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Upwork

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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Florida
2 reviews
0 helpful votes
Follow Lesia W.
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I have found and worked with great companies and individuals. Both short and long term. The website is easy to use has a timer for logging your actual hours you are working on a project. And a guarantee of being paid.

Date of experience: October 29, 2020
Pakistan
1 review
0 helpful votes
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Review
October 30, 2020

Great platform for all the people...
New opportunities for everyone to get jobs and earn more and more...

Date of experience: October 29, 2020
Kenya
1 review
0 helpful votes
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Excellent
October 30, 2020

Excellent platform to realize economic and career growth dreams. I would recommend all young talents to engage on the platform.

Date of experience: October 29, 2020
India
1 review
0 helpful votes
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Upwork has been a great influence in my life. I am able to work as per my own schedule on the projects I enjoy. It has brought a much-needed work-life balance for me.

Date of experience: October 28, 2020
Kenya
1 review
0 helpful votes
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Changing lives
October 30, 2020

With Upwork you are guaranteed of success. The customer care team always ready to assist where necessary.

Date of experience: October 28, 2020
Philippines
1 review
0 helpful votes
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I love Upwork, it changed my life for good. Actually not only for me but for my entire family. Because of the opportunities im gettng in Upwork from time to time, I can provide necessary things and earn a bit at the same time.

Date of experience: October 28, 2020
Montenegro
1 review
0 helpful votes
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Great
October 29, 2020

The Upwork allowed me to start off to make money, and do the job I enjoy working to. It's a great platform to promote yourself, your work and quality.

Date of experience: October 28, 2020
Bangladesh
1 review
0 helpful votes
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Upwork
October 29, 2020

Outstanding!
Excellent!
Perfect!

Highly Recommended!
It's the Best plat in the world undoubtedly I can say!

Thanks!

Date of experience: October 28, 2020
Latvia
1 review
0 helpful votes
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Hidden Comision
October 29, 2020

I'll start off by saying I love upwork for the opportunities they have provided me with, but it for sure does have it's flaws and I'll point out two of the biggest ones.

1. The 20% comission UNTILL you reach 500$, which then turn into 10%. That would be fair and good if it didn't only count for ONE client. As of now, I've made almost 1000$ on upwork and, which Menas I've generated upwork atleast 200$ in commissions and even more in connects. Sadly, most of the projects people get on upwork are a one time deal and you almost never get the chance to reach that 500$ mark with just one client. I believe the 10% comission should be applied to anyone who has already earned 500 or 1000$ via upwork IN TOTAL.

Why? Because that would encourage people to really keep all the gigs and payments inside upwork, where reaching a "total earned" would actually benefit them. And of course, once you reach that 10% commission rate, the people would feel "appreciated" by the site and actually be more involved in trying to make more money via upwork (because no they make 10% more, technically). And that would go both ways, maybe it would be less comission, but it would result in more gigs, balancing it out if not exceeding the profits for upwork themselves.

Especially if you're from Europe, the 20% comission + the VAT that I have to pay from my own pocket ends up to turn into 30+% comission flat! And that is before taxes in my own country. The 10% comission also REALLY benifits your workers over seas like myself.

2. Im not quite sure why, because I haven't seen the page from a "Buyers" point of view, but atleast half of the time I feel like the clients never even see my gig application even when I've written a killer application, a lot of people tend to not respond at all (NEVER have been denied), which leads me to believe they never even get to see my application. I don't know if it's because their end gets flooded by people offering to do the gig for under what the minimum is (I saw that when I bought the upwork Plus account). But that should really get checked out.

Best regards,
Dāvis Paugurs

Date of experience: October 28, 2020
Ukraine
1 review
0 helpful votes
Follow Petrash I.
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I like to work with upwork and to be honest it is the main my working place for years already(6+years).
I fount here not only cool projects but also cool people and even friends.
A lot of interesting tasks that help me learn every time something new and to be helpful for people all over the worlld and to be a part of great and cool business.

Date of experience: October 28, 2020
Pakistan
1 review
0 helpful votes
Follow Marium B.
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Upwork is really good plate form to work from home. But I would rate 5 stars if they could reimburse the connects for which jobs are still vacant. As those can be used for other proposals. The time duration of Job expiry should be less so that we can use our invested connects.

Date of experience: October 27, 2020
New Hampshire
1 review
0 helpful votes
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Opportunities Available
October 28, 2020

I've used Upwork for around 3-4 years now to make extra money on the side. For me, I also use it as a way to get paid to learn. I taught myself the basics of Python programming 4-5 years ago and then used Upwork to keep building those skills while making money. It took me a few years but I now have 1 reliable client who I do work for several times a year(and probably more to come) and I am able to reliably find other projects to work on. You have to be willing to do some hard work and get your profile built up with some good reviews. Do a project or two for cheap at first to build up the good ratings and work from there.

Date of experience: October 27, 2020
Pakistan
1 review
0 helpful votes
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Upwork is excellent job portal platform for me as freelancer. Im find my 1st job as freelance designer.

Date of experience: October 26, 2020
Ukraine
1 review
0 helpful votes
Follow Irina P.
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Best freelancing site ever. You find the work you love, get selected for the work and that is it. New vacancies are constantly being added, honest reviews are always written. If you are looking for a job then this platform is perfect for you!

Date of experience: October 26, 2020
Bangladesh
1 review
0 helpful votes
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A trusted market place that you can rely on it without doubting. Proud to be a member of this largest job market.

Date of experience: October 26, 2020
Argentina
1 review
0 helpful votes
Follow Daiana C.
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I started working on Upwork a year ago and I couldn't be happier. The amount of job offers is really good, and their support team is top notch. My profile and income scaled substantially since I started. Best freelancing site ever.

Date of experience: October 25, 2020
India
1 review
0 helpful votes
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They let you have all the ease of the work and you don't need to bother about anything but work. They take care of everything else. You find the work you love, get selected for the work and that is it.

Date of experience: October 24, 2020
Canada
1 review
0 helpful votes
Follow Elisha C.
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It is the best freelancing site. Highly recommended to work on the Upwork platform if you are a highly skilled person.

Date of experience: October 24, 2020
Bangladesh
1 review
0 helpful votes
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I started my career on Upwork and I'm satisfied.
Highly recommended to work on Upwork if you are a highly skilled person.
Thanks.

Date of experience: October 24, 2020
Egypt
1 review
0 helpful votes
Follow Kareem A.
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Actually, I found Upwork Really awesome the website overlay is awesome and relaxing!
The customer service is impressive they are helpful and kind.
I'm now a rising talent I have a great passion to build my own business and become a top-rated freelancer and change my life!
I enjoy using Upwork!

Date of experience: October 24, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States