USA PassportReviews 43

Site has small print that it is not a government agency. I am 88 years old and have a tablet computer. As a result I could not read this hidden small print. I gave all of my present passport information on their website. Later when I read their privacy policy, I learned that they, and anyone else they sell my information to, can use my data for any purpose (e.g. Illegitimate). To opt out, they provide a fake email site which doesn't work; you can't trust them anyway even if they accept your opt out. I changed my credit card to a new number and posted a free fraud alert on Equifax.

Everything this website offers is FREE on the government website (travel.state.gov). usa-passport.org is impersonating government properties, charging a fee for free information and forms, and steals your info. Do not use this or fall for it like I did.

This is a scam, you can get all the needed paper work from your local post office,.
Please don't fall for this scam like I did.

Beware, I did not realize that I was visiting a non-governmental site. These people are dishonest and charge almost $50 for nothing.
They make you believe that you are on a site that will process your passport, all they do is collect information that you give them and put it on a form which they send back to you.
What's really bad is they have all your information including your Social Security number. I have since put a freeze on my credit reporting company. This is a real hassle

Total scam of a website impersonating the US gov, 49 bucks for something you could do on your own. A private company stealing info from Spain, STAY AWAY. I will contact my bank in the morning for fraud so I get my money back, ridiculous

Based on these reviews it looks like this is more of a money scam, but I definitely put my personal info in there before my credit card company flagged this as fraudulent and I came over here to read these reviews. They did ask for my social, address and birthday, which I put in, so I was freaked out that they could still steal my identity with the info I did submit before paying. Here is how you put a freeze on your credit so that lenders and creditors have to contact you before approving your for any credit cards or loans. It's super simple to do.

You can place or manage your Equifax Security Freeze at myequifax.com after creating an account or logging in.

This alert will remain on your Equifax credit report for one year from the date you placed it.

If you update your contact information, we suggest you contact Experian and TransUnion to provide any updated contact information to them. You can contact them directly at:
TransUnion LLC, P. O. Box 2000, Chester, PA 19*******289 or www.transunion.com
Experian, P. O. Box 9554, Allen, TX 75*******742 or www.experian.com
If you remove your initial fraud alert, it's only with Equifax. To remove a fraud alert from TransUnion or Experian, please contact them directly.
If you have questions, please contact us at *******351. Customer Care is available between 9 a.m. and 5 p.m. (ET), Monday to Friday.

SCAM SCAM SACM. Do not ever use this. When I went to the post office to get my passport they told me that they do everything there and you shouldn't have to pay for anything prior. If you get scammed by these POS low life's then call the number present on the bank transaction and they will give you a refund very easily. Hm, imagine that. They don't even ask why you are wanting a refund. What low life's. This review deserves a zero stars option.

Its a scam. Please stay away from the site. Just get your copy from the Travel. State gov website. I asked for a refund but no response.

Scam website, look closely at the fine print. Ugh. I just hope it doesn't steal my personal information.

I found this site by asking Google how I could get a passport for my children. I think everyone is falling for this due to COVID closing down some of the regular agencies we use for passport services and us all being very accustomed to changes right now. I thought that we paid a fee for this service on the front end now, and would not be charged when we turned our documents in. WRONG! This is a totally unnecessary service that you get charged $49.00 for... I had 3. You can pick these forms up at your local post office FOR FREE! Plus you are handing these cheaters all of your private information... SS#, birthdates, address, parents' names, etc. I feel like an idiot. After being told by the government agents that this was a scam, I went back and read the emails and documents. They do state in the fine print at the bottom that this is not affiliated with the US government... who reads that when they are being overwhelmed by information and all that goes into planning a big trip! Anyway, be smarter than me! Don't hand over your precious private info to criminals and don't pay them for something free! Now I have to go pay for a service to monitor my information so these suckers can't steal my identity... awesome.

DO NOT USE THIS COMPANY. Its a scam. They seem to be the agency you have to deal with, they provide no service you cannot do your self.

I was in a hurry to get an online form on my way to an appt to apply for passport as I misplaced the one I had and I was late. This website came up first when I Google renew us passport! That should never happen, Google! The lock and the. Org fooled me. I immediately called my credit card company and cancelled account and charge was already on there! Please tell me if you had identity theft or if they just scam $49. I am having a cow! I could not find a phone number to call them

Make sure you do a credit freeze or something. I contacted the Social Security office and they gave me this number to call 1 *******338. Then they told me you need to make a police report and mail it out to P. O Box ******* Atlanta Georgia *******. I already have bad credit so there isn't much they can do with my social but this should not have happened to begin with. I am very disappointed with myself. Lesson learned. Make sure you double check the information I provided above.

My passport has been expired for a couple of months, so I started to look at ways to renew. I had a lot of stuff going on today, so I was not as careful as I should have been. I knew the site was not official government, but I just wanted to see what kind of info was required. Like a dummy, I started to fill out their form. When I got near the end and saw what the deal was, I closed the site without submitting it. I didn't provide any credit card info. BUT-- the insidious thing is, their form has several pages, each of which has to be filled out before proceeding to the next page. Every time you advance the page, the info is transmitted to them. Even if you back out at the end, they've got all prior data. The weirdest thing -- they did something to my router to totally block access to travel.state.gov (the State department's passport website). I reset the router to factory defaults and changed the password but that blockage still exists. More to figure out. I've frozen credit sites to discourage opening accounts with my name/SSN etc. Proof that they had my info? -- I got an email soon afterward asking me to complete my order. Stupid, stupid me.