ValoreBooksReviews 1,578

I've never had this many issues with a checkout form in my life. First it wouldn't let me enter info for city, zip code, and state. So I just put those in address line 1 figuring eh they'll figure it out. Well duh, can't do that, "please enter city, zip code, and state" well, the boxes are grayed out and I can't enter anything in them, soooo no.

Figured out you have to right click reload the page (refresh didn't work) over and over and over and over again until finally it lets you fill in those boxes. Sweet, now we're getting somewhere.

Wrong again, now I need to enter and confirm my email address even though I already did that, I can see my email address freshly typed on both lines. Here we are back to square one, reload, reload, reload, reload, slowly type and click with military precision, everything looks good, nothing telling me I'm missing info, and now the "place order" button decides it is no longer a link, it's just a picture. It doesn't do anything. Am I on a fake site? Is my credit card information going straight to some stranger in china?

About 25 minutes later the stars aligned and I finally got the order placed by just reloading and trying again over and over until everything worked. You're lucky I'm broke and have no choice but to buy cheap books on this garbage site.

I found the best deals between Chegg and Amazon here on Valorebooks, and I'm grateful for the reasonable prices. The only problem I had was during checkout. While typing in my first address line, I didn't know that I NEEDED to make a selection from the drop-down menu of verified addresses that appears. I contacted tech support, and I did get a reply from the support staff the following morning, they had had the tech team look into it. In this meantime a couple of books in my cart had been bought, as I had worried. I proceeded to solve the problem for myself, and placed the order. I think a prompt on the screen that reads "You must select an address from the drop-down menu" would be a good improvement to help people complete their orders.

I have used ValoreBooks before and had good luck. This time around, they cancelled 2 of the 5 books my daughter needed. NOT ONE TIME, but TWICE. The worst part about this is that they didn't even notify me that the books were being cancelled. I happened to go onto the website to see what the shipping status was so I could let my daughter know when to expect the books. Here I see it said 'cancelled' and $0.00 charged. Don't promise books if you can't deliver.

I decided to buy a book from you guys, but once I reached the checkout page, the text boxes for "City", "Zip Code", and "State" were all disabled from the start without any explanation whatsoever. I tried filling out all the other boxes with the correct information and nothing changed. I tried continuing, but you had the gall to tell me that the fields you wouldn't let me fill out were required to move on. After trying everything I could think of, I went into inspect element and manually removed the disabled="disabled" attribute from each of the boxes, filled them in and was successful in placing my order. I don't know why the hell I was made to do such a thing and frankly I don't care anymore. I won't be using this site again.