US Birth Certificates

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US Birth Certificates

4.4

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From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


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US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

service
130
This company responds to reviews on average within 16 days

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5,404 reviews

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Texas
1 review
0 helpful votes
Follow Isaac H.
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Fast and fair
July 27, 2025

Fast and fair. Got mine in 6 days from ordering. I do recommend this business to get your birth certificate.!

Date of experience: July 17, 2025
Customer Care Team R. — US Birth Certificates Rep
9 months ago

Hello Isaac,

Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.

Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.

Best regards, Ricky

USBirthCertificates Team

New York
1 review
0 helpful votes
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Quick, efficient, and about $70 too expensive, but I guess thats what you get when you dont do any research

Date of experience: July 14, 2025
Customer Care Team R. — US Birth Certificates Rep
9 months ago

Hello Michael,

We appreciate your 4 star review, but we are sorry to hear that your experience was not entirely satisfactory. Your feedback is important to us. Please contact us so we can address any concerns you may have through this link: https://www.usbirthcertificates.com/contact-us

We are here to help and improve.

Sincerely, Nicki

USBirthCertificates Team

Pennsylvania
1 review
0 helpful votes
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Birth Certificate Review
July 20, 2025

I didn't realize I was going through a third party to order a new birth certificate until after I input my credit card information and saw the charge was $94.00

Date of experience: July 15, 2025
Customer Care Team R. — US Birth Certificates Rep
9 months ago

Hello,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Ricky

USBirthCertificates Team

California
1 review
0 helpful votes
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Lousy customer service
July 20, 2025
Updated review

Requested a copy of my daughter's birth certificate. Sent the notorized form and application as requested. Received email everything received, checked and 100% accepted and would receive the birth certificate in 35 to 40 days. 60 days later nothing received.

Date of experience: July 10, 2025
Customer Care Team R. — US Birth Certificates Rep
9 months ago

Hello Luther,

We apologize for the inconvenience caused. We are working to address this issue promptly and provide you with your document. Please reach out via https://www.usbirthcertificates.com/contact-us for immediate support.

Best regards, Anitta

USBirthCertificates Team


Very easy to use
May 12, 2025
Previous review

Very easy to use

Date of experience: May 2, 2025
Michigan
1 review
0 helpful votes
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Online process
July 16, 2025

This could have been an online process with application, photocopy of ID and service fee instead of mailing information thru mail.

Date of experience: July 6, 2025
Customer Care Team R. — US Birth Certificates Rep
9 months ago

Hello Barbara,,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Anitta

USBirthCertificates Team

New Jersey
1 review
0 helpful votes
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Excellent; I was very happy overall. Received certificate quickly.

Date of experience: July 6, 2025
Customer Care Team R. — US Birth Certificates Rep
9 months ago

Hello Laurene,,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Anitta

USBirthCertificates Team

France
1 review
0 helpful votes
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Happy
July 10, 2025

I am very to use this way because i receive mmy son' s certificate in fews days.

Date of experience: July 4, 2025
Customer Care Team R. — US Birth Certificates Rep
9 months ago

Hello,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Nicki

USBirthCertificates Team

Texas
1 review
0 helpful votes
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Birth Certificate
July 8, 2025

Okay. Went on-line, found application and paid. However, you then pay for the certificate and the n a filing fee. That's a lot.

Date of experience: July 2, 2025
Customer Care Team R. — US Birth Certificates Rep
9 months ago

Hello Rosalyn,

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.

Your feedback is a vital tool in our journey towards continuous improvement. We assure you that we will carefully analyze your review in order to enhance our service and provide you with an outstanding, five-star experience during your next visit.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you for sharing your experience with us.

Kind regards, Nicki

USBirthCertificates Team

Massachusetts
3 reviews
0 helpful votes
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Worked well. Crazy expensive
July 8, 2025

The site popped up when I was looking at the Massachusetts main dot gov page. I bought into it, at cost of $94. For that, once you have provided your information (parents' names, ones place and date of birth, etc.) you are sent, for downloading and printing, the Massachusetts standard application form with your data typed in. This form is free if just downloaded and printed from the dot gov page. You just write your own info in.

Date of experience: June 27, 2025
Customer Care Team R. — US Birth Certificates Rep
9 months ago

Hello Andrew,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Anitta

USBirthCertificates Team

South Carolina
1 review
0 helpful votes
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Everything was very smooth.
July 7, 2025
Updated review

I was a little apprehensive until I spoke with your reps who really put me at ease. Not sure what the $94 I had to pay is for?

Date of experience: June 27, 2025
Customer Care Team R. — US Birth Certificates Rep
9 months ago

Hello Reuben,

On behalf of the entire team, I express my deepest gratitude for the time you have taken to review our site. Your comments fill us with joy to know that you have been satisfied with our service.

Your words mean a great deal to us, and we are committed to using them as a strong motivator for improvement.

To contact our customer service team and solve your query, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you again for your feedback. We look forward to the opportunity to serve you again.

Best regards, Anitta

USBirthCertificates Team


Not much, I did change my name in 1988 but did not...
June 29, 2025
Previous review

Not much, I did change my name in 1988 but did not finalize it.

Date of experience: June 19, 2025
Virginia
1 review
0 helpful votes
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Real easy
July 3, 2025

Filled out forms and up loaded three papers. Then Done real easy

Date of experience: June 29, 2025
Customer Care Team R. — US Birth Certificates Rep
9 months ago

Hello Leslie,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anitta

USBirthCertificates Team

Illinois
1 review
0 helpful votes
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Easy and quick!
June 28, 2025

This site was so easy to navigate and the process was quick. The delivery was fast! Thank you!

Date of experience: June 17, 2025
Customer Care Team R. — US Birth Certificates Rep
10 months ago

Hello Mary,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Robbie

USBirthCertificates Team

Colorado
1 review
0 helpful votes
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Thanks
June 26, 2025
Updated review

It was very quick. I needed the document and I got it. My copy was faded and old. Thanks.

Date of experience: June 16, 2025
Customer Care Team R. — US Birth Certificates Rep
10 months ago

Hello Craig,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anitta

USBirthCertificates Team


I hope it actually was this simple and fast
June 19, 2025
Previous review

I hope it actually was this simple and fast.

Date of experience: June 9, 2025
Utah
1 review
0 helpful votes
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This was expensive.
June 24, 2025

It went smoothly enough - but COSTLY!
I applied and received my application to mail to Indiana State Department of Health and mailed it with my check. You did not specify what the "Order" was, but I assumed it was the application, so I have responded that I received that. However, there is nothing that gives me even a possible date that I might receive my Certified Birth Certificate.

Date of experience: June 10, 2025
Customer Care Team R. — US Birth Certificates Rep
10 months ago

Hello Gail,

We appreciate your feedback. Our goal is to ensure your document arrives on time. Please visit https://www.usbirthcertificates.com/contact-us for additional assistance.

Best regards, Anitta

USBirthCertificates Team

Oregon
1 review
0 helpful votes
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Review of vital records request
June 24, 2025

The people I talked with were pleasant and helpful
But they took so long in sending it
Then they sent it to the wrong address 1604 should have been 1601 but I got it finally

Date of experience: June 14, 2025
Customer Care Team R. — US Birth Certificates Rep
10 months ago

Hello Shauna,

We are sorry for any inconvenience you may have experienced regarding our service for ordering your birth certificate. We apologize for any confusion or inconvenience this has caused.

Our goal is to facilitate the process of obtaining vital documents quickly and conveniently. If there has been a misunderstanding regarding turnaround times or additional steps required, we apologize.

We welcome your feedback and are here to assist you with any questions or concerns you may have. Your satisfaction is our priority.

Yours sincerely, Anitta

USBirthCertificates Team

Wisconsin
1 review
0 helpful votes
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Confusion
June 24, 2025

I lost my password and i couldn't recover it so i fill out form again and ended up getting charged twice.

Date of experience: June 14, 2025
Customer Care Team R. — US Birth Certificates Rep
10 months ago

Hello Douglas,

We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.

We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.

Thank you for sharing your experience and we eagerly await the chance to serve you again.

Best regards, Anitta

USBirthCertificates Team

Virginia
1 review
0 helpful votes
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Fast!
June 22, 2025

I ordered on a Sunday and had my birth certificate delivered on Thursday. Very fast service. Thank you!

Date of experience: June 12, 2025
Customer Care Team R. — US Birth Certificates Rep
10 months ago

Hello Amanda,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Nicki

USBirthCertificates Team

Indiana
1 review
0 helpful votes
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Great service
June 21, 2025

Fast shipping, great service & well versed on correct documents!

Date of experience: June 11, 2025
Customer Care Team R. — US Birth Certificates Rep
10 months ago

Hello Lauren,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Nicki

USBirthCertificates Team

California
1 review
0 helpful votes
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Very polite
June 21, 2025

My wife took care of all the paperwork great experience very nice people. I'm excited about receiving my beautiful birth certificate thank you very mych

Date of experience: June 11, 2025
Customer Care Team R. — US Birth Certificates Rep
10 months ago

Hello Ronald,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Anitta

USBirthCertificates Team

Florida
1 review
0 helpful votes
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Why would you need this service
June 20, 2025

The service provided is way over priced. I did not find the website without problems or difficulty. It kicked out my payment three times with two different cards and a fraud alert. I should have not been so persistent to make a payment. Finding you only provide a application is a ripoff. I should have avoided your site and went to the vital records for PA. It would have only cost me.$20 and $10 for on line. Your website cost me $59 and had to turn around and pay the $20 to the State for the birthday certificate.

Date of experience: June 16, 2025
Customer Care Team R. — US Birth Certificates Rep
10 months ago

Hello Deborah,

We are sorry to hear about your experience. Our goal is to provide a transparent and trustworthy service to our customers.

We apologize if there was any miscommunication regarding the pricing details. We value your feedback and will use it to enhance our processes.

Please share your contact information with us, and we will personally ensure that your concerns are addressed promptly.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us

Thank you for your understanding.

Best regards, Robbie

USBirthCertificates Team