US-ImmigrationReviews 155

Thank god I didn't go through with it more than just making an account but after I had done that, they called right away saying my "case" was rolled over to some woman named Nancy. When I had asked why, she had said that it was because I never finished my application. First off, why does it matter if I finish or not? I can do that at my own time when I feel like completing it, just because I made an account, doesn't mean I have to finish it right that instant. Then she went on to mention all the fees, asked about all of my mother in law's info (that's who I was filling it out for me, being that English is not her first language) such as date of birth and if she has medical insurance. So I had told her I do not have time to answer all these questions right now so I'll figure it out myself without her help at a later time. She said I have to complete it now on the phone with her to fully complete the application. So I said then forget it, delete my account or deactivate and I'll just do it when I can. She said, in the nastiest rudest tone, "well how are you going to fill it out if I deactivate your account?" I said I can have someone else make an account, what difference does it make? Either way, DO NOT trust this site. Hopefully you will read this and know not to give out any payment info, as that is the screen that shows right after you submit your name and email address to make an account. DO NOT FALL FOR THIS SITE! Go through USCIS, they have all of your forms you need, plus they have an email address you can send any scam emails or info to. Best of luck to you all!

I tried to renew my husband green card on this site 2 years ago, I did the same thing most users did. I needed to get it done fast and online. I filled all the questions out myself, it was so easy to do, no one helped me. I really thought I was paying US immigration but come to find out this company is a rip off, they charge me 450 just for filling the forms out on there website, the same fees immigration charges for renewing a green card, how ironic there fees is the same which is misleading. I am so surprised this company is still in business. This is so wrong. I tried to get my money back and they told me, the fees is non refundable. These guys are a bunch of looser making money off of innocent people. I don't how these lossers sleep at night knowing what they are doing is wrong.

The service has worked very well for our family. Our case is clear. My wife does qualify. We just needed help filling out and providing all documentation correctly. This site provided that step by step guidance. We renewed my wife's Permanent Resident Card successfully and received the card. Now doing Citizenship and waiting for Test Date and Time. Biometrics completed. For us it avoided having to pay for an attorney to file the applications.

This is not the government website. The government website ends in GOV. They rip me off $170 for what I think was renewing my Green Card. I called my bank ASAP but it is pending so now I have to wait for the scumbag to take the money then my bank dispute the charge. I called the rip off and they talking bout its non refundable, man I'm pissed. You have to be very careful in this country. Do any body on here ever get their money back?

I thought this was a official US government website and thought I was able to make a user account to check status (my mistake) but then I realize the next page was asking for my credit card information and I exit out the website right away.

The next day one of the representative call me and wanting to continue my application process, I told him i would be filing the paperwork myself. He leads me to thinking if i was to do it myself there would be mistake an I would loose my filing fee if i made any mistake.

I told him i do not need his service and he straight out just HUNG UP ON ME haha. When he realize he wasn't getting anywhere with me he just said screw it LOL.

This company is highly deceptive. I went to this website to apply for a US Citizenship and thinking I was dealing with the US Government. I paid a fee upfront, thinking this was my Citizenship fee and then filled out my personal information. It wasn't until the end of the application that I realized the fee had nothing to do with the actual VISA or Citizenship cost and that is not the GOVERNMENT but rather a marketing company. They charge their fee upfront separately, not explaining what the charge is for. The least this company should be made to do is to show all costs upfront disclosing this is not the fee for a VISA/Citizenship. It's only when you get to the very end and print out your package that you realize the fee was for using their website. I realized my mistake within minutes of finalizing the application and called their 800 number. I told them I thought I was dealing with the government and now that I realized I was not, I told them I did not want to proceed. The agent refused to refund; first said she would refund $100 of the $199; and then threatened me by telling me that if I fought these charges, they would refuse to refund any amount. I'm currently disputing the charges with my credit card company. I cannot believe the US government does not shut this website down. They are making money off of innocent immigrants who think they are dealing with the government. I've emailed the company telling them to destroy my personal information on their website, but so far it's still there. Please shut down this website and business; it is highly deceptive. Stay Away!

I was almost taken in by a phone call - I had started the process for renewal online, but not completed it as I realized I wasn't yet in the 6 month window leading up to expiration of my green card. I got a call the next morning from "Harry" saying that I could continue the renewal over the phone, otherwise my sign in account would be shut down & I would have problems reinstating it when I came to renew in a few months. I was in the car & asked for the details by email. He rang again later & was so pushy for my paypal/credit card/money order that I was very suspicious & told him I was driving. He told me he would call again in 2 hours to complete the process. As soon as I got home I took a look at the email - this is the site www.usimmigration.us. Yes, the website states it is unaffiliated with any governmental office, but Harry lied again and again on the phone, representing himself as a government immigration employee. Absolutely disgraceful! The phone calls came from San Francisco - *******226 - in case anyone wants to check against their own experiences.

Do not start an account with them! I signed up for an account with them thinking they might be good, but soon they will call you citing so many reasons to pay $199 to activate the account. I paid seeing they have a refund policy if you cancel within 90 days as per their terms and conditions. I tried to cancel after 2 months, since I decided not to use the service I paid for, they give terrible excuses for not refunding. They says they will refund only if the customer is deceased. The guy I talked to didn't even know their terms and conditions until I told him, he was busy looking for pathetic excuses. They are frauds. I am never again going to trust a private company.

Wow, the majority of the reviews are about the user's inability to read the first sentence on the site, which clearly states that the site is not affiliated with the government in any form. As to the looks of the website - can't blame a business trying to look as official as possible.

The value of using the site exceeds the price you pay, if you need those services. It stores your half-filled application online while you are researching the info. It keeps the form current, as it changes often. You can call 24x7 and get good explanation about different questions or procedures and options. Usually under 5 minutes. You alternative to that - go to immigration lawyer which will cost a lot of money or call a government agency and waste hours on the phone waiting.

In summary - if you are paying before reading the first sentence on the site - it's on you.