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USA Passport Reviews Summary
USA Passport has a rating of 1.1 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with USA Passport most frequently mention credit card, personal information and government agency. USA Passport ranks 35th among Passports sites.
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This company is impersonating the US State Department. They charged me $49.00 for information I could have received for free from the US State Department. It was my mistake for not doing more research on the US Passport renewal process. Don't make the same mistaake.
The website showed up in my Google search for passport services. I'll admit I was pretty confused about the process of passport renewal anyway and liable to fall into a trap. I did think they were good guys even though their website mentions they are not affiliated with a government agency. I thought the. Org in the web address meant they were just an organization to help people get their passport. They did provide a service by giving me a pdf form to fill in with Social Security Number and other personal information, that I then submitted to them for "approval". I didn't realize after paying $39 to them that I still needed to pay the US Government an additional $140. The service provided by this company was worth about $5 at most.
If they stole my identity it'll cost me a lot more than $39.
This is a scam site for identity theft, it's a private company supposedly based in Barcelona, Spain. It is not the US government's passport renewal site. Do not use, and freeze your credit if you get scammed!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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