Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.
We monitor reviews for authenticity
Upwork is the best freelancing platform because it takes care of both the freelancers and the clients. Client satisfaction is of utmost importance but freelancers are important too and upwork understands that. They treat the clients and the freelancers equally and with respect and that's what makes them stand out from the rest. I'm thankful to upwork for creating this platform which has given a lot of opportunity to many freelancers like me.
This is must trustable platform that helped me to choose freelancer as my full-time job. Projects and clients are real and responsive.
I have worked on many freelancing platforms for the past 2 years. I started working on Upwork in May 2020 and since then I loved working on it. Upwork is the best freelancing platform I have ever worked on.
If you're looking for the best platform to showcase and take your freelancing talents to, Upwork is the place. I've only been in the platform for quite awhile but it really helped me find the best of the best in terms of client opportunities and experiences. I look forward to more years in Upwork and will definitely stick with the service they provide me and my client. Truly the best indeed.
Upwork is the best platform for freelancers. It secure and and protected for both freelancers and clients. A lot of opportunities to build the career.
I am a graphics designer, works as a freelancer in upwork. I love upwork, because it connected a freelancer with a client even anywhere of the world. We can found millions of jobs regularly, so that we gets chances to choose a job what I want to do. I am always feel safe about payments and my ID. Eventually, I am so happy with upwork.
Upwork gave me hope when I had my first client. Being a full time mom who left the corporate world, I searched for wfh set up that will allow me to help my husband finance our everyday expenses without having the necessity to leave our home! A kind of relief, indeed!
Upwork is place where you can get more than desired goals. A perfect workplace for dedicated and skilled freelancers.
I used upwork for a big e-commerce project I wanted to kick off. Once the project started and things started going wrong upwork was zero help in trying to resolve the issues with the freelance agency. They made all the right noises in their email but actually didn't do anything apart from play postbox. They sure didn't forget to collect their fees from every payment made but wanted nothing to do with managing the dispute. I have decided to make a claim direct with my credit card provider and intend to inform social media of their complete lack of dispute resolution. I will never use there services again
In 2019, I signed up to try my hand at upwork. I had no idea how much I could get into work using the upwork service. It seems to me that only thanks to upwork I managed to integrate into the world economy and become a part of the world labor market. I work every day and improve my qualifications every day. Now I don't even know how I could do without this service that upwork provides. Every day I am more and more interested in working with upwork. I am an engineer by profession and with great joy I can realize my engineering potential. I can easily assess the trends and requirements of the market in relation to IT technology and engineering. The Upwork service is changing the world for the better before our eyes and gives everyone a chance to try their hand. Without a doubt, I recommend that everyone, both freelancers and clients, turn to innovative recruiting technologies. And everyone, thanks to innovative recruitment technologies, will be able to integrate into the global economy and, in a place with an upwork, change the world for the better.
Many thanks.
So you find a freelancer that might fit the bill, you cannot direct message them without an upgraded account. You can "Invite" them which means you have to post a job to all freelancers, not just to the person you are interested in. In order to direct message the freelancer, I had to use the Hire option but I still don't really know if I want to hire this person since we haven't even exchanged even one msg. Goofy system (by design).
I really enjoy working on upwork as graphics designer but it is not easy to get work on the platform.
Upwork provide freelancer like us who leave everything behind and start relay on it!
Working with upwork and getting client is like heaven to us, we make money our own ND be our own boss.
Thanks once again for giving us this opportunity.
Upwork provides everything that a jobseeker needs -- tips on how to get hired, payment, and protection. The connects system helped me to be frugal and strategize to get hired without wasting my connects. The JSS and badges are also my motivation to work and learn more.
Best platform for me as a freelancer. Gives support at every step. Encourages to build business. Upwork is a platform where one can make a bid and also can make gigs. Most of other websites gives only one function at a time.
Upwork is an awesome platform for freelancers. I have got excellent clients and earned good money. It is very secure and safe. It guarantees to get paid for the hours on the hourly contracts and have a escrow for fixed contracts also. Overall wonderful experience and I am growing day by day. Thank you Upwork!
If you want to get your work done, offer it at my link. I will do it at the right time. Please contact my profile. Thanks
UPWORK is a great place to find freelance work It took me a while to close my first job but it really works, you just have to put the best of you and go forward. I really recommend it.
In the last year, Upwork has become my way of living. It gave me job opportunities that are not even imaginable in my country, with a constant flow of new clients and old ones that come back, giving me not only economic security but also the chance to save money for a huge personal project.
Upwork has literally changed my life, what else is there to say?
Answer: They are horrible. Every freelancer I've gotten from Upwork has cost me more to fix the small job they have done. There's absolutely no customer service! I would stay away
Answer: This is not the place to inquire.
Answer: No, just 20% of your job when we talk about fixed price, and same for hourly but after some week it's been 10%
Answer: Go to Settings › Contact Info › Click the Close my account link. If you meet the requirements, click the button to confirm that you want to close your account.
Answer: I am a customer and have had a really horrible experience. Upwork claims a 100% guarantee before you pay anything. That is not true. The process is actually quite horrible. You put money in escrow. You only get your money back after a bad contract if the freelancer agrees to release the money. If the freelancer refuses, you get a bargain offer to still pay them something but still you are paying for a bad job you can't use. Then, if you refuse to bargain over a bad job, you are told that it will cost you an additional $389 to arbitrate with a 3rd party affiliate that the customer (me), the freelancer (scammer) and Upwork (ripoff enabler) has to pay. I took it all the way to arbitration with the end result being that Upwork decided that I was just too uninformed to know their policy and that they would give me a one time only refund of my original amount. What they didn't tell me what that they just gave me a "credit" of my original amount and that was the end. So I am still out the original amount and can't get my money back. This sight is a ripoff. Plain and simple.
Answer: Because of their policy changes which are geared towards the client rather than the freelancer. They have dug their own grave with their policy changes of late.
Answer: Go to Get Paid on PC or Mobile, you will see 3 dots in front of your payment method, tap to select edit/remove to change them. Go to Billing Method on PC under Billing Section and tap three dots to change (edit/remove). Thanks
Answer: Be part and see, dont look at the sold mine reviews people, upwork can bush you to reach.
Answer: I agree with Sam. This place is a scam. They have bad reviews everywhere. Katrina is probably working for them!
Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!

