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US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.
Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.
The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.
This summary is generated by AI, based on text from customer reviews
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Fast and fair. Got mine in 6 days from ordering. I do recommend this business to get your birth certificate.!
Quick, efficient, and about $70 too expensive, but I guess thats what you get when you dont do any research
Hello Michael,
We appreciate your 4 star review, but we are sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us. Please contact us so we can address any concerns you may have through this link: https://www.usbirthcertificates.com/contact-us
We are here to help and improve.
Sincerely, Nicki
USBirthCertificates Team
I didn't realize I was going through a third party to order a new birth certificate until after I input my credit card information and saw the charge was $94.00
Hello,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Ricky
USBirthCertificates Team
Requested a copy of my daughter's birth certificate. Sent the notorized form and application as requested. Received email everything received, checked and 100% accepted and would receive the birth certificate in 35 to 40 days. 60 days later nothing received.
Hello Luther,
We apologize for the inconvenience caused. We are working to address this issue promptly and provide you with your document. Please reach out via https://www.usbirthcertificates.com/contact-us for immediate support.
Best regards, Anitta
USBirthCertificates Team
This could have been an online process with application, photocopy of ID and service fee instead of mailing information thru mail.
Hello Barbara,,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Anitta
USBirthCertificates Team
Excellent; I was very happy overall. Received certificate quickly.
Hello Laurene,,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Anitta
USBirthCertificates Team
I am very to use this way because i receive mmy son' s certificate in fews days.
Hello,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Nicki
USBirthCertificates Team
Okay. Went on-line, found application and paid. However, you then pay for the certificate and the n a filing fee. That's a lot.
Hello Rosalyn,
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.
Your feedback is a vital tool in our journey towards continuous improvement. We assure you that we will carefully analyze your review in order to enhance our service and provide you with an outstanding, five-star experience during your next visit.
To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you for sharing your experience with us.
Kind regards, Nicki
USBirthCertificates Team
The site popped up when I was looking at the Massachusetts main dot gov page. I bought into it, at cost of $94. For that, once you have provided your information (parents' names, ones place and date of birth, etc.) you are sent, for downloading and printing, the Massachusetts standard application form with your data typed in. This form is free if just downloaded and printed from the dot gov page. You just write your own info in.
Hello Andrew,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Anitta
USBirthCertificates Team
I was a little apprehensive until I spoke with your reps who really put me at ease. Not sure what the $94 I had to pay is for?
Hello Reuben,
On behalf of the entire team, I express my deepest gratitude for the time you have taken to review our site. Your comments fill us with joy to know that you have been satisfied with our service.
Your words mean a great deal to us, and we are committed to using them as a strong motivator for improvement.
To contact our customer service team and solve your query, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you again for your feedback. We look forward to the opportunity to serve you again.
Best regards, Anitta
USBirthCertificates Team
Not much, I did change my name in 1988 but did not finalize it.
Filled out forms and up loaded three papers. Then Done real easy
Hello Leslie,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Anitta
USBirthCertificates Team
This site was so easy to navigate and the process was quick. The delivery was fast! Thank you!
Hello Mary,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Robbie
USBirthCertificates Team
It was very quick. I needed the document and I got it. My copy was faded and old. Thanks.
Hello Craig,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Anitta
USBirthCertificates Team
I hope it actually was this simple and fast.
It went smoothly enough - but COSTLY!
I applied and received my application to mail to Indiana State Department of Health and mailed it with my check. You did not specify what the "Order" was, but I assumed it was the application, so I have responded that I received that. However, there is nothing that gives me even a possible date that I might receive my Certified Birth Certificate.
Hello Gail,
We appreciate your feedback. Our goal is to ensure your document arrives on time. Please visit https://www.usbirthcertificates.com/contact-us for additional assistance.
Best regards, Anitta
USBirthCertificates Team
The people I talked with were pleasant and helpful
But they took so long in sending it
Then they sent it to the wrong address 1604 should have been 1601 but I got it finally
Hello Shauna,
We are sorry for any inconvenience you may have experienced regarding our service for ordering your birth certificate. We apologize for any confusion or inconvenience this has caused.
Our goal is to facilitate the process of obtaining vital documents quickly and conveniently. If there has been a misunderstanding regarding turnaround times or additional steps required, we apologize.
We welcome your feedback and are here to assist you with any questions or concerns you may have. Your satisfaction is our priority.
Yours sincerely, Anitta
USBirthCertificates Team
I lost my password and i couldn't recover it so i fill out form again and ended up getting charged twice.
Hello Douglas,
We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.
We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.
Thank you for sharing your experience and we eagerly await the chance to serve you again.
Best regards, Anitta
USBirthCertificates Team
I ordered on a Sunday and had my birth certificate delivered on Thursday. Very fast service. Thank you!
Hello Amanda,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Nicki
USBirthCertificates Team
Fast shipping, great service & well versed on correct documents!
Hello Lauren,
Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.
At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.
We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.
Thank you again for your support!
Best regards, Nicki
USBirthCertificates Team
My wife took care of all the paperwork great experience very nice people. I'm excited about receiving my beautiful birth certificate thank you very mych
Hello Ronald,
Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.
We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.
Thank you again for your support and for choosing us as your service provider!
Best regards, Anitta
USBirthCertificates Team
The service provided is way over priced. I did not find the website without problems or difficulty. It kicked out my payment three times with two different cards and a fraud alert. I should have not been so persistent to make a payment. Finding you only provide a application is a ripoff. I should have avoided your site and went to the vital records for PA. It would have only cost me.$20 and $10 for on line. Your website cost me $59 and had to turn around and pay the $20 to the State for the birthday certificate.
Hello Deborah,
We are sorry to hear about your experience. Our goal is to provide a transparent and trustworthy service to our customers.
We apologize if there was any miscommunication regarding the pricing details. We value your feedback and will use it to enhance our processes.
Please share your contact information with us, and we will personally ensure that your concerns are addressed promptly.
To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us
Thank you for your understanding.
Best regards, Robbie
USBirthCertificates Team
Answer: Hello Liana, You can easily order your Tennessee Birth Certificate through our website: https://www.usbirthcertificates.com/tennessee. If you have any questions or need further assistance, please feel free to reach out to us at https://www.usbirthcertificates.com/contact-us. USBirthCertificates Team
Answer: Hello Debbie, We are sorry for any inconvenience you may have experienced regarding our service for ordering your birth certificate. We apologize for any confusion or inconvenience this has caused. Our goal is to facilitate the process of obtaining vital documents quickly and conveniently. If there has been a misunderstanding regarding turnaround times or additional steps required, we apologize. We welcome your feedback and are here to assist you with any questions or concerns you may have. Your satisfaction is our priority. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us Yours sincerely, Selena USBirthCertificates Team
Answer: Hello Lawrence, You can easily upload your required documents through your private area by accessing this link: https://www.usbirthcertificates.com/private-area/login. Simply enter your order reference and password, which you received in your confirmation email, to manage all the necessary steps for your request. If you have any questions or need assistance with your private area credentials, please do not hesitate to contact us at https://www.usbirthcertificates.com/contact-us. USBirthCertificates Team
Answer: Hello Jaime, We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers. We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made. Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced. You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance. Yours sincerely, Selena USBirthCertificates Team
Answer: Hello William, The order reference is the number we use to identify your order. You can find it in the payment confirmation email. If you have trouble locating it, please contact us through https://www.usbirthcertificates.com/contact-us, and we will do our best to retrieve it so you can proceed with your request. USBirthCertificates Team
Answer: Hello Juan, You can easily order your New York City Birth Certificate through our website: https://www.usbirthcertificates.com/new-york-city. During the process, you can specify your Orlando address for delivery. If you have any questions or need further assistance, please feel free to reach out to us at https://www.usbirthcertificates.com/contact-us. USBirthCertificates Team
Answer: Hello Carol, We sincerely regret that you had a bad experience with our service at USBirthCertificates. We strive to provide excellent service to all our customers. We appreciate your feedback and are committed to addressing your concerns and taking the necessary steps to rectify any errors. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us Sincerely, Selena USBirthCertificates Team
Answer: Hello Katy, Usbirthcertificates.com is an independent preparer that provides vital records application preparation assistance services. Our objective is to provide a safe and simple process for anyone in need of applying for a U.S. birth certificate. With our service, you can request your vital record from the comfort of your own home. We ensure that you have no trouble requesting your record by doing the following: Providing step-by-step instructions for filling out and submitting your application Ensuring your information meets your state's requirements Making sure your vital record is delivered directly to your residence If you are looking for blank forms, you can get them for free at the relevant state office. USBirthCertificates Team
Answer: Hello Kasee, We are still offering our services on the website usbirthcertificates.com. Through this link https://www.usbirthcertificates.com/form, you can start your application to obtain the birth certificate you are looking for. If you need more information, please don't hesitate to contact us through https://www.usbirthcertificates.com/contact-us. USBirthCertificates Team


Hello Isaac,
Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.
Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.
Best regards, Ricky
USBirthCertificates Team