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United Thread

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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United Thread Reviews Summary

United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.

service
1
value
1
shipping
1
returns
1
quality
1

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2,924 reviews

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Lori R.
3 reviews
0 helpful votes
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Carmen is an outstanding customer service agent is excellent!

Date of experience: March 16, 2020
Aleisha T.
1 review
0 helpful votes
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Great prices and super fast shipping!
March 16, 2020

Great prices and super fast shipping!

Date of experience: March 16, 2020
Exia N.
1 review
0 helpful votes
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It was great easy to find what I wanted.I had ordered one thing wrong I called and they fixed my order for me.You are the best.

Date of experience: March 15, 2020
Sandra E.
1 review
0 helpful votes
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UT has what I need, great service and prices
March 15, 2020

UT has what I need, great service and prices. This is all true!

Date of experience: March 14, 2020
xtreme s.
1 review
0 helpful votes
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It took 12 days for the package to be delivered. A package I ordered from China was delivered in less than 10 days with FREE shipping. Besides that I have no other complaints.

Date of experience: March 13, 2020
Glenda B.
1 review
0 helpful votes
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First order and I'm very pleased!
March 14, 2020

First order and I'm very pleased!

Date of experience: March 13, 2020
Susan W.
1 review
0 helpful votes
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It was my first order
March 13, 2020

It was my first order. I never got an email confirming my order. I even did a email search to see if it went somewhere else like junk mail. There were no results. I called several days later and my order had shipped that day I assume, but again, I did not receive an email. Just was told by the kind lady working on getting me my info. Other than that everything was great.

Date of experience: March 13, 2020
Shelley B.
1 review
0 helpful votes
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It was fine, no issues
March 13, 2020

It was fine, no issues

Date of experience: March 13, 2020
Eric T.
1 review
0 helpful votes
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I've always loved United thread I've worked with them for a few years with our other business thread graphics of Central Florida

Date of experience: March 11, 2020
Martha B.
1 review
0 helpful votes
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Very good
March 11, 2020

Very good. Everything as expected. Quick mailing.

Date of experience: March 11, 2020
Annette S.
1 review
0 helpful votes
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I had no problems at all
March 11, 2020

I had no problems at all.
Thank you

Date of experience: March 11, 2020
Lynn R.
1 review
0 helpful votes
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I received what I ordered in a timely manner
March 10, 2020

I received what I ordered in a timely manner

Date of experience: March 10, 2020
Rita B.
1 review
0 helpful votes
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Easy using website
March 10, 2020

Easy using website

Date of experience: March 10, 2020
Jolene M.
1 review
0 helpful votes
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It was fairly easy
March 10, 2020

It was fairly easy

Date of experience: March 10, 2020
Shirley S.
4 reviews
0 helpful votes
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I will buy from again
March 9, 2020

I will buy from again. I am very pleased with overall cost and fast shipping.

Date of experience: March 9, 2020
Sharon B.
1 review
0 helpful votes
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Fast and easy selection process
March 8, 2020

Fast and easy selection process.

Date of experience: March 8, 2020
Johnnie M.
1 review
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Great service great price
March 7, 2020

Great service great price

Date of experience: March 7, 2020
StacyAnn H.
1 review
0 helpful votes
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Excellent respond and great service
March 7, 2020

Excellent respond and great service

Date of experience: March 6, 2020
Ashley C.
1 review
0 helpful votes
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Always great prices and super easy to navigate on the website!

Date of experience: March 6, 2020
Cathy C.
1 review
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Easy to manuever website
March 6, 2020

Easy to manuever website

Date of experience: March 6, 2020