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Upwork

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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GB
1 review
0 helpful votes
Follow Tabish M.
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The quality of clients and experience in Upwork far exceeds other platforms. It is good to see competition coming in for freelance platforms but Upwork, due to their first-mover advantage and excellent developer team, have continuously focused on improving user experience. Also, the screening of customers prior to posting a job or the freelancer has considerably improved - which has resulted in quality interaction.
Thank you

Date of experience: December 10, 2020
India
1 review
0 helpful votes
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Upwork is really a professional platforms, providing n no. Of opportunities, payment protection. I recommend to use this platform both as service receiver and as a freelancer.

Date of experience: December 9, 2020
North Macedonia
1 review
0 helpful votes
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I've been work in Upwork (previously oDesk) for 8 years and they have been very helpful for me as a freelancer and I love that they are working to improve their platform and satisfy both sides (clients and freelancers).

I feel more and more comfortable working on Upwork and I am more and more satisfied with their assistance.

Date of experience: December 9, 2020
Saudi Arabia
1 review
0 helpful votes
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I love this platform. I work here as a freelancer and I think this platform is going to change the online work market sooner or later for the good. This platform has very unique hidden potential and many mutually shared benefits for the freelancers, the professionals, and the clients.
It is going to be better and better with the passage of time. The feedback system after each job is very active and good.

Date of experience: December 9, 2020
India
1 review
0 helpful votes
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Upwork is a great marketplace to work remotely and I am very happy for this awesome online platform. I have been working here more than 4 years

Date of experience: December 9, 2020
Kentucky
1 review
0 helpful votes
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Totally love Upwork
December 10, 2020

The world's best freelancing platform for the right developers. I have been a member since April 2020, and I made 60K for the last 6 months. Big thanks to Upwork.

Date of experience: December 9, 2020
Italy
1 review
0 helpful votes
Follow Chiara S.
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I'm an italian young woman, and despise my bachelor's degree and my skills I haven't found a job in my country, expecially during the pandemia. With Upwork, I can work with many clients from all over the world that I would have never met, and I can earn as a freelancer.

Date of experience: December 9, 2020
Sri Lanka
1 review
0 helpful votes
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I've tried other platforms but Upwork turned out to be the platform I could make a living out of. I believe this is thanks to the quality maintained by Upwork getting proactively involved in rewarding the freelancers showing good performance to their clients, and vice versa kicking out the spam/fake freelancers that only become a nuisance to clients and good freelancers alike.
This "quality assurance" bundled with frequently updated features provided by Upwork to freelancers and clients seems to enable an admirably solid environment for the two parties to connect.

Date of experience: December 9, 2020
India
1 review
0 helpful votes
Follow GAURAV S.
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One of the best platform
December 10, 2020

One of the best platform for both freelancers and clients.
I know there are some issues with upwork but it is far better than others and trust me upwork is improving day by day to providing quality services.

Date of experience: December 9, 2020
Sri Lanka
1 review
0 helpful votes
Follow Sean D.
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Upwork is one of the best platforms for remote work and coordination. The customer service is excellent. The platform offers opportunity for freelancers from various backgrounds. Upwork is trustworthy and easy to use. The interface is one of the best for clients and freelancers.

Date of experience: December 9, 2020
Pakistan
1 review
0 helpful votes
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Best Freelancer Provider
December 9, 2020

My experience was so good. I hired someone from Pakistan for doing my SEO task for event blogging and I'm shocked meanwhile time he completes his Job. Highly recommend

Date of experience: December 8, 2020
Bangladesh
1 review
0 helpful votes
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Web design & Developer
December 9, 2020

This site is best for Creative platform. Intelligent and talented person are work here. I am happy for working on Upwork.

Date of experience: December 8, 2020
Turkiye
2 reviews
0 helpful votes
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Best Freelance Platform
December 9, 2020

I must begin by saying the platform accommodates freelancers and clients alike. I have found it to be the best remote work platform yet. Just one reservation is the processing time for payments from clients. Otherwise, it offers the most value for your money, time, and efforts.

Date of experience: December 8, 2020
Bangladesh
1 review
0 helpful votes
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Upwork Rock
December 9, 2020

I got my 1st success on Upwork after quitting my 9-5 job. I am looking forward to gaining more success in Upwork. Thank you, Upwork!

Date of experience: December 8, 2020
Philippines
1 review
0 helpful votes
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You can choose task, who you can work with and very convenient. I am confident about my salary that I can have it after 2 weeks.

Date of experience: December 7, 2020
France
1 review
0 helpful votes
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Nice for freelancers
December 8, 2020

I'm just starting as a freelancer on Upwork. For me it's starting well as I have already found some work in my niche. We will see in the future what's happening!

Date of experience: December 7, 2020
Wisconsin
1 review
0 helpful votes
Follow Jennifer T.
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I've been using Upwork as a freelance writer for several months now, and I'm convinced there is no better platform for freelancers like me. I've been thrilled with the variety of jobs available, the ease of submitting proposals, and the tools Upwork provides to effectively manage your business.

As with any online platform, you should exercise a degree of caution when evaluating clients to work with--there are some who are likely less reliable than others. However, Upwork provides clear information on clients in the form of history and ratings. If you heed the warning signs, you can easily weed out the clients you would not want to work with.

All in all, Upwork is a fantastic platform and I highly recommend it!

Date of experience: December 7, 2020
Michigan
1 review
0 helpful votes
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As a freelance editor, proofreader, and voice over artist, it would be difficult for me to find work without my own website. Upwork provides a platform for people and businesses which need the services of all sorts of freelancers, from website designers and graphic artists to proofreaders and editors like myself. Other categories of work include writing, project managing, translation, customer support, design, marketing, cinematography, programming, and these are literally just a few drops in the bucket of work available. For better or worse, the U.S. is to a large extent a "gig economy," and Upwork provides a well run, responsible, and supportive virtual environment which brings employers and workers together for their mutual benefit. Moreover, Upwork provides seminars and administrative support for its workers, and price and payment guarantees for clients and workers.

Other helpful features include video calls, messaging that allows for transfers of multiple files up to 95 MB in size, spreadsheets of clients and earnings, and verification of work hours through a Time Tracker feature. I once worked with a client in Israel who was particularly fastidious, and we talked via Upwork's video platform for over two hours! So there's a lot of opportunity for exciting adventures on Upwork's platform as well.

For anyone wanting to find reliable, talented workers to help with a project of any sort--or for anyone wanting to start a career or "side hustle" to supplement income, or try his or her hand at a new talent--I recommend using the numerous services and opportunities that Upwork offers.

Date of experience: December 7, 2020
Nigeria
1 review
0 helpful votes
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Upwork is one of the best freelancing platforms in the world. I will strongly recommend for anyone who's looking for a freelancing opportunity.

Date of experience: December 7, 2020
Sri Lanka
1 review
0 helpful votes
Follow Chamila D.
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I have been on Upwork for about 8 years and so far I have gained lot of experience and success I actually could work so far over ******* hours only from hourly contracts and lord of other fixed price projects as well the reason for my success is I have always been honest to the upwork and for the clients that I'm dealing with.
While we are working If we face with any kind of issue we can have chat with the people of upwork any time from the live chat platform untill the issue is being resolved, the people we are chatting with very knowledgeable and friendly.
As a freelance I can strongly recommend upwok.

Date of experience: December 6, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States