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USA Service Dogs

3.3

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USA Service Dogs Reviews Summary

The company demonstrates a strong reputation for reliable service and high-quality products, with customers frequently praising the prompt delivery and effective registration process for service animals. Many reviews highlight the helpfulness and knowledge of customer service representatives, contributing to overall satisfaction. However, concerns arise regarding the lack of follow-through on promised items, such as tags and holders, and issues with returns, particularly regarding shipping costs. Despite these setbacks, the general sentiment remains positive, with customers expressing gratitude for the assistance provided and a willingness to recommend the service to others.

This summary is generated by AI, based on text from customer reviews

service
5
value
6
shipping
6
returns
6
quality
5

We monitor reviews for authenticity

Nebraska
1 review
0 helpful votes
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Awesome service
January 9, 2018

Service was outstanding - delivery was quick
Website is easy to follow. Instructions were clear and concise

Date of experience: January 8, 2018
Florida
1 review
1 helpful vote
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Great service
January 6, 2018

I registered my dog and ordered the supplies I needed for my Dog and got them within 7 day's or less. Good customer service skills by employees. I was very happy with all the supplies I received. WTG USASerivcedogs!

Date of experience: January 5, 2018
North Carolina
1 review
13 helpful votes
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We are Diabetic's.It is, so amazing what animals can sense and know. I would like to thank- Usaservicedogs.org(. Form us,) to let the world know what a wonderful service that has been given to us. Lulu is a natural. Lulu's training has been easy. She knows all the basic commands along with letting us know when our sugar levels are to high. She will not let up until we check ourselves. She smells the odor a diabetic gives off.

Date of experience: January 4, 2018
North Carolina
1 review
3 helpful votes
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AWESOME
December 13, 2017

Collar, leash and name tags arrived very quickly as promised. Would highly recommend to others looking to get their dogs set up to be certified. Great price for product vs other companies. Thank you.

Date of experience: December 12, 2017
New Jersey
1 review
3 helpful votes
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Great customer service!
December 10, 2017

Once they saw my review, they IMMEDIATELY fixed the problem! Great concern about customer satisfaction!

Date of experience: December 8, 2017
Ray C. — USA Service Dogs Rep
over a year old

Hi Bonnie, please contact us at [email protected] or at 888-656-DOGS to process a free vest exchange and get a new ID card printed, they normally do have the dog's photo on it.

From the business

While you understand how much you rely on your service dog, others may view your companion as a nuisance. Many businesses don't allow dogs on their premises. However, while not required by the ADA, service dog documentation helps to eliminate hassle and questioning, and these same businesses will be more than happy to allow your furry friend inside their building, when they know it's your service dog. Save yourself stress. Get your service dog registration, vests, leashes, and tags from USA Service Dogs!


usaservicedogs.org
Farmingdale, New York, United States