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ValueMyStuff Reviews Summary
The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
This summary is generated by AI, based on text from customer reviews
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Thank you for your feedback Don. It was our pleasure to be of service to you.
The VMS Team
Very straight forward process, received appraisal in the time frame specified, very professional
Thank you for your positive feedback Michele. We pride ourselves on the professionalism of our service.
The VMS Team
Nothing good or bad to say about your company.
And so on and so on …
I will definitely use this service again. Prompt and communicated well.
Thank you for your kind feedback Brian. We very much look forward to being of service to you again soon.
The VMS Team
The online forms to fill out for an evaluation were straightforward and easy to complete, along with uploading photos. I was hoping to receive back a little more detail and history on the piece, since there were still labels with ID numbers and Inspection Plant numbers attached. For example what year it was made, and where. Or a weblink to go to for more information on Drexel Furniture.
Thank you for your positive feedback Barbara. We have contacted the specialist and asked if he is able to share any further insight into your furniture. We will be in touch again via email as soon as we have heard from him.
The VMS Team
I knew you from previous occasions and as usual I have been very satisfied with your evaluation.
Jorge Martinez
Thank you for your positive feedback and repeat custom Jorge. It is our pleasure to be of such satisfactory service to you.
The VMS Team
This site is fast and efficient in valuing things, though I believe the valuation of the item they assessed may be low and I will get a second opinion before I sell.
Thank you for your positive review Patricia.
We have provided auction estimates, which will always be lower than private sales values, but can of course be far exceeded during the right time, on the right day.
If selling privately, please use the insurance value we have provided as a guideline.
The VMS Team
Great user interface and speedy assessment. I will use again in the near future.
Thank you for your positive feedback Lawrence. Our small team works hard to make our service as user friendly as possible. Your positive comments will be passed to them with much appreciation.
The VMS Team
Prompt order processing and excellent customer service.
Thank you for your positive feedback Mehrdad. It is our pleasure to be of service to you. We hope to have the pleasure again soon.
The VMS Team
Very satisfied! The customer service was great. They were very responsive. And they didn't charge me since the item I was appraising was not worth anything!
Thank you for your kind comments Tessie.
We were sorry not to be able to bring you better news on value on this occasion. We hope to be able to bring you better news next time.
The VMS Team
I was able to get the value of my item and complete appraisal, as stated, in 48 hours. I had no clue what the value was and the information gained from the appraisal was very helpful!
The website is very user friendly. The response was very timely and complete.
The valuations always come back very quickly. Details given always useful and it's always helpful to have a rough idea of price before you go to auction
Thank you for your positive feedback Rachel. We are always pleased to be able to be of service to our clients who are either buying or selling items at auction or privately.
Our clients can rely on our honesty, integrity and impartiality.
The VMS Team
Good info - everything I needed to know. I highly recommend this site.
Fun and easy to use… I appreciate the detailed report and additional information provided.
Thank you for your positive feedback Tony. We always wish for our clients to have fun when engaging with our service, so are delighted you found it to be so.
The VMS Team
Thank you for your constructive feedback Mary. We are working on improving this function on our site, your feedback is invaluable to that process.
The VMS Team
Review provided promptly and suggestions for places that may be able to help sell the coat
Thank you for your kind feedback Jane. We pride ourselves on meeting all of our client's requirements.
The VMS Team
They did a satisfactory job in a quick amount of time. Worth the cost.
Thank you for your positive feedback Charles. We aim always to exceed all of our client's expectations.
The VMS Team
From the business
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: [email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Vielen Dank für Ihr Feedback, Petra.
Wir können Gutachten in deutscher Sprache erstellen. Wir verfügen über einen hervorragenden deutschsprachigen Generalisten, der seine Berichte auf Deutsch verfasst. Wir sind auch in der Lage, den Bericht vor dem Versand an Sie zu übersetzen, wenn es sich bei Ihrem Artikel um einen spezielleren Fachbereich handelt, beispielsweise um Schmuck.
Sie haben Ihre Anfrage auf Englisch eingereicht, weshalb wir den Bericht auf Englisch erstellt haben. Wenn Sie möchten, dass wir es ins Deutsche übersetzen und Ihnen erneut zusenden, kontaktieren Sie uns bitte unter [email protected]
Wir bleiben für Sie da.
Das VMS-Team