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UShip provides independent drivers to bud on jobs. I started w/driver below 3 rating, and his reply included what as a customer was an inappropriate response to my price/info of what was to be delivered. Then received a bud within my price range by a driver with a 5 rating and he deserves all of them. Tim was the utmost professional from start to finish. Thank you again, Tim for making my experience shipping personal furniture items such a positive experience. This driver is a true professional at his craft!
Put my add on there. Says need a winch to load. First two guys showed up with one that didn't work. Ended up not picking it up. Told me it would be 300 more at delivery. I said ok. They couldnt get the job done. Told me I had to give them 200 for trying. Or uship would charge me half of the shipping charges. I ended up giving them 150 through PayPal. Wire fraud if you ask me. They wouldn't cancel shipment with good feedback until I did. So second guy he just doesn't show at all. Gives some lame excuse. Says he would go back today. 4 days later. No show and want cancel the shipment. Used to be a good place to use but it sucks now.
Hi Mike,
Thank you for your feedback. We're very sorry to hear about your experience and understand your frustrations. Though uShip is a neutral third party that gives consumers the ability to connect with independent carriers, we do our best to assist when situations like this arise. If you haven't already contacted uShip support, please do so by calling (800) 698-7447 or emailing [email protected].
Thank you again for bringing this to our attention. Being made aware of situations like yours is essential to maintaining and improving the safety of the uShip marketplace.
New customer and I had a part needing shipped from Nebraska to Florida. Driver was responsive and communicated well. Delivered on time and as promised. All I would say is your service depends on the driver and you have some responsibility to accommodate the unpredictable nature of individualized shipping. Be flexible when at all possible and understand they are trying to book multiple loads and make a delivery schedule that is profitable for them. You will get better service in the end.
Hi Scott,
Thank you for your review and for choosing uShip. We're delighted to have met your expectations, and we look forward to the opportunity to work with you again.
This was my first time using uShip as I needed to get a few pieces of furniture transported from Arizona to California. I was pleasantly surprised at the excellent price. The mover was timely and communicated with me at every step. Would highly recommend uShip. In fact, I am going to use them again in Spring for moving the rest of my two-bedroom apartment.
Hi Jeff,
Thank you so much for your review! We appreciate your kind words and feedback. We look forward to working with you again in the future.
I would use again and recommend. We have a couple of small pieces of furniture and boxes to move from California to Ohio. I was a bit nervous about doing this, but it went very well. Communication with the shipper was good. The shipper had good reviews on uShip's site. This was much cheaper then a traditional moving company. Everything arrived safe and sound!
Hi Ma,
Thank you for the review! We're glad to hear you had a great experience and look forward to working with you again soon.
The uShip platform is easy to use and gives you many options to ship goods. This was my second shipment and I plan to use them for all my small load shipments.
Hi Darcy,
Thanks for taking the time to share your positive experience. We truly appreciate it and hope to work again with you in the future!
I love to do business with uship. They have the best subcontractors to deliver your belongings. I have been using it for the past 3 years.
Hi Isabel,
Thank you for your review! We’re happy you are satisfied with your experience. We look forward to working with you again in the future.
It took a while to get started with the process, but when i got fouled up a helpful phone assistant helped. The shipper delivered terrific service throughout the process. My small sailboat came on time and in excellent condition. I would use uShip again, anytime. You just have to evaluate the people who respond to your request.
Hi Dan,
Thank you for taking the time to give us a review! We value your business and look forward to working with you again in the near future.
Has a collectible motorcycle moved from Miami to Scottsdale. Seamless experience, delivered on time, great communication from transporter.
Hi Richard,
Thank you for the kind words! We're happy you were able to connect with a great carrier to ship your motorcycle. We look forward to working with you again in the future.
Everything went just fine, The driver was
Very careful with equipment, and communicated very well. Planning on using
Uship later next year moving some more equipment. ALL GOOD!
Hi Ted,
Thank you for your review and for choosing uShip. We're delighted to have met your expectations, and we look forward to the opportunity to work with you again.
I shipped a dresser from CT to CA. It was a reasonable price and the driver was very nice. I would definitely use them again.
Hi Andre,
Thank you for the review! We're glad to hear you had a great experience and look forward to working with you again soon.
Horrible customer service. Filled a claim for damages, no answer. Insurance on shipping is a sham and waste of money!
Hi Mason,
Thank you for bringing your concerns to our attention. We're sorry to hear about your experience with this shipment and that you didn't get a satisfactory resolution through the protection plan. If you would like to discuss this with a uShip member support specialist, we would be happy to address the situation with you. You can speak to a support representative by calling 800-698-7447 (M-F 9AM-5PM CST), or you can email our support team 24/7 at [email protected].
Once again, we apologize for the inconvenience.
I've used you ship many times over the years. It's always been convenient and easy. I've never had any trouble with them, and their drivers are always cordial and professional.
Hi Bill,
Thanks for taking the time to share your positive experience. We truly appreciate it and hope to work again with you in the future!
I recently had the pleasure of using this website to arrange shipping, and I must say it's been an incredibly user-friendly experience from start to finish.
Navigating the website was a breeze; the design is intuitive, and I found everything I needed with ease. What stood out the most was the simplicity of obtaining quotes and arranging shipping. The process was straightforward and streamlined, saving me valuable time and effort.
The quote system was quick and accurate, providing a transparent overview of the costs involved. I appreciated the clarity in pricing, which is often a pain point with other services. It's evident that the website prioritizes user convenience.
Arranging shipping was equally hassle-free. The platform guided me through each step, and I encountered no unexpected hurdles. The communication was prompt and efficient, ensuring I was well-informed throughout the entire process.
In an era where online transactions can sometimes be a headache, this website stands out as a beacon of user-centric design. If you're looking for a seamless experience from quote to shipment, I highly recommend giving this platform a try. It has certainly earned my trust, and I'll be returning for future shipping needs.
Hi Paul,
Thank you for your feedback! We're so happy to see that you had a great uShip experience. We look forward to working with you again in the future.
The best service I have used.
I am totally satisfied. It was very easy to use the app, upload pictures and also got one of the best drivers that handled all my items with care.
Hi Udoka,
Thank you for your review! We’re happy you are satisfied with your experience. We look forward to working with you again in the future.
I'm a first time user of uship and I am really glad I found them. I needed a travel trailer delivered to FL. From TX and I was calling independent companies and getting really high quotes. I found uship and listed it and was surprised at how many companies responded. My final bid that I accepted was more than half of what I was quoted calling companies on my own. I'm confused by the negative reviews, the customer is the one who selects the shipper they want to use and it's up to you to use your due diligence and check them out throughly before accepting their offer. I bypassed and declined a few that I didn't feel confident after reading their reviews. The lowest bid is not always the best shipper.
Hi Debbie,
Thank you for the review! We're glad to hear you had a great experience and look forward to working with you again soon.
I had a 5th wheel RV hauled from Ohio to Oklahoma and was wrecked and insurance was purchased but Uship still wouldn't cover it said it was the driver's job to cover it. Do NOT use these guys ever!
Hi Larry,
Thank you for your message and for providing this feedback. We're sorry to hear about your experience and that you haven't reached a satisfactory resolution with your protection plan. Please reach out at [email protected] or 800-698-7447 if you have any questions or concerns we can address.
I shipped my coach from NYC to New Hampshire, and done very well
Thank you to the carrier Joshua Chan
Hi Y.P.,
Thank you for your review and for choosing uShip. We're delighted to have met your expectations, and we look forward to the opportunity to work with you again.
I used uShip when I needed help with my move from Frisco, TX to Philadelphia, PA and promptly got connected with a moving company that was able to assist and charge a reasonable price. This is my first time moving out of state and uShip and the moving company made the process so easy and stress-fr I look forward to using uShip in the future and am so glad I was able to get my move taken care of within a day.
Hi Ashwin,
Thank you for your feedback! We're happy to know that you had a great experience with uShip. We look forward to working with you again in the future.
Working with the customer service team was pretty good, for the most part they kept us up to date. The first set if drivers spoke no English and didn't understand the seller
Hi Robert,
Thank you for taking the time to leave us a review. We're sorry you were unsatisfied with some of the carriers you interacted with. UShip gives consumers the ability to connect with, vet, and ultimately choose their own carrier by comparing multiple sources of information, such as customer reviews, feedback scores, carrier profiles, photos, and links to government sites. Though uShip is a neutral third party that gives consumers the ability to connect with independent carriers, we do our best to assist when issues arise.
We appreciate your feedback and look forward to working with you again in the future.
Hi Patty,
Thank you for the review! We're so glad to hear you had a great experience with the carrier you matched with on uShip. We look forward to working with you again in the future.