UpworkReviews 2,128

I didn't use my ID for 2 years and after I came back to work again on Upwork(that's what they call it now). I used 15 connects on a few jobs that i used to get in the past very easily but i didn't even get a text response back, i thought may be the competition has got a new level so I will have to try hard and apply on more jobs and wait for my shot!
Anway, i went on a break hoping to start applying on jobs after a few days and then after a week out of nowhere i got an email informing me that my account has been suspended because i applied on too many jobs...

REALLY? ARE YOU KIDDING ME? IS THIS A JOKE? I came back after such a long time and used 15 CONNECTS AND YOU SUSPEND ME...

I wrote back to them review my profile manually, they sent me some auto-boot emails asking me for lots of information and told me they will review my profile... I wrote them back with details and they within 20 minutes later replied me that we reviewed your profile and we're staying on our decision and we will not change this.

Its like that they had already decided to screw me up because you cant manually review a profile manually within 10/20 minutes and tell me a very important decision. A profile which has a history of a bunch of projects which were done years ago.

I went through the process of creating a profile only to be informed afterwards that they were saturated with profiles of my type and not accepting more. Its annoying that there was no mention of this possibility when I set out to make the profile and that they even had me browsing jobs to get me excited to finish the profile. Then, after receiving the rejection email, they continued to send me emails about making my profile the best and finding the best jobs. So more annoyance heaped on after having wasted my time.

This is just an other semi fraud company first of all they will deduct 20% from your earning, and they will randomly create blocks on your account.

I had 60 connects available i used just 20 and got account suspended, reason told by site administration was that i 5 to 10 contract application.

They allow 60 connects and by just using 5 of them you get you account suspended better not uses this website waste of time and may be a future scam in making.

I am middle-size company director and I hired near 100 freelancers on upwork.com to do my projects. One day when I had to review job & pay, I received message from upwork that I "send too much private messages", and that I am locked to send more ones. By theirs own rules, I have to use theirs private messages and not email or Skype to communicate with freelancers, and now they say that I use too much messages... are they crazy? I could not to contact people and pay them money, so near 100 freelancers didn't receive theirs money because of upwork crazy rules. The for sure don't need big clients who honestly hire freelancers and don't propose to speak via email and pay via PayPal. They prefer actually to force me to not use theirs expensive internal payment and theirs buggy messages and to work with freelancers directly.

This site:
-claims that it's there to help freelancers and clients hook up with each other, and offers escrow protection to make sure payments are fair.

However:
- if a client gives you a bad review, it doesn't matter who's in the right or the wrong; your account will be damaged, and your business will look bad, for months. Again, all it takes is one upset client. Do you really want to pay 20% of all you earn in order to work on a website that has rated you terribly in the public eye? I mean, who hasn't gotten one or two grumpy, impossible-to-work-with clients at one time or another?

- scammers galore use this site, and Upwork does little to nothing to filter them out from the real clients. Moreover, if you accidently get scammed, it's you that Upwork threatens to sue, not the scammer. You could get ruined by this site.

- their site is CONSTANTLY being "fixed". The technical difficulties they experience as a matter of course are huge and never-ending. My computer is sometimes unusable due to messages from Upwork that won't disappear from the screen and cover one third of the screen, no matter how often I shut down and restart my computer.

- payments are grossly, unfairly, low. You're competing with people who can, and do, work for $5 a day. That's not Upwork's fault, but it is what happens when a site is global, and unfortunately, finding fair work on Upwork is just about impossible from a freelancer's point of view.

- Clients have you over a fire, and Upwork won't protect you from it. Say a client wants you to write 5 articles for them, but only wants to pay you for 1. The client simply "changes his mind" about the template and the topic each time you submit the article, saying that what you wrote wasn't good enough, but that he'll give you another chance if you actually write about this totally different topic instead. What do you do? To refuse means to get a 1 star rating and a bad review that you can do nothing about, but which will harm your business for the next 6 months. You HAVE to comply with this dishonest client, working for 5 days for him for the price of 1 day. Otherwise down goes your Upwork rating and your future potential business vanishes!

- Unfortunately, I found the other freelancers are sometimes dishonest too. This means that clients can be extremely jumpy, ready to give you 1 star ratings that actually the freelancer who worked before you deserves. That means that your advertising, online image, and profile can get damaged because of another freelancer's dishonesty.

I wish that I had never worked on Upwork. The longer I worked on it, the lower and lower it went down in my opinion.

I have had an account on upwork since they were odesk. I did many projects under odesk and if you can actually find a good company that is willing to pay, as opposed to preferring someone from the Philippines that works for a dollar an hour or a penny a word, then that would be the single thing that is good about upwork. If I would have known how much it has changed, I never would have worked through them again. On a $600 check, they take $120 in FEES! I will never do another contract through upwork. You do all the work, and they get 20% of your money. They wonder why people meet outside on Skype or something and then become a contractor outside of the network, just in case they don't know why yet, it's your crazy, outrageous, government-like fees! They literally take 20% of your money until you make over $600, and then they take 10% of your money! This is not including taxes or anything else. Trust me, use upwork for the contacts, and then ask the employer for a separate agreement outside of them. Although you take a minimal risk in the person not paying, just do only a certain amount of work upfront that you can afford to lose to make sure that they are upstanding. That's the only way to make sure you can eat everyday... because Upwork doesn't care if you do.

I thought of trying it since I would love to work from home and manage my time, I did send some proposals, lowering my hourly fee, but it seems that people here are cheepos trying to hire at 3-5$/hr for professional jobs, seriously, (like: send me your portfolio of Villas and Luxury Condos so I can pay you 5$/hr!) definitely think the site should set the minimum at least by law of hourly employment: to TOP it all I did receive one proposal (from which I think is a real Company) and I am pretty sure it was a SCAM, it invited me to Interview on Chat on Googlehangout, I was supposed to be trained by them (Paid for it too) and then start, they wanted to send me a check so I could buy software for training (weird, not giving you my address) But could not give or send me more info by email on the job and it was very very vague. Anyways, PROS OF THE WORLD if you keep accepting 3/5 $/hour you are enabling these cheepos, I get it that in some parts of the world you can feed a family with that pay but these employers often are not from those parts of the World! If those who decide to stay there start accepting ONLY jobs for at least 30$/hr I assure that the cheapos will have no choice but to to pay that!

I was a newbie and had gotten tired of looking for freelance work that wasn't a scam, but then I was reading about upwork sites kept recommending them as legit. The past two weeks I have wasted time interviewing with so called HR people on Google hangouts. One company claimed to be City Group bd which means in Bangladesh. The other claimed to be located in Turkey. I gave it the benefit of the doubt because I thought maybe a global company could be on the site, but no they wanted my online banking id an password and when I said no. They said it was necessary for the job. I told them they could pay via PayPal, or through the site they tried to press the issue. They still tried to convince me to complete the fake orientation tasks. I actually had to do alot of research to finish the tasks before I realized that this is B. S. I have since deleted the upwork app an not looking back. I contact their feedback support and let them know also I told them I would just take my chances freelancing on Craigslist at this point. I will now just go back to my original plan of starting a business. I just hate I took this detour trying to find work from home jobs.

I have not violation any rules issues by work but my upwork account suspended due to submitted proposals for jobs. Freelancing work is the part of sending proposals and Upwork suspended my account for sending proposals; What a non-sense decision from upwork. Really BAD and POOR decision from upwork.

Also I am not able to withdraw my money(USD $380) from upwork account to my bank.

Guys beware about upwork fraud. Please do not use this site/company.
This is Fraud and Scam company. I will report to FBI and upwork will suspend.

Please contact here to report FBI:
https://www.sitejabber.com/reviews/www.upwork.com#299

Upwork name will be Downwork.

I had heard that the customer service on this site was terrible, and really just unnecessarily rude, but for some reason I had to see if for myself. I started a profile, and wasn't really prepared to do it all in one sitting - I wanted to spend a couple days perfecting it. The first night after creating the profile (and before even attempting to get any gigs) I get this long drawn out and really just cold and rude email detailing all the UPWORK POLICIES I was violating with my unfinished profile - really? I haven't even finished it yet! Needless to say I deleted the account - I can't even imagine what's its like trying to handle a problem with these people. Also - didn't receive any sort of "sad to see you go" email or any attempt to figure out why I canceled. They were just like SEE YA

I wasted 2 weeks working with a fraudulent freelancer on Upwork.com I didn't notice until after he got nearly $1500 out of me. Just 1 day he disappeared and stop responding to my messages. Worst thing about it is that Upwork refused to refund the money! No worries, I just called my bank to handle it but now I'm behind schedule and need to find a reputable freelancer to create my project. Beware of these scam artist, they are everywhere!

I spent many hours completing my Upwork profile, took tests to show my skills in subjects I have studied and developed expertise in and then found out my account was suspended and I needed to verify my identification. I did so with a video call.

After this, my account was re-activated only to find out that days later it would be suspended again. There was no warning or reasoning behind this decision. I responded through an appeal with copies of all three of my diploma certificates. Their decision was final with no explanation. It was a complete waste of my time setting up my profile and trying to establish myself through their network.

This is seriously unfair and wrong part from their side. I wasted my precious time to build my profile, taking tests and without any fault from my side they suspended my account, I only submitted proposals to offers that I know I can do only, and upwork basically say "your fault that you didn't get chosen so piss off". Also they rejected my appeal after giving them all proofs, attached copies of relevant documents (diplomas, certificates, etc.) that verify that education, skill or experience.

To be honest, I am very disappointed and frustrated from this decision. Also become a big hater of Upwork from now.

Many years ago I had used oDesk to find freelance website developers. I had some success and was general satisfied. Then Upwork purchased Odesk and it all changed. The biggest change was in the trustworthiness of their freelancers and the way they made it impossible to work with their freelancers to manage websites without risking getting ripped off by the freelancers. I finally did get ripped off by a freelance so bad I will never use them again. If anyone wants to know who the Upwork freelancer that scammed me was, feel free to contact me at *******805

I've been doing some work for the past 6 mos with UpWork and during that time have been invited to work on jobs that were scams at 10 times. UpWork does pretty good trying to screen them but I think they could do better. Only thing is until a scammer gets a sucker some people may find it hard to tell they are job scammers. UpWork has a way to contact them and they answer pretty quickly so that's better than freelancer.com that scammers run wild on. It's too bad there are so many dishonest people. I just want to work a little to add to my disability but I guess that's too much to ask for in this troubled world.