping could have been a bit faster but overall smooth process

Date of experience: January 24, 2025
California
1 review
0 helpful votes
Follow eduardo M.
Unfollow eduardo M.
Share Review
Report Review

It was great you guys have everything I ever need in one place

Date of experience: January 24, 2025
Mexico
1 review
0 helpful votes
Follow Hugo A.
Unfollow Hugo A.
Share Review
Report Review

First time ordering from vampirefreaks and it was a great experience overall. Fast and simple

Date of experience: January 24, 2025
Louisiana
1 review
0 helpful votes
Follow Joshua Z.
Unfollow Joshua Z.
Share Review
Report Review

Great would buy again
February 4, 2025

Great would buy again. Shipping was slow but Great products

Date of experience: January 24, 2025
Colorado
1 review
0 helpful votes
Follow Crystal H.
Unfollow Crystal H.
Share Review
Report Review

I purchased a hoodie and some hair clips, and received a free kick $#*! t shirt. Though I did order it a bit too big. The hoodie is perfect! And the bat clips are adorably spooky. Everything arrived promptly and in awesome condition.

Date of experience: January 24, 2025
California
3 reviews
0 helpful votes
Follow Lynne S.
Unfollow Lynne S.
Share Review
Report Review

Very cute and well-made
February 3, 2025

Very cute and well-made. These just popped up on facebook and I love them.

Date of experience: January 24, 2025
New Jersey
1 review
0 helpful votes
Follow Nadine Y.
Unfollow Nadine Y.
Share Review
Report Review

Product selection is awesome
February 3, 2025

Product selection is awesome. Easy ordering and timely delivery!

Date of experience: January 24, 2025