US-ImmigrationReviews 155

My experience has been very similar to most of the people on this forum. I have been filing my immigration form for years now and have never had a problem. Now that I had to renew my EAD, I searched in google rather than typing in USCIS.gov, I got directed to this site which is intentionally made to look like an official government site. Nowhere on this site does it state that they would be ‘filing the papers on your behalf' or ‘this is only a helpful widget for you to file papers'. Both of these are responses I received from a phone representative of American Immigration Service or US-immigration.com. Upon calling, I was able to get a 50% refund on a $159 service charge but I'd like to point out that this is a real scam. If I were to file my application on USCIS.gov, it takes 4 clicks instead of 3 (on this site). I'm not sure what exactly these guys do (other than scamming people) to make the process of filing easier? I was charged an up font fee of $159 with a label of I-765 filing fee which gives a direct implication that I'll be paying for filing the application. After completing the application I was charged an additional fee of $380 which goes to USCIS. As if there aren't enough corrupt and conniving immigration lawyers out there, they've created these ‘widgets' to squeeze us even more.
I'll be reporting them to Better Business Bureau to hopefully reduce the number of people who'd fall for this scam.

First of all, like everyone else I was scammed into paying for the citizenship form when I could have gotten it for free. I agree that this company takes advantage of immigrants by charging for the downloading and filing of immigration forms that can be downloaded and filed for free directly through the US Citizenship and Immigration Services government website, and that the government should shut them down! However, my personal experience was we bought the $199 form and filled it out. We had questions so we hired a lawyer only to find out the form we bought was outdated. When I called the company, they said that when I printed the form, it was correct and I should have mailed it the day I printed it which is very unrealistic. I, nor I expect anyone else, was ever notified that the form was updated so I could log-in and re-do/re-print it. The company told me that the government will still accept forms from 2010 but that's not the point. The new form specifically states that if you did not apply for the SS, you need a letter from them which the old form does not. Had we submitted without the letter, it could have help up our immigration for months... or worse, we could have been denied! Not to mention, I'm not paying $200 for an outdated form regardless of what the government will accept it. Citizenship is nothing to be taken lightly. I was granted a "courtesy $99 refund" which I am still not happy with. We have since hired a lawyer. This site is a stupid scam. DON'T USE IT!

My wife got trapped thinking it was a Gov. Web site. I stopped her before she finished the form. They asked for the credit card up front and the card had already been charged. Their phone has a false Que. You wait ten minutes and the line is dropped.
They do not respond to e-mails. My only chance is with the bank. I can't believe they have been doing this for so long and are still getting away with it. Any positive review had to come from the scamers.

Judging by my experience it is not a scam. In addition to the. Com at the end of the address, the site provides a table indicating the advantages of filing using its service vs. filing using the. Gov site. The title of the table reads: "Advantages of Preparing Your Application With Us
Services & Features Our Site US Government Site," clearly indicating to the viewer that it is not a US Gov site. In my case the site stood by its claims - "Email Support," "Easily Speak with a Live Person," and so on. The $450 charge and the filled application were passed correctly to the appropriate government agencies. I have received the Notice of Action form from Homeland Security and am waiting for the appointment. The only small problem I can see, is that the comparing-table is given only on the Home page of the site. If one gets to a more specific page immediately or first, he or she will not see the table. In such a case the. Com remains the only clue that the site is not a US Government one.

Looks like an official gov't website, but I knew it was not because it is. Com not. Gov. But I figured it looked legit.
I when through the process to create an account. Immediately thereafter, I was prompted for credit card info. RED FLAG. No one asks for that up front! So I paused to think about it. Then I got a call from a California number which I let go to voice mail. I was "Peter". Then I got an email from "Peter". I decide to call back and got his voice mail. His accent sounded Russian so RED FLAG #2.

That's when I searched and found this

Well, I fell for this too. However, I called and was able to get through after about a 5 minute hold time and they refunded me the money back in full with no questions asked when I informed them that I thought I was on an official government website. I am concerned about the information that they now have, but nothing I can do now. I will keep an eye on my credit report and bank accounts. Feel dumb but at least got my money back easily.

I recently experienced the same situation as others on this review site. After going to the website and thinking that it was a government site, I willingly put in my credit card information as part of my profile, not realizing that I was actually making a purchase.

After realizing my mistake and searching for reviews about the website, I saw all of the negative feedback and was really angry with myself and the "scam site". However, after calling the company for a refund, I was pleasantly surprised. I waited for less than 5 minutes (morning) and she was able to give me a refund with no questions asked.

You can argue about the legitimacy of the website and the ethics of the company (I myself am not sure), but I rated it as 4 stars so that others who feel they have been scammed can know that there is a chance they can receive a refund easily. (Just read the "return policy" section of the Terms and Conditions to gauge whether or not there will be a problem).

I hope you're as lucky as I was.

Good luck!

I needed to make a change on my Green Card and when I googled it the website us-immigration came up. us-immigration.com is a scam company that takes advantage of immigrants by charging for the downloading and filing of immigration forms that can be downloaded and filed for free directly through the US Citizenship and Immigration Services government website. Their website is cleverly designed to look like an official government website and unsuspecting immigrants believe they are communicating directly with the US government. I had no idea I was not at a government website and that I would be charged an additional fee ($159) by this company on top of the fee charged by the US government ($450). According to the U. S Dept. of Justice Recognition and Accreditation website us-immigration.com is not listed as an Authorized Legal Immigration Service Provider. They have numerous complaints filed with the Better Business Bureau of South East Florida where the company resides and a google search reveals hundreds of complaints from others charged these bogus fees by this company.

So I was stupid and didn't pay attention. It looks like an official site. Only to find out i am being charged $152 to file a $450 form which I could have downloaded on the official. Gov site. This company has a fake hold queue so you never get through to an operator. They also do not respond to emails. I am less worried about their get rich scheme than all the information i gave them ssn, green card id # etc. STAY AWAY FROM THIS SITE. This is the worst example of preying on people trying to navigate through goverment forms. I will not be paying their bill which is stuck in pending status right now on my cc card. I can't file a BBB complaint because they are surprisingly not registered. I hope my information is not going to be used for nefarious means...

I too got taken in by this website. They make it look like a gov website and charge $199 for no services at all. The forms are free from USCIS. This site provides no "help", Q&A, absolutely NOTHING for your $199. When I tried to cancel, I had a very rude man shouting at me. When I sent an email saying I was going to report them to the BBB I did get another call from a much more polite lady. She said they would refund my money as I had not finished the form. There is an "alert" on the BBB website - they have had numerous complaints.

This site tries hard to look like an official government website. But they are not! You don't need their overpriced service to apply for citizenship.

After you would pay them, you would still have fees owing to the government for processing/filing your forms. This is the REAL immigrations website: www.uscis.gov

Its hard to call them a scam site for selling an OVERPRICED service. BUT they worked hard to make a government looking site toTRICK PEOPLE into thinking they have to deal with them. ( and in my books that earns a scam rating)

They certainly work very hard to look like an official government web site. Maybe there is some disclaimer somewhere but then you have to be looking for it. I thought I was paying a required $159 fee to the US government. Instead I was paying some private company an exorbitant amount of money to fill in some forms that can be filled for free directly on the correct government web site. I'll be calling my bank to dispute the charges.