Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.
We monitor reviews for authenticity
Upwork is a place where you can showcase your skills to the fullest and where you will get the real value for your skills and knowledge.
An awesome marketplace. But this is not awesome for beginners. And 20% charge is so much high...
Best dependable market on internet. You can earn as a freelancer and complete your difficult tasks as a client through this platform.
Upwork really helps a lot. I'm looking forward for more fruitful years working with my clients and even this trying times.
I have used it for 3 years now. I get projects more often now. Its a good platform to enhance your skills and earn through alternate means
I'd started on Upwork more than two-plus years ago from scratch and I'm proud of what I'd achieved and found SUCCESS on Upwork. I truly believe that "An Hour Work is surely An Hour Pay".
Thank you, Upwork
Great experience with Upwork always wanna work with Upwork long time. All Upwork systems are very good.
After quitting my offline job at it agency, I found it quite easy to take jobs like I did before directly from clients via Upwork platform. I am thankful to Upwork for such a possibility
The idea of having a platform mediating between a customer and a contractor is excellent. I have produced work for some clients who had questionable behavior. Nonetheless, being on Upwork feels safe. I would love to live off freelancing on Upwork alone.
There is a real opportunity for growth and development here! A very smart and reliable freelance platform. I love Upwork! Here are the best clients
There are ups and downs to this platform. Overall good experience. Could improve on lot of thing that many people mentioned here.
I find Upwork most genuine freelancing jobs site, clients are good and freelancers are protected, if you have the skills and ability to complete the jobs successfully, there is no way freelancer will not get success here, but, big but, the commission is highest on any site, moreover, they have stared the connects buying system, however, in my view all these steps have been taken to keep active and professional freelancers on the platforms so overall I love working on Upwork and as I said, everyone who has skills, dedication, desire to perform and help are the key points to get success here.
Here i want to request Upwork management on this platform because they have asked for the honest review, that please think about the freelancers benefits too because no matter how good platform you provide to clients and freelancers but if you keep finding the ways to make dent in freelancers earning, gradually freelancers will start making distance from this site and ultimately it will be harm to Upwork's credibility, please stop taking freelancers for granted because sooner or later it will happen if you Upwork's management doesn't pay attention to this issue.
Best of Luck.
As a freelancer I have been working as a graphic designer till 2012 on upwork, I am realy heppy, very excited. It's a great opportunity for me to end my career,
I am deeply thankful and blessed for Upwork who support me, uplift me and bring joy to my life. Thanks Upwork!
Thank you, Upwork! I really found many opportunities on the site and would absolutely recommend it to everyone.
Keep up the good work
Tarek
Its very professional supportive and good plate form for both buyer and seller, I highly recommend this platform for every to invest and start your own business
Its my 2nd month to setting-up profile on Upwork and i already landed 3 projects. So i can say that Upwork has a lot of opportunities for individual freelancer. Highly Recommended.!
As a freelancer, I've worked on Upwork and it is really great... Through Upwork, I managed to learn and to hone my skills. The site allowed me to gain experience that I can use to apply for more jobs. Upwork is a good site but it is hard to get a job.
Upwork is the best site for the freelancers.
I use upwork to find clients who need a video editor.
By now, i rate Upwork 5 stars!
I really like this site.
I will continue my collaboration with them for sure.
After working at Upwork, I have got the confidence to survive in life. My earning has changed my life.
I was struggling to find local photography jobs during covid! All the local small businesses I would reach out to would either not making as much money due to covid or closed because covid. I had client and jobs lined up before all the covid closures after that each client I had prior just isn't able to afford hiring a photographer at this time. Desperate for work I looked online and found Upwork! Quickly I got a photography job for $150 and I haven't stops since! It is now 9/23/2020 and I and working on 3 jobs from upwork. 1 for $250, another for $100, and the last for $500. All are clients I would have NEVER had access to and for that I TRULY Thank Upwork.
The only reason I am not giving 5 stars is simple! I pay 14.99 a month to be a member (my choice) and I have also been on the site for a little bite hitting 100% Job Success and Rising Talent, soon to hit even higher goals hopefully! I feel for people like that they should START to get discounts on the 20% that Upworks takes from the job I. E. The job for $500 Upwork is going to take $100 of that;( That SUPER sucks! The client reached out to me and I am experienced in the website for thing like that I thing the site should only charge 10% at the most! I now bring value to the website. Say once you hit 100% Job Success you now only pay 15% then at rising talent it goes to %10. I think that would be an amazing idea to reward people. If Upwork implemented a system like that doesn't have to be those exact number but just a similar thing that would be game change to all freelancers out there!
Hope this info help the next freelancer!
Nick Gonzales
Owner
SOS Photography
Answer: They are horrible. Every freelancer I've gotten from Upwork has cost me more to fix the small job they have done. There's absolutely no customer service! I would stay away
Answer: This is not the place to inquire.
Answer: No, just 20% of your job when we talk about fixed price, and same for hourly but after some week it's been 10%
Answer: Go to Settings › Contact Info › Click the Close my account link. If you meet the requirements, click the button to confirm that you want to close your account.
Answer: I am a customer and have had a really horrible experience. Upwork claims a 100% guarantee before you pay anything. That is not true. The process is actually quite horrible. You put money in escrow. You only get your money back after a bad contract if the freelancer agrees to release the money. If the freelancer refuses, you get a bargain offer to still pay them something but still you are paying for a bad job you can't use. Then, if you refuse to bargain over a bad job, you are told that it will cost you an additional $389 to arbitrate with a 3rd party affiliate that the customer (me), the freelancer (scammer) and Upwork (ripoff enabler) has to pay. I took it all the way to arbitration with the end result being that Upwork decided that I was just too uninformed to know their policy and that they would give me a one time only refund of my original amount. What they didn't tell me what that they just gave me a "credit" of my original amount and that was the end. So I am still out the original amount and can't get my money back. This sight is a ripoff. Plain and simple.
Answer: Because of their policy changes which are geared towards the client rather than the freelancer. They have dug their own grave with their policy changes of late.
Answer: Go to Get Paid on PC or Mobile, you will see 3 dots in front of your payment method, tap to select edit/remove to change them. Go to Billing Method on PC under Billing Section and tap three dots to change (edit/remove). Thanks
Answer: Be part and see, dont look at the sold mine reviews people, upwork can bush you to reach.
Answer: I agree with Sam. This place is a scam. They have bad reviews everywhere. Katrina is probably working for them!
Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account