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VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
















The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
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Fast shipping and great quality. The jacket I ordered is beautiful! The coat was warm and very well made. I literally received compliments for everyone.
Items arrived in a timely manner, needed to return one item as it was too large. Navigating the return was easy and communication back from the company was great.
The hoodie mystery bag was great. I am always wary of blind buys, but the price made me go for it. Everything in this collection was my style. Great hoodie, both t-shirts were cool (one of which I hadn't even seen on the site), the bag was awesome, and the little extras were fun. I also ordered an additional sweatshirt and it is excellent. Got the splitzokitty for free and my daughter loves it!
VampireFreaks website is clean and easy to navigate, there is a wide variety of items to choose from. Setting up an account is quick and easy. The entire shopping experience was enjoyable, everything shipped quickly with a tracking number and email updates.
The items I purchased were exactly what I needed and they came just in time for Halloween. The skelekitty purse I got is purrfect and super soft. Thank you so much
Fast shipping, items were professionally packaged with care! Site was easy to navigate. Prices were excellent! Overall an amazing experience. I would definitely buy from again!
I ordered the cat skeleton purse for my daughters birthday.
Shipping times were accurate got it in about a week. The product was so cute!
My experience with this particular order was just fine. I didn't get the notice. Couldn't see the shipping, but it did arrive. Everything was in perfect condition. Nothing was wrong with the order. It just was a little bit later. I think then it was supposed to be not a big deal, has not stopped me from ordering again. :)
Great style of clothing, super comfortable and a little bit for everyone, shipping was quick and Vampire Freaks kept me updated on the package and contacted to after delivery, great company for those of us with good taste, wearing said item as I type.
I loved my first ordering experience, it was easy, well packaged and fast! I look forward to making more orders in the future. On top of everything I received so many compliments on the hoody i got from the mystery hoody bundle!
Great quality item and really fast turn around time for shipping. I've paid for priority packing before and usually it doesn't pan out to be much faster. This service was great and quick! (Although next time I'll try to get my act together and get my outfit earlier than a week before the party.)
I originally ordered the incorrect size for the clothing I purchased however I was able to send everything back for a full exchange and I was able to get the correct size sent to my home within a week. Special shoutout to Darlene who allowed me to get a full exchange despite some of the items missing their tag, I greatly appreciate the consideration.
I waited a year for the return of the harlock skull gray striped sweater, and it was worth it.
Warm, cozy and perfect for our outdoor Halloween event in the chilly NH evening. The colors are perfect, not overwhelming they mix together well. I look forward to wearing it while handling out candy and for other times when I want to stay warm while looking good.
Very awesome website and love the jewelry I ordered. Shipping was fast and packaged well! Definitely will order again in the future.
It was good. Gets annoying sometimes because my size (medium) is often out of stock but I understand this is a smaller business.
The products I ordered were of great quality and exactly what I wanted. I'm so happy with the fast shipping and how well they communicated each step of the shipping process with me. I've been a customer of Vampire Freaks for a while and will continue to be.
The gloves are very nice and comfy, good at keeping my arms warm while also being nice to look at. Website was easy to navigate and the wait wasnt too long happily
Pants are a bit long but theyre perfect! I haven't worn tripp in 15 years so I was excited when they came. Love the umbrella too.
The costume looked awesome and the material was good quality
Incredibly smooth! Webpage was easy to navigate and the search function was exceptional. I have no complaints at all regarding my experience
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!
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