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United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.
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I recive my order with no problem
Great website
It was great!
Nice shiny thread. Beautiful colors.Am very happy with threads.Very courteous and responsible people Thank you so much.
While it takes awhile to receive the order rather than going to a nearby store, it is worth the wait to receive the thread I like most. Only drawback is paying the shipping and handling.
Fast and easy service!
I received my package.
Great service at great prices. Very happy.
Pre-sale CS was helpful. I, however, need to return one if the items (hoop) & exchange it for a different size. I'll be contacting CS this afternoon. Hopefully it will be as simple as I expect! ~KD
Fast service!
Pretty satisfied with service and pricing
I wish I had a little more information about the different colors. So many choices and hard to tell the colors apart with in shades.
Nice
Easy to find information
Everything was great, item received, packaged well and came on time.
Order was complete. Delivery was quick.
Good service. Very prompt shipping and delivery. Exceeded my expectations.
Got my order in a timely manner!
Love ordering from United thread always get my orders quickly and love Madeira thread
My package was delivered partially open and several items missing. I spoke to customer service and they shipped all missing items quickly!

