Unlimited Appliance PartsReviews 48

You would be dumb, if you buy a part from these people, they are scammers. I purchased a part from them and gave me the wrong item, and when I returned it within the allowed time, they claimed, they never received it, even though I have a tracking number and the USPS said they delivered it. My advice to anyone, do not waste your money on this site.

I ordered four parts for a gas stove. They shipped one separately, then three others arrived two days later, but one item in the package of three was the same item they shipped early, and one of the four I ordered never arrived. They argued (thru email) that if there was an issue, I should take it up with the shipper, all ordered parts showed up as delivered. (Never mind the two printed packing lists showed their own error.) We all make mistakes... but then, when the facts were finally digested and understood and they said they would issue a refund for the un-shipped piece, eight days later I'm still waiting.

Hi, I had to make a chargeback... I have called before making the transaction and they said they had the part in stock and they will ship it right AWAY and now after 9 days and numerous phone calls they haven't shipped the part yet and they said that I will receive an update via email to confirm the shipment within 24 hours which I haven't received and today I have called and requested a refund and they telling me that they will send me an email again which I don't trust anymore... Very disappointing.

I ordered expecting my item to be shipped in 24 hours. 5 days later I looked for the status. It showed in fulfillment. I thought I would contact them for a status update. It is not possible. I called the credit card company to cancel and they gave me a number to call Unlimited Appliance Parts. I called and got some nonsense BS recording about a number of companies. Don't waste your time with this company.

The part arrived in time, but even you registered in their website, as they recommend, you cannot see the shipment status, you can see only dimmed word Shipped, and no tracking #. The tracking # they emailed was incorrect, and no response to my email about incorrect #...

I ordered a part, received a confirmation WITH a picture of the EXACT PART. They sent something not even CLOSE to what I ordered. I paid shipping to receive it and now going through PayPal resolution I should PAY AGAIN to return a nickels worth of plastic that is CLEARLY not what I ordered. SCAMMERS!

I needed a PC control board for my washing machine.U. A. P. Was by far the least expensive, especially with free shipping. The day after I purchased my item I went online and saw a lot of bad reviews. I was afraid I wouldn't receive my product for a week or more and It might be damaged. I had a hard time finding their contact info. But I found their phone number., I really needed this part soon. I ordered the same part from a company who guaranteed same day shipping and I called to cancel from U. A. P. But no one answered when I called. 10 mins. Later I got a call from them. She said it was to late to cancel the order it had already shipped. If I wanted to return the board, she would gladly send me an RMA there would be no restocking fee. Both control board orders came the next day at the same time from the same warehouse, and in great shape. Needless to say I returned the more expensive one. I would absolutely do business with U. A. P in the future.

Forget trying to return anything to this company, they ask for pictures and more information and then never get back to you. If you return an item, never get credit back.

I recently ordered a water drain pump for my LG washer from Unlimited Appliance Parts. The order was shipped in same day in New Year Eve. And arrived Jan. 4th. No complaint at all. Unfortunately the box was broken at arrival from UPS. And the part was broken. I sent the picture of the unopened box and broken part to the company. I got nice response from customer service and at Jan. 6. I got refund confirmation. Even though the part was broken. But I think UPS should pay for the damage. I have nothing but positive to say for this company. Thanks for quick shipping and quick customer service resolution.

Ordered part March 2020, kept saying it shipped and they gave me the wrong tracking number every time I contacted them. It is now JUNE 27 they said they issued me a refund for item I NEVER received. I never received said refund. DO NOT USE you will likely not get the part and no refund!

I ordered a product with this company, the package was smashed very badly, I contacted them to return it, they would not allow me to return it. I was told to contact the courier, I did contact Fedex, Fedex came back and picked it up to return it to seller. I spent several days on the phone and Emailing them to resolve this. I have door bell video of the package being dropped off smashed, seller isn't interested in fixing this, i'm out $59 so far

My Jenn-Air oven needed a new control panel so I shopped around for the lowest price. Unlimited Appliance Parts had the part in stock and cheaper than everyone else. I didn't think twice and ordered it. I then started to look at the reviews and my stomach sank. I kicked myself for not checking the reviews first. However, I did get a confirmation email. I was going to quickly try to contact customer service and cancel it, but couldn't. The Customer Service link on their web site doesn't work! Now I was really getting worried. A day or two later I got a shipping email. And to my surprise and relief the part (exactly what I ordered) arrived at my door a little earlier than I thought it would. New control panel is installed and the oven was working again to cook Christmas Eve dinner.

I'm giving Unlimited Appliance Parts a five star review because it is a legitimate business, and other than me second guessing myself, my order went off without a hitch. I don't doubt that others had issues here. Their customer service looks to be severely lacking, and they need to at least fix the service link on their site! But if you know exactly what you need, and don't think you need to worry about sending it back to them, then go for it. If you have any doubts shop with someone that has a better return policy.

Unlimited Appliance Parts can probably offer the cheapest price because they skimp on other areas, like a customer service department, but they did okay by me.