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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,125
value
285
shipping
286
quality
4,767
This company responds to reviews on average within 72 days

Instant Feedback

11,047 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Package arrived quick!
February 20, 2025

Package arrived quick! Ordering was easy. Love the selection! Tights are cute!

Date of experience: February 9, 2025
Oregon
1 review
0 helpful votes
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Very cute umbrella
February 19, 2025

Very cute umbrella. Prompt delivery. Will probably shop again.

Date of experience: February 9, 2025
New York
2 reviews
0 helpful votes
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The clothing is top notch
February 19, 2025

The clothing is top notch. I am very happy with the whole shopping experience with you.

Date of experience: February 9, 2025
Illinois
1 review
0 helpful votes
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VF has always been great and i love all the stuff i buy from them.

Date of experience: February 9, 2025
Rhode Island
1 review
0 helpful votes
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The delivery guy slammed my package on the front step, luckily I didn't have breakable items, but everything else was great.

Date of experience: February 9, 2025
Florida
1 review
0 helpful votes
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It was great
February 19, 2025

It was great. I received the package in a timely manner. And all contents were secure and safe.

Date of experience: February 9, 2025
Florida
2 reviews
0 helpful votes
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Loved my items. Wish price points were a little lower however I understand in today's economy that's probably not possible. Will be ordering again as I have my eyes on things! Great quality hoodie and umbrella.

Date of experience: February 9, 2025
Texas
1 review
0 helpful votes
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Amazing gift and got here fast!
February 19, 2025

Amazing gift and got here fast! It's a pretty good size as well

Date of experience: February 9, 2025
Minnesota
1 review
0 helpful votes
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Delivery was prompt and quality is fantastic! Thank you very much!

Date of experience: February 8, 2025
Australia
1 review
0 helpful votes
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An ethical, positive, customer focused and very communicative online store, I highly recommend them!

Date of experience: February 8, 2025
Oklahoma
1 review
0 helpful votes
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I love that when my tracking hadn't moved for several days the company actually reached out to me to notify me that they were also keeping tabs on this.

Date of experience: February 8, 2025
Georgia
1 review
0 helpful votes
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Date of experience: February 8, 2025
Oregon
1 review
0 helpful votes
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Arrived quickly and products came perfect, thank you so much!

Date of experience: February 8, 2025
Ohio
1 review
0 helpful votes
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Pretty easy to navigate and the process is easy, they have a range of clothes and you're guaranteed to find something you'd want!

Date of experience: February 8, 2025
Wisconsin
1 review
0 helpful votes
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I love the necklace that I bought!
February 18, 2025

I love the necklace that I bought! The lace is so soft! Most lace makes me itch, but this one is so comfortable. And it's BIG, so it's quite the statement piece. Perfect for turning a plain shirt into something gorgeous.

Date of experience: February 8, 2025
California
1 review
0 helpful votes
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The pants are awesome, but the shirt is cut a little oddly… there's a bit of extra material at the back… I'll put it i. The drier next time and see if that helps.

Date of experience: February 8, 2025
Oregon
1 review
0 helpful votes
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It was online and easy
February 18, 2025

It was online and easy. Took a while for my stuff to get here, but it is good. I miss the vampirefreaks social media

Date of experience: January 9, 2025
Kentucky
1 review
0 helpful votes
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Shipping was fast, product is amazing quality, very happy :D

Date of experience: February 8, 2025
Texas
1 review
0 helpful votes
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The bag I ordered is amazing
February 18, 2025

The bag I ordered is amazing. Great quality and fast shipping.

Date of experience: February 8, 2025
Oklahoma
1 review
0 helpful votes
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Love the products offered!
February 18, 2025

Love the products offered! Will continue to order from your shop. Thank you!

Date of experience: February 7, 2025