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uSell

2.1

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uSell Reviews Summary

uSell is an online marketplace where customers can sell their used electronics, including phones, tablets, and laptops, for cash. The site offers free shipping and instant offers, with a 30-day price guarantee.

This summary is generated by AI, based on text from customer reviews

service
8
value
8
shipping
8
returns
6
quality
6

We monitor reviews for authenticity

California
1 review
3 helpful votes
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Caution: you will get ripped of by usell-they will send you a curious looking check-that will bounce. Your back WILL charge you a fee for that little gift. Then you will have to wait for another one that when you take it to the issuing bank- they will NOT honor it. (My bank eventually got it cashed, but not for almost a month). They will also tell you they will repay the bank fee-THEY WILL NOT. I have filed a complaint wilts postal inspectors, because they do this as a business practice.

Date of experience: June 22, 2018
New Jersey
1 review
0 helpful votes
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Honest!
March 23, 2018

I sold them an ipod I thought was 3rd generation but once they received it they realized it was 4th generation, notified me, and are now sending me more money than originally offered. Thankful for that and their honesty!

Date of experience: March 22, 2018
Kentucky
1 review
2 helpful votes
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Deceitful
June 15, 2017

I sent them in a phone in LG that was in Flawless condition didn't so much as have a scratch on it the phone was barely two months old they turned around email me and told me it was damaged and down the price on what they would give me big time to $3 from $40 in perfect condition when it left my home I am now waiting for the return of it and it better still be in perfect condition because that phone was not damaged when I mailed it

Date of experience: June 15, 2017
New York
3 reviews
15 helpful votes
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Usell is awefull!
June 22, 2015

This was a horrific experience, i was given a quote of about 100$ for my iphone i thought why not and decided to ship it to them, after almost 2 weeks i got the mailing packet finally and shipped it to them, no email no calls nothing for 2 weeks again, when i contact them myself they told me we sent u a check for 9$, i said what is 9$ i was quoted 100 and got the most vague excuse about the market going up and down and my phone has a scratch here or there basically saying total bs, i demanded my phone back and they said no read the terms and conditions which is longer then the declaration of independence right... people need to be aware of this scam and avoid usell unless you want to send them your valuable phone for free.

Date of experience: June 22, 2015
Oregon
6 reviews
17 helpful votes
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Worked for me
April 28, 2015

The site was really easy to use and select the correct options for me. Shipping was free and they paid the amount agreed upon. Took a few weeks, but it was completed. Got $81 for my iPhone, which isn't much in my opinion. But it was the easiest way to sell it for me.

Date of experience: April 28, 2015
Illinois
3 reviews
7 helpful votes
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This is a good website
December 1, 2014

This is a good website. I used them once before, but after checking around I was able to get better money for my items somewhere else. They are a comparison website so you are not selling to them so maybe that is why some people here have had problems using them, but if you consider what they do, they do it well.

Date of experience: December 1, 2014
California
1 review
2 helpful votes
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U sell buys back your old cell phones while giving you top dollar for a used phone. You can also sell ipads, text books, ipods, and video games. The site has been featured all over the news so it is legitimate and gets you paid fast!

Date of experience: May 30, 2014
Virginia
30 reviews
171 helpful votes
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Complete and total scam. If you send your phone in, you have two outcomes.

1. Get absolutely nothing. No check, no word about your phone, etc.

2. Wait months and months and months and months and get a check for under 10 bucks.

What's their excuse? Either they didn't get it, or your phone was damaged. Stay away. Far away.

Date of experience: March 3, 2014
Missouri
1 review
4 helpful votes
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I used Usell a few months ago. I was skeptical however I had seen the ads on TV. Anyways, after sending my device (in good shape) they contacted me saying it was damaged even when I knew it really wasn't. I had two options, take a lower dollar amount or have the item sent back. At the end of the experience, I wasn't a happy camper. A few nights later a neighbor told me about American Buy Back. He said he had used them to sell his company's IT and computer equipment.

After a few weeks, I sold them 5 of my obsolete electronics including an original iPhone that was cracked, a damaged BlackBerry, and my retired iPad 2 that I had cracked by dropping it. I went through their site's catalog to find each of my items then sent them in using a pre-paid (free) shipping label. I chose to get paid via PayPal since I trust their security and have used PayPal a ton in the past. Long story short, I was paid exactly what their site stated within 3 days from shipping. I simply couldn't believe it. Some of the other ‘buy back' sites have tried playing games before by saying an item I say is in good condition is really in poor or similar. The entire experience was terrific and their communication was top notch.

Date of experience: June 27, 2013
Indiana
1 review
6 helpful votes
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They show the commercial on Cartoon network and make kids go to there website and sell there cells for a cheap price. For me i would rather throw my phone in the garbage before i sell it to them

Date of experience: April 8, 2013

From the business

uSell is a reCommerce marketplace that helps individuals turn unused items into cash. uSell ensures that customers get the highest payouts with the least amount of hassle by facilitating risk-free transactions with professional buyers.


usell.com
Founded in 2008
Deerfield Beach, FL, United States