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US-Immigration

1.3

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US-Immigration Reviews Summary

US-Immigration has a rating of 1.3 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with US-Immigration most frequently mention credit card, official government and google search. US-Immigration ranks 191st among Immigration sites.

service
23
value
21
shipping
14
returns
16
quality
21

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Oregon
1 review
3 helpful votes
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I hope you didn't use this website like me. This is a SCAM. I asked for refund but what all they said was "No, I can't" like an evil. I'm hoping that I can get money back from the bank. I don't know why this company can exist. I'm very very very very angry
The way they cheated on me.

Date of experience: March 19, 2013
Emily A. — US-Immigration Rep
over a year old

Our online service simplifies the forms and walks customers through the applications by asking individual questions and making sure all answers coincide and are up to government standards. Once completing the service, the system will provide a completed form with simple customized instructions detailing which documents to send and how to properly mail everything to the USCIS.
If our services were not at all useful, we do allow for the cancellation of services and refunds when appropriate. Please feel free to contact us for any further assistance.

Thank you,
American Immigration Center
1-800-814-1555

Washington
1 review
4 helpful votes
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STAY AWAY!
March 6, 2013

STAY AWAY! I was stupid and did not realize I was not on a. Gov site! Always go to. Gov You should never have to pay upfront and do not need to go through a second party to fill out government applications.
I am disputing the charges with my bank right now. Fingers crossed I'll get the money back.

Date of experience: March 6, 2013
Illinois
1 review
4 helpful votes
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This is a fat SCAM!
March 6, 2013

This is a fat SCAM! Stay away. I'm on the processing with Chase credit card to get $ back. The merchandise is fat liar, told me my application will get cancel if i get 50% refund back, and i check with the government, no way for them to cancel my application. Bullshiet... im not pay $160 for a piece of Pfd docs...

Date of experience: March 6, 2013
Indiana
1 review
5 helpful votes
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This site is a scam
January 16, 2013

This site is a scam. They appear to be an official government site. They never tell you what the charges are and will debit your account without permission. They will not refund your money. Everything they do can be done for free at USCIS. I am out $189.99.

Date of experience: January 16, 2013
Massachusetts
1 review
4 helpful votes
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They stole 189.99 from me. I'm in the process of disputing the charge with my bank. STAY AWAY!

Date of experience: June 26, 2012
Illinois
1 review
7 helpful votes
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They asked for your credit card info up front & charge you even if you don't go through with their application. They make you think it's part of INS. But they are
Not. I was really surprised they charged me $149 for something I did not even want. I emailed immediately back but they refuse to refund. BEAWARE. They are a fraudulent operation. I hold google highly complicient in their fradulent business

Date of experience: August 25, 2011
Emily A. — US-Immigration Rep
over a year old

We apologize for the inconvenience encountered while accessing our website. We provide a service to help prepare immigration forms. We are not the USCIS and we do provide information about what services and products our website provides and where to get the forms at no cost if our services are not needed on our home page.

Our online service simplifies the forms and walks customers through the applications by asking individual questions and making sure all answers coincide and are up to government standards. Once completing the service, the system will provide a completed form with simple customized instructions detailing which documents to send and how to properly mail everything to the USCIS.

If our services were not at all useful, we do allow for the cancellation of services and refunds when appropriate. We provide our contact information on almost every page of our website. We are available via phone Monday thru Friday from 9am to 8pm EST. Please feel free to contact us for any further assistance.

Thank you,
American Immigration Center
1-800-814-1555

Washington
1 review
1 helpful vote
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It looks like an official government website. After you fill out the form and pay a filing fee, you can't get access to the account anymore or get a reply to any voicemail or emails.

Date of experience: January 20, 2011
Emily A. — US-Immigration Rep
over a year old

We apologize for the inconvenience encountered while accessing our website. We provide a service to help prepare immigration forms. We are not the USCIS and we do provide information about what services and products our website provides and where to get the forms at no cost on our home page.
Please feel free to contact us for any further assistance. We respond to emails and voicemail within 24 to 48 hours and are available at our customer care center Monday thru Friday 9am to 12 am EST.

Tennessee
2 reviews
6 helpful votes
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Despite me telling them verbally and in writing that I do not wish to use their services, they charged my account for $149.00. They are of course, not returning phone calls, are not responding to emails, other than with mass email. They appear to be a government website but are NOT. BEWARE.

Date of experience: January 18, 2011

From the business

You can easily prepare your U.S. Citizenship, Green Card Renewal or other immigration applications or visas correctly online using our software


us-immigration.com
Miami, FL, United States