US-ImmigrationReviews 155

Just like all these people writing bad reviews, its simply because you do not read what youre purchasing before you enter your credit card then you get mad when you really find out what it is, hello? Take the time to read something before you purchase, its so simple... the times i have called them to help me with my i751 i waited about 2 mins before they answered, 2 different girls answered very kind they told me there was a wait for me to get assistance which i appreciated and when i talked to customer service they helped me understand the whole process, went over the whole application and instructions, yes they charge but its better to pay a much cheaper fee than an expensive lawyer, anyways, they really helped me. People always make sure you read before you buy that was youre not getting all worked up for

I have been a resident for 20 yrs and I made the same mistake when filling out $170 free form. When I called the 800# on the pending transaction they tried to negotiate with me and give me 25%... NOT so I talked to supervisor and she said I will give me $110 and that was the max. I told the "NOT THIS FISH" Don't waste your time WAITING on hold trying to call them. You should JUST call your BANK FRAUD DEPT or Credit Card Fraud Dept. IMMEDIATELY. Good luck everyone! I hope this post because it sure helped me!

Took her $199 so she can fill out and print a totally free N-400 form. Shame on you Ms. Valerie (Supervisor who won't give her last name) for the misrepresentation. Really wish someone like the FTC or BBB can shut this place down.

If I could give a negative star, I would. Like everyone else got scammed for $170 for something that is free. These people intentionally make the website look like is a government site. They charge at the beginning of the process because they know we'll figure it out when the time of the real payment comes up. SHAME ON WHOEVER IS RUNNING THIS "COMPANY"

I thought i was dealing directly with the immigration website. When i search on google this is the first website i saw, and it says "US Immigration".
They are selling forms, and the forms are free on the real immigration website! I thought i was paying for the application fee.
I called them to ask for a refund and didn't want to give me my money back. The person told me "you need to learn how to read a website"... they are rude and helpless. They told me that i paid for a service, but i didn't get any services and i just paid for something that should be free. Avoid this website!

I too was thinking I was dealing with Immigration directly. My Google search sent me directly to a very deceptive page that really looked "official". I did manage to get a $105.00 refund (out of $170.00) and can supposedly still apply online with that company which, they say..., will be much simpler than applying with with Immigration. I might pass on that offer! An expensive mistake. I believe the entire operation is totally unethical and wish I had found this site before starting with this nightmare. Lesson learned: always look for. Gov on web sites when dealing with the government.

Some of the actions I announced in my previous review (This website is a total scam...) were taken:
- I filed a claim and reported this website to the FTC (Federal Trade Commission),
- I filed a complaint and reported this website to the Consumer Deception Division of the Indiana Attorney General,
- I (temporarily) stopped the $170 payment to US-Immigration.com through the VISA card department of my Federal Credit Union Bank.
It seems that other actions are needed in the direction of State and Federal politics. There should be obviously a law (long overdue!) that websites that impersonate official (local, state, and federal government) agencies should receive huge fines, as well as the companies like Yahoo, Google etc, that provide them a platform.
However, I will bet that US-Immigration lobbyists provide nice sums of campaigns funds to federal and state (Florida?) politicians if we run into some headwinds.
Keep you posted,
Bob V.
PS: after some silence of several weeks I have apparently been placed on their spam email list... US-Immigration stepped up their scam level: when you click on the link (they say they have special deals for citizens applications, green card renewals, etc) they show on their website the friendly smiling face of our President Obama... how dare they?

Like everyone before me, I just got scammed by this site. I too had typed in on Google "renew green card" and us-immigration.com came up first. They"hooked" me. It wasn't until I realized that their fee was NOT part of the GOV. Fee, but too late, I'd hit the e-file button! I called them, got nasty with them but they refuse to give any kind of refund because I clicked the "Print" button. I'll contact my credit card co tomorrow to see if I get any help there. Apart from all my personal info that they now have, which is worrying me sick!, my next concern is, was my I-90 application forwarded to the right government dept, or have I lost that $450.00 too? Can anyone that's dealt with this $#@! Company say if they did get their application processed correctly?

Your business is pure deception. Your service is a fraudulent scheme to swindle struggling folks of their hard-earned money. You trick unsuspecting and helpless immigrants who are displaced from their loved ones, those who are anxious, with tensions at peak of their residency status and who are trusting of the American way of life, its decency and integrity. Then, they encounter your kind with Machiavellian plots. How dare you to even named yourself American Immigration Center when you represent everything "SO un-American." Do you not have any shame? Are you people completely devoid of human decency? You made your website to closely resemble with the USCIS to deceive unsuspecting folks. You capitalize on those who are not so computer literate. You exploit mistakes of unsuspecting and unguarded, hardworking human beings who truly believe in the trustworthiness of American business ethics. How dare you charge $159.00 when the only function your website provided was to link people into the government's websites and application form/s after opening an account? Greedy and unscrupulous breeds like you can justify your deceitful ways by legal waivers in fine print and laugh all the way to the bank. But look out what goes around comes around. Beware! Ripping off the poor will cost you dearly. Furthermore, what do you tell your husband or wife and children how you provide for them? Like: "Hi honey, hi boys and girls, I am home. It is a very profitable day. We made a bundle from dozens of folks who can't distinguish between our website and the USCIS!" How do you people sleep at night knowing your deception plastered online just waiting to ambush the next unsuspecting victim? Are you people devoid of conscience, of human compassion, and so deprived of alternative way of living that you chose to live as scums of the earth? And, as for you, PayPal: Do you not screen the entities you do business with, with whom you facilitate payments? Their business model? Yeah! You simply wash your hands just like Julius Caesar. There are definitely no Samaritans to help poor victims in this world of greed. Of course, let the less literate and poor suffer financially because they failed to distinguish the bogus AIC from the official USCIS website.

Good morning to any reader who is trying to use the U. S Immigration site. This site is not the official United States Immigration webpage, this site is a web scam that pretends to be an official government website by displaying an American Flag and a symbol. Please do not use any service, your money will be return doesn't mater how many times, or the reasons you want to use to obtain your money back, the personnel there are very nasty and trained to say the same that its not their fault, even if you put a stop for the bank not to pay them, the bank calls them and in return, they provide some bogus papers that the service was provided and the Bank pays them back. Please use the Official Immigration website, any official site ends with ORG at the end. All the immigration forms for a green card, visa, citizenship... are free, and please report these people to the Federal Trade Commission otherwise, they will keep robbing the immigrants money because they know we do not do anything about it. Thank you very much

This site is trying to cheat people by giving impression that it is an official US Government site by using US official emblems and US flag colors. Just like others here I did a google search on "US Immigration" and landed on their site. I was completely under the impression that it is a real USCIS government site and started filing my application. I made my payments for $199 in the impression that I am making payment towards application fees but I have realized after pressing the print button and seeing the amount of fee still I need to pay with my application. This is a fraudulent site and don't use this site for your immigration needs. Further, it is a big shame on Google to list this site on top of its search results when search with the words US immigration.

The next day I called and spoke with one of their rep. And she accused me that because I had already press "PRINT", they can NOT refund me the money. So I called again, and got someone else on the phone, this time, the person on the phone said she can only do a courtesy refund of $100, so I asked to speak to the manager in charge. After waiting for about 10 minutes, the manager finally got on the phone and told me that they are running a holiday special and she can refund me $125. A legitimate business will be able to stand behind their service and fees they charge. My intention was to e-file so to accuse me of desperately printing something I'm going to e-file was pretty low. So they're trying to keep $74 of my money for something I refuse to use after realizing it's a scam. Of course, I didn't take their offer and went straight to my credit card company and I got the full refund. I would suggest that you fight the battle as well!
As a consumer, you should have the right to a full refund especially within the 24 hours after you realized you've been scammed. This site should definitely be taken down by those who have the capability and those who still believes in justice. Go to uscis.gov and stay as far away from this site as possible. Also, be sure to dispute this directly with your Credit Card company or PayPal and tell them what you experienced.

I will file a complaint to the Federal Trade Commission and the Better Business Bureau. I suggest you do the same so together we can take this company down!

Please register complaints with the Federal Trade Commission. It's the only way to stop these scammers from selling you a form that is free from the USCIS website.
Do not fall for this scam. It's terribly crushing to realize you just paid hundreds for a form that's available for free at WWW.USCIS.gov

I called them, first was a girl, she talk like she knew everything, I told her I need a refund, since my web browser froze while I click on print, so when I got a computer restart, I try to do again, and I ain't paying another $159 for the I-751 form to do again. The girl were rude talk none stop, and said its none refundable, then I called back 10 mins, and spoke to a guy, told him the same thing, he said he will offer me 50% refund, I told him I try to log back in, and I click on "forgetten password" I didn't get my new password in my email, I waited for 40 mins, while I was waiting I went straight to USCIS.GOV and print out the form and finish it myself, then I called the guy I no longer need the form, I told him I didn't even get anything from him, he said he offer 50%, its didn't make any sense, they are a real scum bag, they will fight for anything just to keep the money, so I told him "YOU KNOW WHAT, I WILL JUST CALL MY CREDIT CARD AND DEAL WITH IT for a FULL REFUND". THE worst part, they have a copy of our social security number and all important information, its not about the $159, ITS ABOUT the 3rd PARTY get a copy of your confidential information. THIS IS ILLEGAL, THEY NOT ONLY HELP YOU, but THEY STEAL YOUR CONFIDENTAL INFORMATION. THEY ARE NOT SUPPOSE TO SEE THOSE INFORMATION. IF THEY GO THIS FAR TO CHEAT ON YOU, I WOULDN"T BE SURPRISE IF THE NEW CREDIT CARD WILL BE CHARGE UNDER YOUR NAME, and YOUR TAX REFUNDED SOMEWHERE ELSE

They state that they are only providing a service. Charged $149 for a service that I could have done it myself. My application is now delayed! Do not use. They will not refund money because they state they have a disclosure on the website.

This site is a total SCAM. It looks like an official government site, but it is not. It charged immensely amount of money for the service that they did not provide. You can go directly through the official government website, and easily do it yourself.

I googled for greencard renewal, and this website appear as the first on the list, and I clicked the direct link for greencard renewal. It appeared to look like a government website. It asked to register and pay for $159.00. And it went through the same form, and submit. But other than that it did not provide you with any service. It is just a rip-off of your hard-earning money.

So, I googled around, and find this SiteJabber and BBB. It appears that this us-immigration.com has a lot of complaints and a lawsuit in Florida. It is not BBB-proved company.

I called the 1-800 number and talked tot the rep and her supervisor. I got $100.00 refund. But still I am working through it and I want my full refund.

It is a total SCAM

This site is a scam, paid $199 for free government forms. They only refunded $100 after we found out. I should have done more research before doing any transaction.
Beware of this site!