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United Thread

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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United Thread Reviews Summary

United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.

service
1
value
1
shipping
1
returns
1
quality
1

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2,924 reviews

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Nestor A.
1 review
0 helpful votes
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I recive my order with no problem
March 27, 2020

I recive my order with no problem

Date of experience: March 27, 2020
Robin H.
1 review
0 helpful votes
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Great website
March 25, 2020

Great website

Date of experience: March 25, 2020
Viona A.
1 review
0 helpful votes
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It was great!
March 25, 2020

It was great!

Date of experience: March 24, 2020
Juan H.
1 review
0 helpful votes
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Nice shiny thread
March 24, 2020

Nice shiny thread. Beautiful colors.Am very happy with threads.Very courteous and responsible people Thank you so much.

Date of experience: March 24, 2020
Sherry B.
2 reviews
0 helpful votes
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While it takes awhile to receive the order rather than going to a nearby store, it is worth the wait to receive the thread I like most. Only drawback is paying the shipping and handling.

Date of experience: March 24, 2020
Frank L.
1 review
0 helpful votes
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Fast and easy service!
March 23, 2020

Fast and easy service!

Date of experience: March 23, 2020
Ruth A.
1 review
0 helpful votes
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I received my package
March 23, 2020

I received my package.

Date of experience: March 23, 2020
Caroline P.
1 review
0 helpful votes
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Great service at great prices
March 20, 2020

Great service at great prices. Very happy.

Date of experience: March 20, 2020
Kiersten D.
1 review
0 helpful votes
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Pre-sale CS was helpful
March 20, 2020

Pre-sale CS was helpful. I, however, need to return one if the items (hoop) & exchange it for a different size. I'll be contacting CS this afternoon. Hopefully it will be as simple as I expect! ~KD

Date of experience: March 20, 2020
Sharyne G.
1 review
0 helpful votes
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Fast service!
March 20, 2020

Fast service!

Date of experience: March 20, 2020
Richard R.
1 review
0 helpful votes
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Pretty satisfied with service and pricing
March 20, 2020

Pretty satisfied with service and pricing

Date of experience: March 20, 2020
Tamara D.
1 review
0 helpful votes
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I wish I had a little more information about the different colors. So many choices and hard to tell the colors apart with in shades.

Date of experience: March 19, 2020
Karla M.
1 review
0 helpful votes
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Nice
March 19, 2020

Nice

Date of experience: March 18, 2020
Deana G.
1 review
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Easy to find information
March 19, 2020

Easy to find information

Date of experience: March 18, 2020
Joseph B.
1 review
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Everything was great, item received, packaged well and came on time.

Date of experience: March 18, 2020
Kris G.
1 review
0 helpful votes
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Order was complete
March 18, 2020

Order was complete. Delivery was quick.

Date of experience: March 17, 2020
Martha B.
1 review
0 helpful votes
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Good service
March 17, 2020

Good service. Very prompt shipping and delivery. Exceeded my expectations.

Date of experience: March 17, 2020
Carolyn V.
3 reviews
0 helpful votes
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Got my order in a timely manner!
March 17, 2020

Got my order in a timely manner!

Date of experience: March 17, 2020
Joanne M.
1 review
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Love ordering from United thread always get my orders quickly and love Madeira thread

Date of experience: March 17, 2020
Malynda S.
1 review
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My package was delivered partially open and several items missing. I spoke to customer service and they shipped all missing items quickly!

Date of experience: March 17, 2020