uShip

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3.2
Reviews 345

Texas
1 review
0 helpful votes
Follow Oleksii B.
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Ive ordered shipping through this company at the first time. Truck came almost in time. Driver was gentle. Delivery was quick and with care. Thank you! For heavy stuff this service much better than UPS.

Date of experience: November 14, 2023
Brittney H. — uShip Rep
over a year ago

Thank you for your review and for choosing uShip. We're delighted to have met your expectations, and we look forward to the opportunity to work with you again.

Mississippi
1 review
0 helpful votes
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Arrived safe just as planned
November 14, 2023

Excellent experience having an antique late 1800's item shipped. It was done professionally and arrived safe and sound as expected. It was difficult finding someone that would ship this item 1200 miles, but Uship.com came through with reputable shipper.

Date of experience: November 14, 2023
Brittney H. — uShip Rep
over a year ago

Thank you for your feedback! We're happy to know that you had a great experience with uShip. We look forward to working with you again in the future.

North Carolina
1 review
0 helpful votes
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Happy with service overall
November 14, 2023

I needed to ship a mattress to a family member 700+ miles away. A friend recommended Uship and this was my first experience with them. I found a someone interested in transporting it pretty quickly, but that shipper ended up being a bit flaky and quit communicating with me. So, I did lose about a week's time there. I cancelled the shipment and then reposted. I increased the price a bit because I wanted to get it there by a certain date. The second shipper was great. No nonsense, arrived when he said he would. Mattress made it to destination within a few days. It's not as easy as dropping a box off at UPS, but for odd items I would definitely use Uship again. I would just recommend that if you have a time constraint, get your shipment posted weeks in advance of when you need it there.

Date of experience: November 14, 2023
Brittney H. — uShip Rep
over a year ago

Hi Jody,

Thank you for taking the time to leave us a review. We're sorry there was a lack of communication from the first carrier you connected with, but are happy to see you found the right match on your second try. We’re happy you are satisfied with your overall experience and look forward to working with you again in the future.

North Carolina
1 review
0 helpful votes
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Got my freight their expensive and safely
November 14, 2023

I sold a lexus SC 300 bumper and hood on eBay and under bid the shipping cost to JB Hunt $289 estimate. But to ship in reality would cost $650 -$700. U Ship helped me work with my customer and get the load ship for a total of only $440 everything included. JB Hunt didn't even call me back. Thanks uShip

Date of experience: November 14, 2023
Brittney H. — uShip Rep
over a year ago

Hi Steve,

Thank you for your review and for choosing uShip. We're delighted to have met your expectations, and we look forward to the opportunity to work with you again.

California
1 review
0 helpful votes
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Excellent move
November 14, 2023

Pick up was prompt and on time with no problems, delivery end was fine but one day later than expected which was no problem. Very satisfied!

Date of experience: November 13, 2023
Brittney H. — uShip Rep
over a year ago

Hi Ed,

Thank you so much for your review! We appreciate your kind words and feedback. We look forward to working with you again in the future.

Missouri
1 review
0 helpful votes
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Great service
November 11, 2023

Very good experience, they followed thru nicely. I matched with a reputable shipper and got my fifth wheel home safely.

Date of experience: November 9, 2023
Brittney H. — uShip Rep
over a year ago

Thank you for your feedback! We're happy to know that you had a great experience with uShip. We look forward to working with you again in the future.

Idaho
1 review
0 helpful votes
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Outstanding!
November 8, 2023

Tom was on time and helped me to get my fifth wheel ready for the road. He was courteous, dependable and happy to be of assistance. I'd use him again in a heartbeat.

Date of experience: November 6, 2023
Brittney H. — uShip Rep
over a year ago

Hi Carolyn,

Thank you for your review and for choosing uShip. We're delighted to have met your expectations, and we look forward to the opportunity to work with you again.

Colorado
1 review
1 helpful vote
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Horrible Customer Experience
November 4, 2023

My car was supposed to arrive on 10/22…did not arrive until 8 days later no updates I had to call for the. Then when I asked for a credit for the inconvenience of me having to keep a rental an extra 8 days they told me their delivery dates are not guaranteed. No apology no updates why am I the one reaching out when you don't arrive on time. I would not recommend because they don't take care of their customers.

Date of experience: November 4, 2023
Brittney H. — uShip Rep
over a year ago

Hi Marshall,

Thank you for taking the time to share your feedback with us regarding your recent experience. We value all feedback, both positive and negative, as it helps us identify areas for improvement and deliver better service.

We apologize for the lack of communication from the carrier you matched with. Though uShip is a neutral third party that gives consumers the ability to connect with independent carriers, we do our best to assist when situations like this arise. We understand how frustrating and inconvenient this must have been for you, and we sincerely apologize.

If you have any further concerns or would like to discuss your experience in more detail, please contact us at (800) 698-7447 or [email protected].

Thank you again for bringing this to our attention.

Texas
1 review
0 helpful votes
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Excellent service!
November 4, 2023

Excellent service, affordable, on time and delivered with care! Communicated with me through the whole process.

Date of experience: November 2, 2023
Texas
1 review
0 helpful votes
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Scratches on wood items and dent on fridge.
November 4, 2023

Most of the wood items had scratches and fridge has dent. One of the side master bedroom side table has broken. Not properly packed.

Date of experience: November 2, 2023
Brittney H. — uShip Rep
over a year ago

Thank you for your feedback. We're very sorry to hear you were unsatisfied with the carrier you matched with. Though uShip is a neutral third party that gives consumers the ability to connect with independent carriers, we do our best to assist when situations like this arise. If you would like to discuss this further, please contact uShip support by calling (800) 698-7447 or emailing [email protected].

Thank you again for bringing this to our attention. Being made aware of situations like yours is essential to maintaining and improving the uShip marketplace.

Nevada
1 review
0 helpful votes
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While not exactly on time (not surprising for a 1,600 mile trip!), my driver was very responsive to all my inquiries. As he had a challenge, or two, along the way, he communicated and was very pleasant. This was a high end sports car and he handled with care. Thank you!

Date of experience: October 26, 2023
Pennsylvania
2 reviews
0 helpful votes
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Excellent service
October 26, 2023

We used a shipper from Uship and our experience was excellent. We needed a family grandfather clock and some other items moved from California to Ohio.

Date of experience: October 26, 2023
California
1 review
0 helpful votes
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Boat shipped from New Jersey to Florida
October 26, 2023

Dean Long was my transporter, and he worked out very well. He fixed some bugs with the trailer before the trip and delivered on time and as promised. Good thing he has mechanical experience he was able to fix the tongue on the trailer. Otherwise, the whole thing would've been a wash. Great job.

Date of experience: October 24, 2023
California
1 review
0 helpful votes
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I can not stress enough that this is where the scammers are. Paid over $700 after fees for boxes and couch to be picked up. I got rid of the couch but had more boxes and the mover agreed, as the space for the small boxes would be much less than the couch. I should have known when he arrived to the wrong address, then said he was going to keep my payment because I wasn't there and he left. He took a picture of the wrong door, and when I pointed that out to him, which took a while of him yelling at me over text and not answering my calls, he arrived at the correct one. He picked up my belongings, and once his driver left, he began harassing me and my friend, for more money in order to deliver my stuff. He was trying to hold my stuff hostage for more money, until I got uShip involved to require updates on the location of my stuff. But once he got a hold of my belongings he harassed me every day to give him and additional $300. My stuff was also suppose to be in a covered truck but it was on a trailer with a tarp. I have yet to inspect it, as I've been out of town for work, but the boxes look crushed and I'm sure my stuff is all broken. I should have thrown everything away instead of use uShip. I'll be filing a claim with my credit card, as well as a complaint against the BBB to report David Maia for his unprofessional and false ad of services. Do not use this site, do not use that carrier. Beware. Attached are picks of the trailer and not covered truck as paid for. This site doesn't allow regular pics formatted but I have pics to post on any site I can and will.

Date of experience: October 17, 2023
Brittney H. — uShip Rep
over a year ago

Hi Chrisleigh,

We are sorry to hear about your experience and understand the frustration it has caused you. Though uShip is a neutral third party that connects consumers with independent carriers, we always try to assist when issues arise.

We can see that you have already been in touch with our support team. However, if you require further assistance or have any additional inquiries, please do not hesitate to contact us at (800) 698-7447 or [email protected].

Thank you for taking the time to share your feedback with us about your recent experience. All feedback is valuable to us, whether it is positive or negative, as it helps us identify areas for improvement and deliver better service. Being made aware of situations like yours is crucial in maintaining and improving the safety of the uShip marketplace. Thank you again for bringing this to our attention.

Michigan
1 review
0 helpful votes
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Very satisfied customer
October 17, 2023

This was my very first time using uShip and I would say at first I was very skeptical. When I placed my bid I really was not sure of what I was doing. However when I received the offer from All seasons and just based on his initial response I just felt that they were the right company to go with. From my first interaction with them they were just excellent. Very friendly and proffesional. Very, Helpful answered any questions They went above and beyond to assist me. I would highly recommend them

Date of experience: October 16, 2023
Texas
1 review
2 helpful votes
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Best Service Possible
October 17, 2023

Mark Mauricio moved a chair and ottoman from Jackson, MS to Dallas, TX and it could not have gone better. Best price available and his service was outstanding. Delivery was done within 24 hours of contact (this is due to schedules matching) but he delivered my furniture in perfect condition right on time. VERY pleased and would use again in a second.

Date of experience: October 15, 2023
Ohio
1 review
0 helpful votes
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Creat experience, would use again
October 15, 2023

I received lots of quotes form shippers, great communication on pick up, great price, and quick pick and delivery.

Date of experience: October 15, 2023
North Carolina
2 reviews
1 helpful vote
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Great experience
October 11, 2023

I needed to move some plants from MA to NC. RoyalShippingNC did a great job, excellent communication, timely pickup and delivery. Couldn't be happier!

Date of experience: October 11, 2023
California
1 review
2 helpful votes
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Very quick, easy, and a good price.
October 11, 2023

First time UShip user, but have used a variety of privately contracted shippers in the past. It was extremely easy, I had my shipment quickly, and it was at a better price than I'm accustomed to with the commercial jobbers. This individual carrier was quick, responsive, and helpful. This is my new go to for shipping.

Date of experience: October 10, 2023
Florida
1 review
0 helpful votes
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Good Customer Service and Delivery
October 11, 2023

We chose Stantiate based on the reviews that were left. They were very prompt on their pick up of our couch and chair to be shipped halfway across the country. They were also good at communicating with us during the drive. Unfortunately there was some sort of trouble with the vehicle which delayed the delivery by almost a week. That is the only reason I gave 4 stars instead of 5. I would definitely use Stantiate again.

Date of experience: October 10, 2023

From the business

Business History

  • 512-265-6161
  • Austin, Texas, United States
  • Founded in 2003