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UpworkReviews 2,128

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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Pakistan
1 review
0 helpful votes
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Good Source
September 11, 2020

Nice platform to find your required work. Just a little bit costly now for the freelancers. There should be some relief for the freelancers.

Date of experience: September 10, 2020
Philippines
1 review
0 helpful votes
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Thanks Upwork
September 11, 2020

I've been with Upwork for several years now and I appreciate the efforts they have to improve the platform for both clients and freelancers. I just hope that they would consider reducing fees because freelancers are getting hurt with the fees. Overall, it's still a great platform because clients and freelancers feel secured. I believe that Upwork will still do its best to improve more. Thank you!

Date of experience: September 10, 2020
India
1 review
1 helpful vote
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Upwork has become Beggar
September 10, 2020

Upwork is deducting 20% commission on our hard earned and also taking from us about 1$ for each proposal submission. J It is showing popups to buy connects to apply on jobs. I pray God to put a lock on Upwork doors and the CEO of the company should see a path to Hell.

Date of experience: September 10, 2020
Turkiye
1 review
0 helpful votes
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When you build great platform with great culture, you find great clients and great freelancers. I'm happy to be part of upwork!

Date of experience: September 10, 2020
Serbia
1 review
0 helpful votes
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Great platform
September 10, 2020

Its a good place for freelancers to find clients or to get additional work. If you know your field, you wont have any problems

Date of experience: September 10, 2020
Pakistan
1 review
0 helpful votes
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I am working on upwork since 1 year and found upwork is the best website on the internet for online earning for freelancers

Date of experience: September 10, 2020
Pakistan
1 review
0 helpful votes
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Upwork is very helpful website to find work on it. I have just started to work for last 20 days and found many jobs to work. I love it!

Date of experience: September 8, 2020
Kenya
1 review
0 helpful votes
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I have been on the platform for quite some time now and it is a great place to meet top talents and actual work. I highly recommend the platform for both employers and talented professionals.

Date of experience: September 8, 2020
Bangladesh
1 review
0 helpful votes
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Very helpful for freelancers. I've helped some friends joining this community since it worked well for me and now my friends are also spreading the word.

Date of experience: September 7, 2020
Philippines
1 review
0 helpful votes
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Very helpful for freelancers especially this pandemic. Although searching for a client is not easy, I still enjoy working with Upwork.

Date of experience: September 7, 2020
Peru
1 review
0 helpful votes
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I've been using Upwork since the beginning of my Freelance Career and so far I've had nothing but a wonderful experience. I've helped some friends joining the community since it worked well for me and now my friends are also spreading the word.

A big thank you to the Upwork team!

Date of experience: September 7, 2020
Ukraine
1 review
0 helpful votes
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Excellent platform, many clients, there are no problems with payments, I don't like only a large commission for transactions, and it is annoying that the commission is removed from bonuses, I don't understand this... the commission for the transaction is ok, they make the work safe and take a percentage for this, but when the client decided to thank me and gave a bonus, why should I give a percentage for this?

Date of experience: September 6, 2020
Nigeria
1 review
0 helpful votes
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Before Upwork, I was confused and had no way to express my talents. I recommend Upwork to every talented kid out there.

Thanks Upwork

Date of experience: September 6, 2020
Pakistan
1 review
0 helpful votes
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It's amazing website for a unemployment person.

He work on upwork from anywhere and earn a huge amount from this amazing website.
So far, I earned a huge amount from this site. I love it.

I'm really thankful of the CEO of upwork, He introduce this website in the people and we're working on different projects from home, or anywhere.

Regards
Yasir Mehmood

Date of experience: September 6, 2020
Nigeria
1 review
0 helpful votes
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Upwork is a great freelancing platform that connects freelancers with clients. I enjoy working on Upwork. It is flexible, convinient, and the pay is attractive.

Date of experience: September 6, 2020
California
1 review
0 helpful votes
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Just 1 month here, great app for freelancer. The best platform I used. Will recommend to my friend, Ithink they will love it.

Date of experience: September 5, 2020
India
1 review
0 helpful votes
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Great community be in.
September 5, 2020

I personally believe it's great community to be in. I wish I new before about upwork. I enjoyed working on the projects.

Date of experience: September 5, 2020
Pakistan
1 review
0 helpful votes
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Amazing & Friendly
September 5, 2020

I have been working on other freelancing sites as well, but I think Upwork tops all of them and is best platform for freelancer given it's friendly and helping nature towards sellers.

Thank you Upwork!

Date of experience: September 4, 2020
Egypt
1 review
0 helpful votes
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I would like to share my experience about working on upwork as freelancer. Upwork is doing the best to make a great platform to support both freelancers and clients. It made great helpful update form the system during the covid 19 to help freelancer to get paid faster and to handle their other clients outside the platform. Thank you very much

Date of experience: September 4, 2020
Texas
1 review
0 helpful votes
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To the self-entitled reviewers who can't read or follow the necessary policies that is required of any successful business or community of legitimate members: "Read & comply the instructions. Contact UW Support (anytime) if you have a legit problem. Otherwise, don't embarrass yourself with egocentric rants."

I've been writing professionally for more than 40 years, I have a dozen external, longstanding clients.and joined Upwork about 5 years ago. I've subscribed to no less than 9 other online platforms over the past 10 years. One by one, I have canceled all but Upwork. I long ago realized that I was wasting my time with any but UW.

Some of my projects require subcontracting services such as graphic arts, technology or other computer geek-type stuff. Maintaining both a freelancer & client accounts, being somewhat techno-stoopid, I can rely the company's focus on providing a human Support staff (available 24/7/365) & constant monitoring/anticipation of trolls/hackers/scammers, I can in turn provide one-stop service & to my clients.

Upwork's business model is why it is the most successful (among so few) publicly-traded freelancer companies. Its focus on service, security & protection of both freelancers & clients from the wannabe's & whiners is why I can have a 100% rating (and make a couple of bucks).

"Read & comply the instructions. Contact UW Support (anytime) if you have a legit problem. Otherwise, don't embarrass yourself with egocentric rants."

Mike S.

Date of experience: September 4, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States