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Upwork

2.8

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Upwork Reviews Summary

Upwork has a rating of 2.8 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 3rd among Freelancing sites.

service
538
value
521
shipping
285
returns
331
quality
509
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Hong Kong
1 review
2 helpful votes
Follow Marin B.
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I joined Upwork in March 2020 without initially having any intention to do any freelancing. A few days later, a client invited me to bid for their project. It was a very small project at that time, but it slowly became a much bigger project. I had some small contracts with other clients too, but rather small. I was in the top 3% of freelancers and used to get a few requests and invites for jobs every week.

Beginning of April, Upwork sent an email to both I and my main client to say that they were "reviewing" our contract. Now, mind you, that contract has been into place for a year and we never had any issues with it. They have asked us for a ton of papers and both me and the client provided them with everything. It was a painful process and then a few days later Upwork suddenly sent us an email (me and the client) saying that our accounts have been suspended.

This came as a big surprise, especially since they even wanted to disclose the reason behind it was. Both I and the client were honest, payment was being done timely and I always had 100% job success rate. Moreover, any other active contracts that I had were also cancelled, meaning there is no way to collect the money now from those clients nor from my biggest client either.

I have messages Upwork a few times and tried to understand why my account has been suspended, which again, they just ignored. It is a very frustrating experience when you pay over $3000 in commission to Upwork for a year and then you receive an automated email and then nobody can even explain to you what is happening. I know that I was very honest and transparent in the whole process and have not done anything wrong yet Upwork has closed my "Top Rated" freelancer account and nobody bothered to contact me or discuss this issue with me directly.

This clearly shows that Upwork only cares about the money and not about their freelancers since no communication or effort was done in my case, all this after they charged me $3000 commission for the last one year. Well done, Upwork!

Date of experience: April 21, 2021
Pakistan
2 reviews
0 helpful votes
Follow Naseer B.
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As a freelance copywriter, I find Upwork a better marketplace among it's competitors to get the best of my expertise.

Date of experience: April 20, 2021
Montenegro
1 review
1 helpful vote
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Upwork review
April 20, 2021

My experience with Upwork is great so far.
Thee weeks ago I started applying activilly to jobs and found a few.

There is a lot of jobs and Upwork has great filters - by price, client reputation, number of freelancer that applied to that job so even new freelancers that don't have reputation on the platform can found a job
And get selected.

I'm planning to continue to work on upwork :)

Date of experience: April 20, 2021
India
1 review
0 helpful votes
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Upwork is a great platform to work. Through upwork we can enhance our skills and grow in our own career/field.

Date of experience: April 20, 2021
Pakistan
1 review
0 helpful votes
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Best Online Workplace
April 20, 2021

I am working on upwrok.com for more than 5 years, I found it to be Number 1 platform where one can grow their business as well as their professional growth.
I would recommend everyone who is looking for good platform to use upwork.com

Date of experience: April 20, 2021
Pakistan
1 review
0 helpful votes
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Content writing
April 20, 2021

Upwork is a professional freelance forum. Its a great place to work with clients and experts. It gives numerous opportunities to interact globally. Secure and authentic way get services.

Date of experience: April 20, 2021
Nigeria
1 review
0 helpful votes
Follow Ime E.
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My name is Ime Ekpenyong, a mother of three children. I wanted to work from home and I learned graphic design by taking online courses. I joined Upwork as a freelancer 2 months ago. I was quite skeptical about getting jobs as I had tried other freelancing sites. In quite a short while, I have been able to find jobs consistently, even as an intermediate-level designer. I am so proud to be associated with Upwork and would encourage anyone looking for a freelancing platform to choose Upwork.

Upwork is a platform or marketplace where people go to find freelancers to work for them. As a freelancer, you can be paid per hour worked or a fixed price for the contract.

Date of experience: April 20, 2021
Pakistan
1 review
0 helpful votes
Follow Abdul S.
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Upwork is one of the oldest and most popular freelance marketplaces that connects millions of employers and independent contractors from all over the world.

Upwork is the perfect example of what the modern market of freelance marketplaces calls a generic bidding marketplace. And although this model proves to be popular for some, throughout the years both freelancers who get jobs from Upwork and clients who want to hire remote or part-time employees have discovered that it also has some flows. In this article, we aim to point out both pros & cons of Upwork, show you the real Upwork reviews gathered from all over the web, and give you all the information necessary to answer this question for yourself.

Date of experience: April 18, 2021
Philippines
1 review
0 helpful votes
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Upwork has been a great platform for a working mom like me. Especially when the pandemic started, It took me months to look for a job that will allow me to stay only at home; working safely while taking care of my son. Upwork gives a lot of opportunities and you don't need to worry about your security as a freelancer because they make sure that you are secured, not only your identity but your salary and job are also secured by Upwork's rules and guidelines. I always recommend this platform to my friends especially to those who want to work at home.

Date of experience: April 18, 2021
Nigeria
1 review
0 helpful votes
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Satisfied freelancer
April 19, 2021

I must say that Upwork is the one of the most organised freelancing platform. The future of the work place.

Date of experience: April 18, 2021
Egypt
1 review
0 helpful votes
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Great opportunity
April 19, 2021

Great opportunity to have freelance business with large amounts of open jobs to whoever seek for... i think upwork is a way to get rid of slavery jobs to freelance job

Date of experience: April 18, 2021
Bangladesh
1 review
0 helpful votes
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The life changer
April 16, 2021

UpWork is a platform that contribute million of people lives better and become independent. It's a cross border platform so that you can do work from home.

Date of experience: April 16, 2021
New York
1 review
0 helpful votes
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Freelancer's dream
April 16, 2021

Upwork is the best place for freelancers to find solid and consistent work. I was skeptical at the outset, but now having worked for a few businesses through the site I would suggest anyone interested in freelancing try their hand at Upwork.

Date of experience: April 16, 2021
Bangladesh
1 review
0 helpful votes
Follow Md.Shahadat Z.
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I am using UpWork for 7+ years. It's a bridge between buyer and seller. I believe it is the greatest platform of all freelancer marketplaces.

Date of experience: April 16, 2021
India
1 review
0 helpful votes
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Upwork review
April 16, 2021

One of the best platform for freelancing. After one month I got my first client.
Nice experience. Thanks to upwork

Date of experience: April 16, 2021
Argentina
1 review
0 helpful votes
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Upwork
April 16, 2021

Upwork company the best. In my opinión, this company helps People a lot, who do not get a job and whith it they get it

Date of experience: April 16, 2021
Philippines
1 review
0 helpful votes
Follow Florelia B.
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I have been with Upwork (formerly oDesk) for over 7 years, and I am thankful because I get to meet and work for amazing clients through this platform.

Date of experience: April 16, 2021
Nigeria
1 review
0 helpful votes
Follow Dayo L.
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I've been connected to many clients a around the world to share my craft and services with. I highly recommend this site.

Date of experience: April 16, 2021
Pakistan
1 review
0 helpful votes
Follow Nadir A.
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In my opinion, Upwork is the best service for Freelancers. It has the most work available for freelancers of all kinds. But, its commission (20%) is just huge.

Date of experience: April 16, 2021
Bangladesh
1 review
0 helpful votes
Follow Md. Faisal Hamid H.
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Upwork is the best freelancing marketplace for the freelancer like me who are trying to grow his/her career with a full of joy. I recommended Upwork for the self employed people for their career.

Date of experience: April 15, 2021

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States