UpworkReviews 2,128

My 15 account suspended without any reason. Upwork is not freelancer future...

My 15 account suspended without any reason. Upwork is not freelancer future...

My 15 account suspended without any reason. Upwork is not freelancer future...

My 15 account suspended without any reason. Upwork is not freelancer future...

My 15 account suspended without any reason. Upwork is not freelancer future...

My 15 account suspended without any reason. Upwork is not freelancer future...

Some months ago, they came out with a rates plan that matches the highest in the market (a 20% commission, as I remember, for $1000 or less contracts/jobs). They are now permanently suspending freelancer accounts stating that the freelancer has sent a "high number of proposals for jobs on our site without many contracts or earnings". I am not sure whether this is a good tactic in the long run because they're closing the door for many qualified and genuine freelancers who can offer much variety to the services requested and offered. Instead, they should improve their algorithms for matching freelancers to work or by improving their archaic platform for better searching of services on offer and requested. I've been successful in other popular freelance sites, but here (earned just over a couple of hundred dollars in one year, while most of my earnings came from other sites)--and, it is not a good sign to see fellow freelancers been suspended for what an Upwork employee posted in a discussion board as "removing non-selling items from the shelf".

I've started a month ago with this website and at the beginning I was really excited about it and thought they had a really good platform.

But the truth is that they are not on the freelancer side... After two bad experiences with clients who I wrote for and who decided to stop the contract because it was not good enough for them and where I had to work for $0, Upwork decided to close my account, accusing me to agree to receive money outside of their system.

I never did such a thing. This client Lydia Ross from NLPH Seminars, told me to buy ebooks on Amazon, and that she will repay me for it. So far, I've seen nothing.
I also asked her to compensate the 2 days I worked on her project and where she refused to pay me the whole amount. So we agreed on $30, same here nothing so far.

You're not the only freelancer platform Upwork and acting this way is not gonna bring you luck, trust me...

They charge high rate of commission and transaction fee extra (20%+0.99%), which is comparing high to other sites. They suspend your account just because client is not choosing you (Nonsense). This was good until unless it was Odesk. Now it is an organization of robbers, cheaters, biased and racism persons. As per my worst experience with Upwork, requesting all please DO NOT OPEN YOUR ACCOUNT IN UPWORK. Better sites listed below:

Toptal
Elance
Freelancer
Craigslist
Guru
99designs
Peopleperhour
Freelance Writing Gigs
Demand Media
College Recruiter
GetACoder
IFreelance
Project4hire
SimplyHired

Upwork it the worst platform I have every hired anyone over. My freelancer was cancelled/terminated on the Upwork platform and I was notified after. I spend over $4,110 with this freelancer and now that Upwork terminated him with no notice to be prior, he was not responding to me SO NONE OF MY WORK WAS HANDED OVER to me that I had been paying him a per-hourly rate for. I have been back and forth with upwork and they tell me this is not their responsibility. I told them that since he was hourly paid, he had all the work with him and it needs to be given to me or I want to be refunded by them. Fat chance of that. They also delete all my comments on INSTAGRAM and and BLOCKED my instagram account as they don't want anyone knowing how they operate. Funny, as the comments clients/freelancers write about each other cannot be edited due to the 'honest review' policy. But this doesn't apply to reviews on their own platform in regards to Upwork.

I spend over $******* on Upwork but when I hire (most Indian) freelancers they where all a disaster. No deadline reached, they lie about the work which is not done to get a payment, they log in for more hours. They drag the project to keep your for long time to benefit the payment.
I hired a Indian company who had a good feedback on Upwork. But then I found out they gave my work to students so they can focus on getting more projects.
At the end you pay triple the price than developing it in your country. No outsourcing for me anymore.

I WILL NEVER EVER USE UPWORK ANYMORE!
*******@hotmail.com for proof

My experience has been a good one. I started freelancing through Upwork in 2010 and I've been working through them ever since. Life isn't perfect and neither is every client that is requesting work through this platform. You could be working for a large company, a small business, a busy professional, or even a college student. So, with that in mind I would consider who I agree to work for because someone requesting help on a one-time basis may not care about your feedback or theirs.

I've read the posts here and all your experiences are the same as mine. They suspended my account just because of a stingy client who reported me by telling him he's stingy. They are just on the client's side. So no matter how hard you explain yours, it will never matter to them because we are just freelancers. Their Help Support is NEVER a HELP because they are all one sided. They don't give you another chance because ONE MISTAKE you make will MAKE YOUR ACCOUNT BE SUSPENDED. This is totally insane. Another thing is the 20% deduction from our salary. How come they've come up with that? We are the ones working, not sleeping just to work, and Upwork is getting that percent from our earnings! I don't know if there is a way to FILE A LAWSUIT to this company but I am hoping that one day, Upwork will be down and just be gone so the new CEO and his cohorts will regret all their unfair treatment and abuse to us freelancers. I am really hoping and praying for that to happen. I hope someone will start something for the LAWSUIT.

I got lucky the 1st 2 people I hired so I was not expecting any problems. 2 of the next 4 people I hired were blatant scams who just ran the meter over night and did not provide anything like what I asked for. I tried to freeze the payment but because they had a work diary, easily faked, Upwork sided with them. They have also failed to correct any technical issues like rooms that won't close and blocked people who can still message me. What I find most interesting is that I gave up and closed my case threads almost 30 days ago. Yet there is always recent activity on them even though there is no messages or any views by me. I notice the most recent one, closed about 24 days ago, was viewed about 15 minutes ago. It must be a source of never ending entertainment for them to still be looking at it after all this time. They are to stupid to realize they have just seriously cost themselves much of my future business. I am only dealing with the current people I am happy with and not even going to be doing any new projects through that site. Hope it was worth it for the bit they did get.

I completely agree it's not good to work. Not sure why some people not agree but there are plenty of guys who had bad experience. And very few get advantage from upwork especially buyer. They nowadays request profile verification for every new freelancer who is going to get in this website while theres no other website which is doing this. Furthermore, they reject the profile submit when first income to the upwork by saying they dont have enough place to work because already sufficient developers in those skill category. This will be very frustrating for newbies who wants to start business by relying on them. If someone cannot believe, just try it. Its very simple. Once you passed that after 9~10 times of failure, it will close your account unless you get a new job within 2 months which you will have only 20~30 chance to apply to new job in each month which will very few opportunities for newbies. For succeeded one who had hardly get at least $10 job, they immediately require video call verification which is all ok for me but something like I did criminal thing. Actually, there are no other sites are doing like this at least for freelancing area. When you success all this thing and continue work on website, when problem happens like client complaints you or disputed, they will suspend your financial account and sometimes revers all transaction you get earned by working even though you have significant work evidence and earned with your all burning effort. When you request to their support why this is happens, they says, because of your suspicious activity or because of terms of condition or privacy policy and not stating the exact reason. When you are complaint about this when you are 100% right, then they are answering as they have some bugs on their system.(Rare case of course but if you cant believe, just try it). Sometimes buyers are managing freelancers by threatening to giving 1 star rating even did good works which is definitely your effort is higher than 1 star rating but they are saying its freedom for buyers to left feedback according to their experience which is completely true. But in freelancer points of view, 1 star rating is definitely not good for future work award and even more, it doesnt affect anything if freelancer gives 1 star rating to client. So many of freelancers do some more free work to get account reinstated or 5 star rating for future work and it will make you like slavery to clients. Of course this all can be avoided if someone liked to be suspended and get 1 star rating and finish this website, whats the matter?

I started out freelancing on Upwork. I bidded for over 30 tasks, a few of them would contact me back only to decline my proposal after I had sent a sample. After two months I receive an email saying the amount of proposals I had submitted without a job means that my skills were not of value in their marketplace, so my account was suspended. I tried to delete my account but they would not even allow me to do that. I contact support to delete my account but I am replied by a bot several times.

If you do not know it by now let me repeat the settled facts about Upwork:
1. Their support staff are Middle Eastern guys working out of their basements.
2. They REALLY don't give a f*ck about freelancers, other than taking 20% of your earnings.
3. They have a things called JSS (Job Success Score) which is beyond idiotic, doesn't work and basically allocates you a random number/ percentage to indicate quality of work. For example: You can get 5 star reviews from all your jobs and have a JSS of 60% (!) How? DO NOT ASK! These idiot f*ckheads are so full of their own sh*t that questioning the JSS is like drawing cartoons of the prophet Mohamed in their books - THOU SHALT NOT QUESTION THE CRAP KNOWN AS JSS!
4. If there is a dispute between you and a 'client' (Their genius way of referring to scammers from various countries) you are f*cked! They only care about the numbers and Upwork knows that the average pissed off 'client' hurts their business more than the average pissed off freelancer.

There are far better freelancing websites out there - I predict a class action lawsuit against Upwork very soon the way they are ignoring the complaints of freelancers getting ripped off on their platform.

I tried Upworks for several weeks. I am a highly experienced editor and proofreader. Out of probably 50 'bids' (I stopped after that) - which are a huge time consumer - I only received 2 invitations to interview. One was a scam, and the other requested a phone interview but never responded when I asked him to set up a time. How can ANYONE expect to make any money on this site? I applied for jobs asking for 'experts' but then stated they were looking for the lowest paying freelancers. Yeah- you don't get both. I can't believe that EVERY SINGLE job I bid for had lowest bid of $3-$4. Who the hell would work for that? I never bid anything less than I was worth (for a home position). Still searching for legitimate home work. Freelancer.com was even worse - non-stop 'invites' from companies in Nigeria, etc. I accidentally hit 'accept' on one, and Freelancer charged my account $60. Luckily, I had no credit card on file. Steer clear of these sites unless you want to waste hours writing bids from jobs you'll never get.

My Account has been suspended without telling any reason, I have created dummy account which is not even activated. I got a message from the support team you have created multiple accounts its violation of policy, to another close within 14 days, but they have suspended both accounts without giving the grace to close the dummy account. It is not professional, I have dropped an email to CEO, *******@upwork.com, and VP of Operations *******@upwork.com, this stupid CEO suspended my accounts.

This is something against their policy, they should give the grace to close the other account, if I am tried to close the account, it is not successful, a message notifies like your account not able to close because it is suspended. I have a solid reason against Up work.

I have been using more than 1 years, this is the way they treat Freelance.

I will sue this company to lodged a legal complaint against this firm for cheated me my project money. The project has been completed.

Also, it will publish in all social media and News channel, Government of United State.

Request to all Freelancer, please spread this information over the world to Ban this fraud company.

Thanks.