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Upwork

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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Czechia
1 review
1 helpful vote
Follow Lukas D.
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My UpWork experience
September 1, 2020

Great website, I was suprised when I found out everything works just great. I would say the key to success is to find your nieche and go from there. Good luck!

Date of experience: August 30, 2020
Philippines
1 review
0 helpful votes
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BEST JOB SITE EVER
September 1, 2020

This site is AMAZING! Even a college student like me could get a job there, unlike LinkedIn or OnlineJobs where they only hire real professionals. It also comes with its own desktop app that TRACKS YOUR TIME for you! So you can automatically track your hourly payments, as well as your progress on the work. Literally the only downside to this site is the connect system, but as long as you're picky with where you apply, you get over it really quick. HIGHLY RECOMMEND!

Date of experience: August 30, 2020
Pakistan
1 review
1 helpful vote
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There is a great opportunity to do online business with great talent to work without limits and specially for talented jobless peoples.

Date of experience: August 30, 2020
Indonesia
1 review
0 helpful votes
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Upwork No. 1 in the world
September 1, 2020

I am very happy to be accepted to work at Upwork because upwork is a freelance site that provides advantages for designers in the world with the convenience it provides

Date of experience: August 30, 2020
Madagascar
1 review
1 helpful vote
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One of things I enjoy working on Upwork is that wherever I am I can always work, when I'm on the go to any location, or when I'm on vacation, I can work and I can earn money.
The choice for the working schedule is also flexible, I can work for someone in Canada or in Paris or in the United States, I can arrange my schedule as I want. Thank you UPWORK.

Date of experience: August 29, 2020
India
1 review
0 helpful votes
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Awesome
August 31, 2020

Upwork is great place to find clients and their payment processing is seamless!

Thank you Upwork!

Date of experience: August 29, 2020
RU
1 review
0 helpful votes
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My upwork experience
August 29, 2020

For lots of people it's kinda life-changing experience. Quite often you don't feel such attitude, working institute of reputatuion and healthy work atmosphere on a regular job. And all the friends i've invited were amazed with this feeling, so was i. I highly recommend Upwork as a place to put some effort and make a career.

Date of experience: August 29, 2020
Ghana
1 review
0 helpful votes
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Living in a third world country is hard, very hard. And your only way to be able to make the most out of your talents and skills is to think and work location independent and that's where Upwork provides that platform.

With Upwork, I can not only earn the world standard in what my skills are worth but also I can gain relevant experience that puts me way above professionally in how far my skills can get me in my country. Its a very good invention for today's world. Definitely recommend

Date of experience: August 28, 2020
India
1 review
0 helpful votes
Follow Sudeep P.
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I consider Upwork as the best freelancing platform among many. I am grateful that due to Upwork I could explored the vast kindom of freelancing. I met some amazing clients and learnt (and still learning) many things that a freelance should know. It's not all about good experiences because as a freelancer, one may come across some bad experiences as well. So, a freelancer, as a one-man army, must take every experience into account and plan their freelancing journey accordingly.
Thanks again Upwork!

Sudeep

Date of experience: August 28, 2020
India
1 review
0 helpful votes
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Love it
August 29, 2020

I just love to work with Upwork. Its more Secure for both sides, there is no other Platform like Upwork, honestly speaking for getting the Jobs there so many Portals in this World and i have only Account with Upwork, no one can beat Upwork, they are Hero's to provide you Best and the Best.

Cheers!

Date of experience: August 27, 2020
Pakistan
1 review
0 helpful votes
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Upwork has always been a support to freelancer's community. I used to hear a lot about the platform from my peers and finally decided to start working on Upwork in year 2019. The overall experience has been so soothing that I have planned to stay on Upwork and pursue it as my professional career.

Date of experience: August 27, 2020
Australia
1 review
0 helpful votes
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Upwork, a COVID haven!
August 28, 2020

If it wasn't from Upwork, I certainly would have been homeless by now.

With the whole world now resorting to online alternatives for their usual go-to places to get stuff done, Upwork was already far ahead of anyone in this business with the quality and reliability of the services they offer to their clients as well as freelancers. I think of Upwork as being one of the best 'employment broker' out there, having a solid customer base with a proven history of positive long-term client relationships. I have been on Upwork on a daily basis for almost a month now and have already had more than 15 successful proposals and over 10 contracts. By working with clients from all over the world looking for skilled and professional people, Upwork has been constantly working 24/7 on linking those clients with freelancers that would suit their needs best.

At the end of the day, I believe that it is clear to everyone that it is in Upwork's interest to look after everyone relying on their platform and services to earn a bit of money, be it their clients, the freelancers, or even themselves. As long as all of our goals are aligned, I can't think of any reason for which I would give them anything less than a 5-star rating.

To Upwork: Keep up the great work, keep growing and keep improving the design and ease of use of this golden platform of yours!

Date of experience: August 27, 2020
Pakistan
1 review
17 helpful votes
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I am on upwork for the last 8+ years as freelancer. Doing a job is good to get regular earnings but could not help you to become rich or get full reward of your hard-work. Upwork is good for skilled and experienced professionals around the world especially from under developed countries to sell their services on good rate remotely and get full reward of their work. If you know what you are doing then you should join upwork and earn some extra money.

Date of experience: August 27, 2020
Philippines
1 review
0 helpful votes
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8 years with Upwork
August 27, 2020

I have 8 smooth sailing years with upwork so far. I think they do filter messages and I sometimes get a notification when they suspect I am violating the terms and conditions. But so long as you comply and don't violate the terms of agreement, I think it is a good, convenient and hassle free platform for freelancing work.

Date of experience: August 26, 2020
Nepal
1 review
0 helpful votes
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I started from 2011 and still working from upwork. I got excellent clients and worked with almost from all over the globe. Within this time frame I never have to stay without any work from upwork. It's life changing platform. Upwork support is best and very proactive. I can't say anything than thank you so much upwork and upwork team.

Date of experience: August 26, 2020
Colombia
1 review
0 helpful votes
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Upwor review
August 27, 2020

This platform works in many positive ways. They support freelancers and provide all the necessary information to make your work easier. I have been happy working with them for 6 years and hope to continue working with them for yesrs to come.

Date of experience: August 26, 2020
Argentina
1 review
0 helpful votes
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An amazing platform to grow your business! They charge a fair fee for offering you a group of tools that will help reach your clients and do what you want to do.
At least it's worth trying!

Date of experience: August 25, 2020
Bangladesh
1 review
0 helpful votes
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I started with Upwork when I was nothing, And now I'm a Mid Level freelancer, So my opinion is that, it is a very good platform for the beginner. Everyone will pray for me Thanks

Date of experience: August 25, 2020
Viet Nam
1 review
0 helpful votes
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Good web, I can earn money with upwork. We can do on this site full time.
Upwork got me paid photo editing jobs the same week I signed up and it's the kind of freelance work I find very interesting to do.

Date of experience: August 25, 2020
Canada
1 review
6 helpful votes
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Although happy with the freelance work, I found their customer service and payment processing to be horrible. While the freelancer and I agreed to a fixed payment of $200 for a simple logo, I was charged far in excess (at one point over $600). You think it's fixed, and then they charge you again. I had no response to emails or phone calls. I feared it was a "shell" company. I finally sent out a tweet and got a response and then had to wait almost 5 days before I could speak to a person (rather than a "bot') who went on about "exchange rates" between Canada and U.S. being the discrepancy. I don't know how any American can insist that exchange rates are 3:1 when they are more like 25-30% lower for Canadian dollar! It took a long time for me to escalate this issue to the next level and although they did credit my account, there was always something missing. I just decided to cut my losses, change my credit card and NEVER use them again. Nightmare.

Date of experience: August 24, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States