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US Global Tech Reviews Summary
US Global Tech has a rating of 3.9 stars from 2,816 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 2nd among Tech Support sites.
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Your technician and customer service person were very helpful and courteous. The technician I have worked with several times now and he always helps me and goes "above and beyond" consistently. It is a pleasure doing business with Global Tech because of the great customer service always provided by my technician today and previously!
Overall, service is good, but rates for cleaning up computers/laptops are high for senior citizens.
Excellent.
Global tech, tem doing wonderful work tanks
I am very satisfied with my results,took longer than I expected,but then I was unaware as to how messed up my computer really was. The Techs were polite and knowledgeable.very pleased thank you.
I had issues instilling McAfee after downloading an update for media flash player. While updating Flash Player I picked up a CTD(CyberTransmittedDisease) which totally jacked up my system. Tech support was able to remove all viruses and install my McAfee Software in a timely manner. With great professionalism. Eileen at Xtension 2017, was also supper awesome as she prevented me from getting swindled by another internet "Help" company. You know what they say if it don't feel right it probably isn't. After speaking with her and building that rapport I knew that she was the best way to go. I greatly appreciate the support and all the help your staff has provided me.
Thank you so much for your help. This will save me countless hours of wasting time. Trying to figure out what to do. D. lindsey
Getting pushed to the site from McAfee, didn't really know what to expect, but both techs were very knowledgable and fixed issue quickly.
Melanie was able to fix my issues in an extremely short time. This young lady is why your company beats Webroot, Geek Squad, And all the numerous malware programs and tech support teams I have I have tried! Your employees make your company! Without them and their expertise... you would not have me. I am a retired Marketing Manager of a Fortune 500 Company. I Know talent and value! Thanks for having the knowledge that good techs like Melanie will make me and others like me a life- long customer!
I called and wanted to have webroot off my computer. And after talking with Lilly she told me she could fix the many problems i had. My computer seems to be running great. Thank you for the great service. I would highly recommend you to everybody thank you
Was a very simple process and it worked out just fine.
Thank you Charlie. You did a great job.
Mark was great
Very good experience
The technicians were very efficient and patient in explaining the problem and what I needed to do to resolve it.
Thank you
My computer was sticking but it is run better, thanks
So far so good
Charlie was excellent. He walked me though the problems. He is extremely knowledgeable.
My technican, MARY is excellent. She excels in knowledge, step-by-step instructions and lots of patience. She stayed on the line and worked all the steps for me in a backup and restore. Since my knowledge is very limited on this subject, she completed all the steps necessary to do the backup and restore.
I am very grateful to Global Tech and MARY to her work with me. She went beyond what she had to. Global Tech is very fortunate to have her. I want to acknowledge MARY to her manager!
Kudos MARY!
From the business
Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members